In manufacturing, it often feels like there's nothing more importance than performance. If they want to move up in their career, leaders are told to hit their targets, keep the line running, and solve problems as quickly as possible. But in reality, performance alone rarely drives real career growth. If you want to actually grow in your manufacturing career, it's time to put more emphasis on visibility, curiosity, and building stronger relationships.

Learn more in this episode with guest Susan M. Barber, a former Fortune 500 leader with over 25 years of experience at Kraft Heinz. She's also the author of The Visibility Factor: Break Through Your Fears, Stand in Your Own Power, and Become the Authentic Leader You Were Meant To Be, which helps leaders build authentic visibility, overcome imposter syndrome, and close the gap between performance and recognition. In this episode, she gives a behind-the-scenes look at some of the key lessons from The Visibility Factor, plus shares stories and insights manufacturing leaders can use to grow their careers.

1:40 – Performance matters in manufacturing, but career growth depends on more than just shop floor results
5:15 – Voice matters in leadership meetings
7:10 – Thoughtful questions are a powerful way for manufacturing leaders to build credibility and influence
10:45 – Louder voices often gain exposure over quiet high performers
12:55 - Leaders must go beyond their job descriptions to demonstrate readiness for the next level in manufacturing
15:05 - Trust, relationships, and visibility all play a role in how promotion decisions are made
16:55 - Ask for what you want and "do the job to get the job" before the title arrives
19:05 - The 10–30–60 framework highlights how performance, image, and exposure drive career success
22:45 – Psychological safety, authenticity, and confidence are key factors in leadership visibility
25:40 – By reflecting on past visibility successes and missed opportunities, leaders can understand what holds them back

Connect with Susan M. Barber

Visit her website
Connect on LinkedIn
Find her on Instagram and YouTube

Welcome back to previous guest Kathy Miller! Kathy is a member of the Women in Manufacturing Hall of Fame and has held leadership roles at General Motors, Delphi, and Rolls-Royce. She is also the co-author of Steel Toes and Stilettos and the author of a new book, MORE Is Better, which introduces practical frameworks for frontline plant leaders. She's an expert in blending academic research with real-word stories, and it's always great to hear her insights!

In this episode, Kathy draws on both her manufacturing experience and her master's degree in applied positive psychology to discuss the pressure and demands faced by modern manufacturing leaders. She also shares practical tools and frameworks today's leaders can use in their own plants to strengthen culture, boost engagement, and drive operational excellence without adding any extra layers of complexity.

1:22 – Representation and diversity strengthens manufacturing culture
3:02 – Positive psychology research is a valuable tool for frontline supervisors, plant managers, and shop floor leadership teams
5:03 – Strengthen manufacturing relationships through creative safety leadership and by supporting accountability without blame
7:22 – Authenticity improves team engagement and manufacturing retention, especially in high-stress environments
08:20 - Transitioning teams from command-and-control to inclusive lean leadership is essential for creating a continuous improvement culture
12:36 - Helping employees find meaning boosts employee engagement and manufacturing retention.
15:56 – Putting curiosity over compliances helps leaders avoid punitive approaches and improves performance conversations on the floor
21:15 – Creating psychological safety encourages employees to speak up early, which fuels continuous improvement culture and operational excellence
22:56 - Finding a balance between realistic optimism and toxic positivity is essential for credible manufacturing communication and decision-making
24:41 – Relationships are the core foundation of manufacturing teamwork
26:22 – Your mindset shapes manufacturing relationships and every interaction on the plant floor
28:37 – Active listening is one of the most effective tools for better coaching in manufacturing.

Connect with Kathy Miller
Visit her website and check out the MORE Mentor resources
Connect on LinkedIn
Buy MORE Is Better
Listen to her previous podcast episode

Strong manufacturing leadership isn't just about process improvement or hitting production targets. It's about how we show up for people on the shop floor—and if you're ready to transform your leadership and change how you show up for your team, the first step is leaning into discomfort.

Learn more with guest Reggie Davis, the founder of UpLift Coaching and Consulting and the author of Better Together: Embracing the Discomfort of Difference. With over two decades of leadership experience, Reggie helps people navigate the hard-but-necessary conversations they need to forge lasting connections and drive deeper change. In this episode, Reggie explores how leaning into tough conversations can strengthen manufacturing culture, team engagement, and employee retention. He also shares practical insights on coaching in manufacturing, building psychological safety, and developing stronger frontline leadership habits that drive both performance and trust.

From plant managers to supervisors, anyone responsible for production leadership or safety culture will take away new ways to improve communication, foster accountability, and create a more connected workplace where better people create better parts.

1:15 – Inclusive leadership and authentic communication improves teamwork, safety, and innovation
3:21 – Discomfort can be a valuable tool for growth
4:33 – Better people create better parts
5:19 – Great leaders focus on results and relationships
6:22 – When you welcome diverse perspectives, you drive teamwork and improve your processes
8:09 – For better conversations, replace "why" with "tell me more."
13:50 – Be aware of how everyday language impacts morale and inclusion on the plant floor
17:30 – Invest in your people through coaching, frontline leadership, and communication training
19:31 – Stay focused on growth, even when the path is uncomfortable
20:40 – Conversations and self-awareness are key to sustainable manufacturing innovation
22:06 – To drive continuous improvement culture, lead with humility and openness
26:39 – Always remember the human side of manufacturing excellence to build trust, reduce turnover, and create a stronger sense of belonging across teams

Connect with Reggie Davis
More about UpLift Coaching and Consulting
Buy his book