Episodes

  • Revolutionize Your Aesthetic Practice With Smart Patient Management with Dr. Shitel Patel, Founder and CEO of AD Vital

    Revolutionize Your Aesthetic Practice With Smart Patient Management with Dr. Shitel Patel, Founder and CEO of AD Vital
    May 28 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com The most critical factor for converting leads in aesthetic practices is the speed of response, a challenge increasingly met by AI-powered tools. In this episode, Dr. Shitel Patel, Founder and CEO of AD Vital, shares how his company is transforming patient management in aesthetic practices and med spas. AD Vital, a specialized CRM built by a plastic surgeon, bridges communication gaps between patients, staff, and EMRs in cash-pay specialties like plastic surgery, dermatology, and ophthalmology. Dr. Patel explains how practices can match the efficiency gains private equity seeks, such as rapid inquiry response, with tools like AI chatbots and voice AI. He advocates for empowering all employees with AI to boost their capabilities and overall practice productivity. Tune in and learn how innovative technology and strategic AI adoption can transform patient management, boost conversions, and scale aesthetic practices effectively! Resources: Connect with and follow Dr. Shitel Patel on LinkedIn. Follow the Ad Vital on LinkedIn and Instagram, and explore their website.
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    11 mins
  • AI, AFib, and the Future of Heart Monitoring with Mark Goddard, VP of Clinical Services for InfoBionic.ai

    AI, AFib, and the Future of Heart Monitoring with Mark Goddard, VP of Clinical Services for InfoBionic.ai
    May 28 2025
    Atrial fibrillation remains elusive and deadly. In this episode, Mark Goddard shares his journey from cardiac device management to clinical innovation, highlighting how AI-powered tools are closing diagnostic gaps and enabling predictive care for conditions like atrial fibrillation (AFib). He explains how their wearable, real-time monitoring device empowers providers, improves patient outcomes, and outperforms outdated Holter and patch systems. Tune in and learn how digital health and innovative models can address these challenges and improve patient care! Resources: Connect with and follow Mark Goddard on LinkedIn. Follow InfoBionic.ai on LinkedIn and visit their website!
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    29 mins
  • AI Risk Management: Navigating the Complex Landscape with Michael Crowthers, Managing Director of Life Sciences Digital Quality & Compliance, and Chris Knackstedt, Managing Director of Cyber and Strategic Risk Practice at Deloitte & Touche

    AI Risk Management: Navigating the Complex Landscape with Michael Crowthers, Managing Director of Life Sciences Digital Quality & Compliance, and Chris Knackstedt, Managing Director of Cyber and Strategic Risk Practice at Deloitte & Touche
    May 27 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Organizations must recognize that AI risk management is a shared responsibility across the entire organization, not solely confined to cybersecurity, legal, or compliance teams. In this episode, Michael Crowthers, Managing Director of Life Sciences Digital Quality & Compliance, and Chris Knackstedt, Managing Director of Cyber and Strategic Risk Practice at Deloitte & Touche, discuss the major challenges to AI adoption, highlighting governance, ethics, and compliance as top concerns. They emphasize the importance of integrating AI governance into existing risk management frameworks and navigating regulatory uncertainty, talent gaps, and ethical usage policies. The conversation also explores risks posed by AI agents, such as runaway behavior, misaligned learning, and context untraceability, stressing the need for human oversight and robust behavioral evaluations. Looking ahead, Michael anticipates a rise in governance tech to manage evolving AI risks, while Chris encourages organizations to build on their cybersecurity foundation and maintain momentum in AI strategy. Tune in and learn how to navigate the complex landscape of AI risk management and secure adoption! Resources: Connect and follow Mike Crowthers on LinkedIn. Connect and follow Chris Knackstedt on LinkedIn. Learn more about Deloitte on their LinkedIn and website. Subscribe to The Current, Deloitte Cyber’s quick-read series. Read our life sciences and health care industry insights. Visit the Deloitte AI Institute™ website. Explore The State of Generative AI in the enterprise 2024 year-end report.
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    21 mins
  • Scaling Behavioral Health with Trust and Technology with Chris Powell, CEO of Prosperity Behavioral Health

    Scaling Behavioral Health with Trust and Technology with Chris Powell, CEO of Prosperity Behavioral Health
    May 27 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Efficient, tech-driven revenue cycle management is key to scaling behavioral health services and sustaining financial stability amid rising mental health care demand. In this episode, Chris Powell, CEO of Prosperity Behavioral Health, explains the pivotal role of financial infrastructure in the expanding field of behavioral healthcare. He discusses how revenue cycle management addresses the growing demand for mental health services. Chris highlights topics ranging from streamlining financial operations to leveraging technology and AI. He also highlights strategies for enhancing care access while supporting the operational growth of behavioral health organizations. Tune in to discover how simplifying financial operations and embracing technology are transforming behavioral healthcare access! Resources: Connect with and follow Chris Powell on LinkedIn. Follow Prosperity Behavioral Health on LinkedIn and explore their website.
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    13 mins
  • Reimagining Healthcare: Blending Technology with Compassion with Dr. Jessica Son, Chief Medical Officer of Clover Care Services at Clover Health

    Reimagining Healthcare: Blending Technology with Compassion with Dr. Jessica Son, Chief Medical Officer of Clover Care Services at Clover Health
    May 21 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com What if the key to transforming healthcare isn’t just technology, but bringing compassionate, personalized care back into the home? In this episode, Dr. Jessica Son, Chief Medical Officer of Clover Care Services at Clover Health, shared her journey from primary care physician to healthcare executive, driven by a desire to fix systemic gaps she observed while doing house-call medicine. At Clover Health, a next-generation Medicare Advantage company, she leads value-based care initiatives that combine technology with human-centered delivery. Their AI-powered Clover Assistant equips physicians with real-time insights to improve outcomes and reduce care gaps, while an in-home clinical team ensures patients receive personalized and coordinated support. Dr. Son emphasized the urgency of proactive, compassionate care amid a strained healthcare system and a growing elderly population. She welcomes partnerships with organizations and providers who share Clover’s mission to improve lives through holistic, home-based care. Tune in for a powerful conversation on how Clover Health is blending technology, human connection, and home-based support to improve outcomes for those who need it most! Resources: Connect with and follow Dr. Jessica Son on LinkedIn. Follow Clover Health on LinkedIn and explore their website.
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    14 mins
  • Tackling Workplace Stigma Around Neurodiversity with Melissa Danielsen, CEO at Joshin

    Tackling Workplace Stigma Around Neurodiversity with Melissa Danielsen, CEO at Joshin
    May 20 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Creating inclusive environments for neurodivergent individuals requires addressing stigma, fostering disclosure, and providing tailored solutions to support employees and their families. In this episode, Melissa Danielsen, CEO at Joshin, shares her journey of creating solutions to support neurodivergent individuals and their families in navigating fragmented systems and how her company aims to bridge these gaps. She explores the prevalence of neurodivergence in workplaces and the stigma surrounding disclosure. Melissa mentions the innovative outcomes achieved through coaching and navigation support services. She calls for increased awareness and specialized workplace solutions to foster inclusive environments. Tune in to learn how these innovative solutions are transforming support for neurodivergent individuals and reshaping workplaces for inclusivity! Resources: Connect with and follow Melissa Danielsen on LinkedIn. Follow Joshin on their LinkedIn, discover their website, or reach out at partnerships@joshin.com
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    13 mins
  • The Dual Solution For Patient Access And Capacity Optimization with Jamie Gier, Chief Marketing Officer at DexCare

    The Dual Solution For Patient Access And Capacity Optimization with Jamie Gier, Chief Marketing Officer at DexCare
    May 19 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Reducing patient wait times requires optimizing both patient navigation and health system resource utilization, a dual challenge tackled by platforms like DexCare. In this episode, Jamie Gier, Chief Marketing Officer at DexCare, shares how their patient access platform, originally spun out of Providence Health, is working to ensure that "nobody waits for care." She explains how DexCare reduces appointment wait times by optimizing patient search and discovery while matching demand with the right clinician, location, or virtual care option, particularly for low-acuity needs. Jamie also discusses the importance of addressing generational expectations, the digital needs of caregivers, and the competitive landscape of B2B health tech marketing, which demands a precise ideal customer profile. Finally, she highlights the balance between AI-driven solutions and relationship marketing, emphasizing that trust remains key in partnering with health systems. Tune in and learn about innovative patient access solutions and insightful B2B healthcare marketing strategies! Resources: Connect and follow Jamie Gier on LinkedIn. Learn more about DexCare on their LinkedIn and website. Discover more about CMO Huddles on their website and LinkedIn.
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    16 mins
  • Secrets for Strategic Supply Chain Leadership with Steve Downey, Chief Supply Chain and Support Services Officer at Cleveland Clinic

    Secrets for Strategic Supply Chain Leadership with Steve Downey, Chief Supply Chain and Support Services Officer at Cleveland Clinic
    May 15 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com A proactive approach to innovation, cross-industry learning, and open knowledge sharing is fundamental to achieving supply chain excellence in healthcare. In this episode, Steve Downey, Chief Supply Chain and Support Services Officer at Cleveland Clinic, shares how his team earned recognition in the Gartner Healthcare Supply Chain Top 25 by fostering a culture of continuous innovation and learning from other industries. He discusses leveraging digital transformation through a standardized tech stack across the system, enabling tools like AI for contract analysis and RPA for product conversions. Steve emphasizes the importance of people and collaboration, highlighting a "team of teams" culture that balances global standards with local empowerment and clinically-driven decisions. He also underscores the strategic role of supply chain in navigating financial pressures and enhancing patient outcomes, encouraging leaders to embrace this moment of opportunity. Tune in and learn how strategic leadership and advanced technologies are reshaping healthcare supply chains! Resources: Connect with and follow Steve Downey on LinkedIn. Follow the Cleveland Clinic on LinkedIn and explore their website.
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    19 mins