On the manufacturing floor, you have dozens of everyday opportunities for negotiation, from talking with a team member about an upcoming pay raise to trying to get a better deal from a supplier. In your everyday negotiations, what can you do to say less, get more, and make effective changes?

You need to master the art of negotiation—and in this episode, guest Fotini Iconomopoulos is here to share the tools you need to know. Fotini Iconomopoulos is a master communicator and negotiator based in Toronto. She's also the author of Say Less Get More: Unconventional Negotiation Techniques to Get What You Want. In this episode, she shares more about the power of negotiation and share actionable insights for unlocking your negotiating greatness.

1:00 – Learning how to negotiate and communicate is an important skill for manufacturing leaders

3:20 – Negotiation plays a key role in many manufacturing scenarios, like working with suppliers and retailers

4:25 – Be mindful of negotiation opportunities in your everyday interactions

6:44 – Negotiation isn't just about getting your own way, but about changing the thinking of another person

7:00 – To improve your negotiation skills, stay curious and ask questions

7:34 – When negotiation, think about your own emotions and the emotions of the other person

9:19 – Practice striking the balance between logic and emotions in your negotiations

15:12 – Use language that aids cooperation and mutual benefit

18:54 – Opening with an extreme can set you up for a success negotiation, but be sure to consider the ethics involved

21:37 – People are often motivated more by what they might lose, rather than what they stand to gain

22:22 – Silence can also be a powerful tool in negotiations

Connect with Fotini Iconomopoulos

Vist her website

Learn more about Say Less, Get More

Read my book report