✅ Episode Summary

This episode is all about understanding why some pest control companies grow faster, make more profit, and build better reputations than others—even when they’re working the same markets and time of year.

Casey Lewis breaks down the difference between successful and not so successful pest control companies, sharing real-world examples, strategies, and mindset shifts you can implement now—even during the busiest time of the year.

👉 It’s 4th of July weekend—right in the middle of pest control season. Are you too busy to actually grow your business? Learn how to use this peak time to drive growth, not just stay afloat.

👉 Real client stories from two Rhino Pest Control Marketing customers—how they came to Rhino after bad marketing experiences elsewhere, and what made the difference when they focused on the right growth strategy.

👉 Be a student of success:

• Observe and learn from top-performing pest control operators

• Why some owners and managers are great at tracking growth while others aren’t

👉 The foundations of a successful pest control company:

• Keeping detailed records

• Setting monthly growth goals

• Hiring and retaining great employees and technicians

• Following through on every customer promise

👉 Can you rely on software alone?

• FieldRoutes

• PestPac

• GorillaDesk

• Brio Stack

• Jobber

• FieldWorksHQ

• Service Titan

Casey explores:

• Whether these tools are enough

• How they help (and where you still need leadership and process)

👉 What are workflows, and how does a CRM work for pest control?

• Automating follow-up

• Ensuring consistent customer service

• Reducing dropped leads

👉 Creating a positive, customer-focused company culture:

• Leading by example

• Rewarding the right behaviors

• Investing money to make money

👉 Staying educated and connected:

• Pest Posse

• Pest Cemetery

• Podcasts and industry groups

• Copying what the most successful companies are doing

Even with the same market, same software, and same season, some pest control companies outperform others. The difference often comes down to leadership, process, accountability, and a willingness to learn.

Local SEO, organic search, customer referrals, and paid advertising can all deliver results—but only if you have the right foundation in place.

Connect with Us:

Please review us at Rhino Pest Control Marketing and interact with us to let us know how we can improve in 2025.

Casey Lewis

casey@rhinopros.com

(925) 464-8383

Follow and subscribe at the following links:

⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@RhinoPestControlMarketing⁠⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/rhinopestcontrolmarketing⁠⁠⁠⁠⁠⁠⁠⁠⁠

Leave us a review on Google:⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠https://g.page/r/CT9-E84ypVI0EBM/review⁠

🎙️ In Season 4, Episode 19 of The Pest Control Marketing Domination Podcast, host Casey Lewis tackles a topic that can truly transform your pest control business: Using a CRM for Pest Control. This episode breaks down why adopting a CRM isn’t just for the big players—it’s essential for any company that wants to stay organized, deliver better customer service, and grow profitably. Casey explains why you need to ditch the sticky notes and spreadsheets and start managing your leads, jobs, follow-ups, and customer communications the right way.

We’ll also dive into how using powerful tools like HighLevel’s CRM and pipeline features can give you a real competitive advantage—automating follow-ups, tracking sales stages, boosting reviews, and making sure no lead or customer falls through the cracks. Finally, Casey makes the case for why the best time to get started is right now. Even if you're a small operator, getting organized early will help you avoid chaos as you grow. Whether you’re brand new to CRM systems or wondering how to get more out of the one you have, this episode is designed to help you make the shift toward a more efficient, cost-effective, and scalable pest control operation.

Please review us at Rhino Pest Control Marketing and interact with us to let us know how we can improve in 2025.

Casey Lewis

casey@rhinopros.com

(925) 464-8383

Follow and subscribe at the following links:

⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@RhinoPestControlMarketing⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/rhinopestcontrolmarketing⁠⁠⁠⁠⁠⁠⁠⁠

Leave us a review on Google:⁠⁠⁠⁠⁠⁠ ⁠⁠https://g.page/r/CT9-E84ypVI0EBM/review⁠

🔊 Episode Description:

In this episode of The Pest Control Marketing Domination Podcast, host Casey Lewis dives into the reality behind rapid growth in the pest control industry—and why the first 300+ recurring customers are often the hardest to earn.

Many owners dream of explosive lead volume and fast expansion, but the truth is: there’s no shortcut. Casey breaks down what it really takes in year one to build a solid foundation for long-term success, including time, money, patience, and a clear target.

He also tackles the rising costs of Google Ads and Local Services Ads (LSA), explains why trusting Google AI to manage your ad campaigns can backfire, and shares the smarter path of manual bidding, keyword control, and structured ad groups. If you’ve ever struggled with your ROI in paid ads or felt stuck in the early growth phase, this episode will give you the clarity you need.

💡 What You’ll Learn in This Episode:

• Why your first 300 recurring customers are the hardest (but most important) to build

• The truth about Google Ads ROI in your first year

• Why “smart campaigns” aren’t that smart—and how to take control manually

• The difference between broad, phrase, and exact match keywords (and why negatives matter more)

• How campaign and ad group structure affects your daily budget performance

• Why retention is key once growth begins—and how poor door knocking strategies can backfire

Please review us at Rhino Pest Control Marketing and interact with us to let us know how we can improve in 2025.

Casey Lewis

casey@rhinopros.com

(925) 464-8383

Follow and subscribe at the following links:

⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@RhinoPestControlMarketing⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/rhinopestcontrolmarketing⁠⁠⁠⁠⁠⁠⁠⁠

Leave us a review on Google:⁠⁠⁠⁠⁠⁠ ⁠⁠https://g.page/r/CT9-E84ypVI0EBM/review⁠