In this special solo episode, Bart shares personal stories and lessons from his trip to Riyadh, Saudi Arabia, where he was invited to speak at the KBLT Congress on travel and hospitality. From Lufthansa flight attendants anticipating a young family’s needs, to warm welcomes at immigration, to Ritz-Carlton staff redefining overdelivery, Bart explores what it means to personalize, customize, and truly notice people—whether clients, guests, or teammates.

Major Takeaways / Learnings

1. Overdelivery is not accidental: it requires resources, systems, and intentional focus.
2. Hospitality starts at the first moment—from airport customs officers to hotel staff, everyone has the chance to make guests feel honored.
3. Personalization matters: 71% of customers expect it, 76% get frustrated when it’s missing, and 80% are more likely to buy when experiences are tailored.
4. Busy is no excuse: focus on your most important clients, partners, or team members and create a process for deliberate overdelivery.
5. Leadership lesson: even small actions—like a manager calling customers while an employee is on vacation—can create loyalty, relief, and trust.
6. Universal truth: People remember how you make them feel.

Memorable Quotes

• “Every opportunity is the chance to make someone feel a certain way.”
• “Overdelivering requires not just heart, but process.”
• “People are good. People are kind. Please, just keep noticing, keep anticipating, keep overdelivering.”

Why It Matters / How to Use It

This episode is a reminder that in a world where everyone is busy, the true differentiator is focus and intentionality. Whether in sales, service, or leadership, slow down long enough to notice, anticipate, and act. Build the systems and habits that allow you to go from simply delivering to truly overdelivering.

Resources and Links:

Bart Berkey: MostPeopleDont.com | LinkedIn

This podcast episode is brought to you by Wishes.Inc

Wishes, Inc. is a transparent giving platform that lets donors see exactly where their money goes.

It rewards users with cashback and perks through virtual payment tools.

Fast, traceable, and efficient—Wishes makes doing good feel even better.

https://www.bartaberkey.com/wishes-inc-landing-page

In this heartfelt episode, Bart sits down with Teresa Rohr, a travel designer with Pink Pineapple Travel, who has transformed her passion for teaching and helping others into a career that creates unforgettable travel memories. Teresa shares her journey from elementary school teacher to becoming a Cancer Aware Travel Advisor, where she helps families touched by cancer experience meaningful travel with compassion, empathy, and specialized care. Her story is one of kindness, resilience, and going beyond what “most people don’t.”

Major Takeaways / Learnings

• Helping at the Core: Teresa’s lifelong passion for serving others comes from her upbringing and continues to guide her work in travel.

• From Teaching to Travel: After 12 years in education, she shifted careers but carried her gift for guidance, patience, and empathy into her new role.

• Living with Cancer, Not Stopping for It: As a Cancer Aware Travel Advisor, Teresa ensures that individuals and families touched by cancer can still live fully, travel safely, and make lasting memories.

• Kindness in Action: Whether writing handwritten thank-you cards or helping a client access mobility resources, Teresa consistently goes above and beyond.

• Calm in Chaos: Despite struggles with anxiety, Teresa uses mindfulness, yoga, walking, and teaching moments with her children to stay grounded and kind, even in stressful situations.

Memorable Quotes

• “You never know what someone is going through… lead with kindness and give grace.”

• “People think of cancer as curable or not curable. But there’s a third way: living. You don’t have to stop living just because you’re touched by cancer.”

• “It’s not about commission. It’s about memories, photos, and the stories families will pass on.”

Why It Matters / How to Use It

This episode reminds us that kindness and empathy aren’t extras—they’re essentials. Teresa shows us how small actions like a smile, a handwritten note, or thoughtful travel planning can transform lives. For those touched by cancer, her message is powerful: life doesn’t stop—keep living, keep traveling, keep creating memories. For all listeners, the lesson is clear: do what most people don’t—go the extra mile to help others feel seen, supported, and celebrated.

Resources and Links:

Agency Website: www.PinkPineappleTravel.com

LinkedIn: https://www.linkedin.com/in/teresa-rohr-ba8b1b383/

Facebook Travel Group:https://www.facebook.com/groups/5419554094780424

Bart Berkey: MostPeopleDont.com | LinkedIn

This podcast episode is brought to you by Wishes.Inc

Wishes, Inc. is a transparent giving platform that lets donors see exactly where their money goes.

It rewards users with cashback and perks through virtual payment tools.

Fast, traceable, and efficient—Wishes makes doing good feel even better.

https://www.bartaberkey.com/wishes-inc-landing-page

In this energizing and transparent episode, Bart Berkey sits down with Ulric Musset—founder of Marblism and creator of the AI assistant suite—to explore what it really means to create with purpose. From building his first website at age 12 to becoming the #1 product on Product Hunt, Ulric shares his journey of learning, failing, pivoting, and eventually creating a tool that saves people time, generates opportunity, and allows entrepreneurs to scale with AI-powered teammates.

The conversation dives into the why behind his work: not fame or fortune—but the simple joy of building something useful that helps others. If you’re a business owner, creator, or dreamer trying to do what “most people don’t,” this episode will open your eyes to what's possible when purpose meets persistence… and you finally get some help from Ava, Stan, Sonny, Rachel, and the rest of Ulric’s AI dream team.

💡 Major Takeaways / Learnings

• Creation doesn't require permission. You don’t need credentials or capital to start—just curiosity and the courage to keep going.
• Your "product" can be anything—as long as it helps someone. A croissant or an AI assistant… both count if they serve a purpose.
• Validation feels good, but it’s not the goal. Helping someone through what you’ve built is the ultimate payoff.
• AI is not the enemy—it’s the assistant. Marblism’s 7 AI employees empower solopreneurs and small teams to reclaim their time and grow.
• Most businesses don’t fail from effort—they fail from isolation. Tools like Marblism give you a team before you can afford one.

💬 Memorable Quotes

• “I didn’t care about the shape—I just wanted to create.”
• “Most people don’t read enough… including me.”
• “When someone uses what I built, it’s not about liking me. It’s about finding the product useful—and that’s even better.”
• “If Marblism helps you scale, maybe then you can hire that marketing director. That’s the vision.”
• “I built Marblism because I was tired of working 90-hour weeks just answering emails.”

✨ Why It Matters / How to Use It

This episode is for entrepreneurs, solo founders, side-hustlers, and visionaries who are stuck doing it all themselves. If you’ve ever wished for a team but couldn’t afford one—this is your wake-up call. Ulric’s journey reminds us that tools born from pain often deliver the most purpose. Marblism isn’t just AI—it’s a co-worker that doesn’t sleep, complain, or ghost you mid-project.

Listen to learn how Ulric turned nerdy curiosity into scalable impact—and how you can too.

We’re sharing this technology tool with you, so you can expand your impact with fewer hours too!

Sign Up for Marblism

Use code MPD for 25% off.

What happens when a Bronx-born Division 1 athlete becomes one of the most trusted, admired, and emotionally intelligent leaders in the travel industry?

In this heartfelt and energizing episode, Bart sits down with Ray Snisky, Group President of ALG Vacations and Amstar DMC, for an unforgettable conversation about confidence, kindness, humility, and hope. Ray shares deeply personal stories—from growing up with food stamps and driving tow trucks at age 13, to leading teams through 9/11, the financial crisis, and COVID with optimism and calm. You’ll hear how sports, mentors, and a mindset of “nothing to lose, everything to give” shaped his leadership—and why vulnerability and values matter more than spreadsheets.

From launching the Kindness Conference to empowering teams with trust and autonomy, Ray gives a masterclass in people-first leadership and living with purpose.

Major Takeaways/ Learnings

• Confidence is a choice—and often your biggest obstacle is you.
• True leadership means building trust, not control.
• Vulnerability is a strength, not a weakness.
• Don’t just survive challenges—rebuild better from them.
• Empower your people, and they’ll outperform expectations.

Memorable Quotes

• “Most people don’t have enough confidence in themselves to take risks… but the ice is 30 feet thick.”
• “You don’t need to scream to lead. If you do, you’ve already lost credibility.”
• “Success breeds autonomy. Work hard enough that no one has to micromanage you.”
• “I never worried about losing my job—because I knew I’d be okay. I had nothing to lose, and everything to prove.”
• “If your dreams don’t make you nervous, they’re not big enough.”

Why It Matters / How to Use It

If you lead people, want to become a better version of yourself, or are looking for proof that kindness is good business, this episode is your blueprint. Whether you're a CEO, coach, or just trying to stay grounded in hard times, Ray’s stories will reset your mindset—and reignite your hope.

Resources and Links

Bart Berkey: MostPeopleDont.com | LinkedIn

What happens when a simple subject line transforms your entire leadership approach? In this solo episode, Bart Berkey shares the profound moment when a three-word email—“BTW, good morning”—became a turning point in how he leads with humanity, not just hustle. This deeply personal story reveals why connection must come before direction, and how one assistant's courage sparked a lasting shift in Bart's leadership mindset.

Major Takeaways

1. The 3P Framework: Lead with Person, Purpose, Praise to build trust, drive execution, and inspire motivation.
2. BTW, Good Morning: A reminder to pause, acknowledge, and connect before assigning tasks.
3. Micro Chats Matter: Small greetings fuel emotional belonging—especially in hybrid and remote environments.
4. Nine Keystrokes Can Set You Apart: Typing “Thank You” may take 1.7 seconds, but the impact can be career-changing.
5. Ask About the Blueberries: Celebrate wins, recognize efforts, and invite others to share what’s working.

Memorable Quotes

• “Are you barking orders—or building connection?”
• “Small talk isn’t fluff. It’s fuel.”
• “BTW, good morning—three words that rewired how I lead.”
• “Recognition starts with acknowledgment. It’s not about the task. It’s about the person first.”

Why It Matters / How to Use It

This episode challenges the default mode of leadership many fall into—prioritizing urgency over empathy. Whether you're managing a team or building relationships, the shift from task-first to people-first can unlock deeper trust, better collaboration, and higher performance. Try Bart’s 3P approach in your next email or 1-on-1, and watch your team’s response change.

Resources & Links:

• Bart Berkey: MostPeopleDont.com | LinkedIn

What if your mood isn’t just in your mind—but in your gut? In this powerful episode, GI psychologist Dr. Daphne Spyropoulos of Cleveland Clinic explains the surprising science behind gut health, serotonin, shame, and self-talk. We unpack how social media affects our self-worth, whyyour inner critic might just be habit, and how small shifts in thought can change everything.

You’ll also hear the viral “cereal story” thatmakes neuroplasticity (rewiring your brain) easy to understand—and even easier to apply. If you’ve ever felt anxious, judged, or stuck in self-doubt, this conversation will show you how to build emotional resilience from the insideout.

Resource & Links:

• Bart Berkey: MostPeopleDont.com | LinkedIn

We all carry a little hogwash — the untruths we’ve convinced ourselves are real.

In this solo episode, Bart unpacks the emotional and psychological baggage we carry disguised as “logic”: the thoughts like “I’m not good enough”, “They must be mad at me”, or “I always mess things up.” Spoiler alert:it’s all hogwash.

Through personal stories, science-backed insights, and a practical truth-vs-hogwash exercise, Bart guides listeners to recognize triggers, reject negative narratives, and rewrite their inner dialogue. You'll learn how small shifts in thought lead to big shifts in life — moving from stuck to stable, from fear to forward motion.

Major Takeaways & Lessons

• Most of What You Think… Isn’t True

80% of daily thoughts are negative, and 95% are repetitive. Labeling the false ones as “hogwash” helps break the cycle.

• Hogwash = Lies Dressed Up as Logic

Thoughts like “I’m not good enough” or “They’re mad at me” feel real, but they’re often assumptions rooted in fear, not fact.

• Use the Hogwash vs. Truth Tool

Make two columns. In one, list your negative self-talk (“hogwash”); in the other, write the truth that challenges it.

• Triggers Create False Stories

Hogwash often begins at the moment of emotional trigger. Recognizing the origin of the story helps you rewrite it.

• You Can Reframe Your Story

Whether the trigger is from childhood or yesterday, your belief can shift. Start by noticing it, naming it, and replacing it.

• Writing It Down Frees Your Mind

Studies show that writing down worries moves them out of your subconscious, reducing repetitive, anxious thoughts.

• Negativity Bias is Real — But You Can Balance It

Our brains are wired to detect threats. But when we call out hogwash, we make space for gratitude, hope, and awe.

• From Hogwash to Healing

Bart shares a personal story about childhood trauma and how identifying the untruths it planted helped him heal and help others.

• The First Step to Awe is Clearing the Lens

Hogwash clouds our ability to see joy, hope, and potential. Recognizing and clearing it is what reveals the “glimmer.”

• You’re Not Alone

Everyone carries hogwash. The difference is: Most people don’t stop to question it — but you do.

Plus, Bart introduces the first step in his new “Trigger → Glimmer → Awe” framework — helping you feel better, do better, and be better.

Resource & Links:

• Bart Berkey: MostPeopleDont.com | LinkedIn

What do a wholesale floral empire, the Bluetooth symbol, and 14 million monthly readers have in common? Michael Politz.

In this episode, Bart sits down with the endlessly curious and wildly creative founder of Food & Beverage Magazine. Michael shares his unbelievable path—from crafting the now-iconic Bluetooth logo to being mentored by Lifestyles of the Rich and Famous legend Robin Leach, to growing one of the most influential publications in hospitality and F&B.

But the real magic? It started long before the media empire—when Michael, as a young man, sat at a local deli with wise, self-made grandfathers. He listened. He asked questions. And what they shared about work ethic, humility, and legacy would quietly shape every bold move he made after that.

This episode is a masterclass in curiosity, legacy, listening, and why most people don’t take the first step—but Michael always does.

Major Takeaways / Learnings

• Ask more. Listen deeply. Michael sat for years with local business legends—not to pitch, but to learn. That habit of asking and listening became his entrepreneurial foundation.
• Start before you're ready. He didn’t wait for credentials—he built a floral empire in college, helped brand Bluetooth, and launched a magazine from scratch.
• Mentorship multiplies momentum. Robin Leach didn’t just give access—he gave Michael the tools to build credibility and tell stories that mattered.
• Legacy isn’t inherited. It’s earned. Watching values decline across generations, Michael committed to building with gratitude and grit.
• Always stay curious. From red carpets to AI tools, Michael embraces learning and reinvention as non-negotiables.

Memorable Quotes

• “Most people walk into a room and wonder, ‘Who’s going to like me?’ I walk in and think, ‘Who am I going to like?’”
• “Those grandfathers at the deli didn’t sugarcoat it—they taught me what hard work looked like. And I listened.”

• “I didn’t wait for someone to show me how—I just figured out what needed to be done and did it.”

• “Robin Leach mentored me for 15 years. He taught me how to make stories sensational, and how to make people feel seen.”

• “Most people don’t take the first step.”

Why It Matters / How to Use It

This episode is a reminder that success starts with curiosity—and grows through listening, learning, and lifting others. Michael’s journey is proof that bold ideas are only half the battle. The other half? Paying attention to the wisdom around you.

Take action by:

• Asking better questions

• Listening like it matters (because it does)

• Capturing the wisdom of mentors

• Acting on what you hear

Michael did. And he built an empire because of it.

LinkedIn: https://www.linkedin.com/in/michaelpolitz/

Food and Beverage Magazine - https://www.fb101.com/

Bart Berkey: MostPeopleDont.com | LinkedIn

This podcast episode is brought to you by Wishes.Inc

Wishes, Inc. is a transparent giving platform that lets donors see exactly where their money goes.

It rewards users with cashback and perks through virtual payment tools.

Fast, traceable, and efficient—Wishes makes doing good feel even better.

https://www.bartaberkey.com/wishes-inc-landing-page