Michaela Luckhardt shares how she built strong hotel teams through crisis, family life, and change. From recruiting with intention to leading with empathy, she reveals what keeps staff motivated, even under pressure. An honest, inspiring look into the people-first side of hospitality.

From luxury weddings in Tuscany to last-minute villas for Justin Bieber and Ed Sheeran, Irene Avogadri has seen it all. In this episode, she shares how she built trust with A-list clients, and why being “the fixer” isn’t about glamour, but grit.

In this episode, William Yarney shares how hospitality is being redefined, from post-COVID guest expectations to Gen Z’s demand for purpose, boundaries, and connection. Drawing from his journey at Soho House and The Social Hub, he reveals how the future of our industry is being shaped by empathy, innovation, and intentional leadership.

In this episode, David Arraya redefines what’s truly draining your hotel teams, and it’s not workload. From ego-driven leadership to energy-based alignment, he shares a powerful blueprint for conscious hospitality. If you lead people, this conversation will shift the way you think about culture, presence, and long-term performance.

What started with a simple newspaper ad and a group of strangers in a castle grew into Villa Vibes: a hospitality brand with thousands of bookings each year. Discover how Harold Blanken combined curiosity, connection, and adventure into a concept that redefines hospitality.

Discover how Hotel School Amsterdam - The Hague is redefining hospitality education. Senior lecturer Annemoon Schepel shares how today’s students learn leadership, emotional intelligence, and the smart use of AI. This episode explores how modern hospitality schools prepare future hotel leaders with real-world skills, challenge-based learning, and human-centered leadership.

Armando Cerda’s story begins with a mop at Dunkin’ Donuts. Today, he’s the executive hotelier at Carillon Miami Wellness Resort. In this episode, he shares how grit, emotional intelligence, and one chance encounter shaped his rise through the ranks of hospitality. Raw, real, and inspiring for every hotel leader.

In today’s dynamic hospitality industry, nurturing young talent is more crucial than ever. It’s about more than teaching skills. It’s about preparing individuals to lead with empathy, adaptability, and vision. Through mentorship and hands-on experience, we empower the next generation to navigate challenges confidently and elevate the standards of hospitality worldwide.