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In Episode 20 Jon & Joe Wrap Up Their 5-Part Series on "The Business of Being A Contractor" The episode covers the process of completing a project which has several critical steps which include final inspections, punch list, warranty info, operation and maintenance manuals, lien releases and final payment. They also discuss the collection of client feedback and maintaining good relations for future projects and referrals. They end the episode with a brief recap of all 5 parts of the series.

Chapters
01:16:13 Project Completion and Delivery
01:26:21 Punch List Walk and Final Inspections
04:09:13 Closeout Docs
06:45:09 Final Payment and Lien Waivers
09:17:03 Post Completion Follow Up
09:24:28 Managing Post Completion Warranty Wrap Up
11:51:29 Client Feedback Collection
15:24:13 Saving the Referral
16:38:13 Recap of Entire 5 Part Series

Hashtags
#generalcontractorsbatonrouge #theKCupPodcast #constructionpodcast #howto #business #KellyConstructionGroup #Louisiana #commercialconstruction #contractor #building #buildingdesign #architecture #designbuild #AIA #commercialrealestate #commerciallending #creprofessionals #developers #CREinvestors #entrepreneur #entrepreneurship #businessstrategy #collaboration #collaborativebusinessecosystem #essentialnetworkingsystem #collaborativeconsumerengagement #prominentpersonofimpact #buildyourbrand #brand

Keywords
general contractors baton rouge, commercial construction, business strategy, business, start a business, start your own company, start a construction company, builder insights, contractor insights, contracting business, entrepreneur, entrepreneurship, commercial construction industry, architecture, commercial real estate, commercial lending, brand building

Takeaways
* Learn about how the punch-list and final inspections unfold.
* Learn about closeout docs, what is included and in what form.
* Learn about the role that lien waivers play in processing final payments.
* Learn about how to handle the warranty period in a way that sets you up for success in getting the client referral and keeping the relationship in good standing.
* Find out how requesting client feedback can actually lead toa referral even when everything didn't go smoothly.
* Listen to a brief recap of the 5 part series and how you can source the information in a written form as well.