Welcome to another episode of Mind Matters! In today's show, our host Kendall Raessler sits down with the incredible Carrie Forbes, CEO of League Data Limited. Known affectionately as "Miss Technology" within the credit union world, Carrie shares her unique journey from an arts degree holder to a powerful leader in technology and finance.

Get ready to dive deep into Carrie's fascinating career path, her self-reflective leadership style, the importance of work-life balance, and the wisdom she's gained along the way. Tune in to learn how Carrie handles the fast-paced world of technology and maintains harmony within her organization.

Whether you're an aspiring leader or an established executive, this episode is packed with valuable insights that can help you navigate your professional journey. Welcome to Mind Matters with Carrie Forbes!

Timestamps

00:00 An Unconventional career path leads to unexpected success.

04:02 Evolution from the public sector to adult education.

06:43 Self-reflection on purpose, growth, and alignment.

12:41 Leaders must model the behavior they expect. Staff follows.

15:41 Learning from advice, evolving, and finding new mentors.

18:55 Technology's fast pace challenges the human brain.

20:11 Value communication, focus on intent and connection.

23:41 Understanding the complexities of powerful CEOs.

Connect with Carrie Forbes

LinkedIn: https://www.linkedin.com/in/caforbes/

Website:https://leaguedata.ca/home

In this episode, host Kendall Raessler welcomes Chad Elledge, the Executive Vice President and Risk Officer for Texas Heritage National Bank. Chad takes us on a fascinating journey from his early days in East Texas to earning a computer programming degree from Texas A&M, and eventually transitioning into the banking sector in an unconventional path.

You'll hear about his career pivot from IT to risk management, the personal challenges he faced, and the invaluable lessons he learned along the way. Chad shares insights on the importance of staying informed, leveraging relationships, and fostering a collaborative workplace culture. Plus, he offers practical advice on balancing work and personal life, and how technology plays a critical role in modern banking.

Tune in to discover how persistence, adaptability, and a positive mindset can drive success in any career.

Timestamps

00:00 Funny story of a career change from coding.

04:24 Employee promoted to CEO after requesting an interview.

07:36 Difficulty reading; learned to work harder.

10:14 Persistence and mentorship lead to personal success.

15:32 Stay up to date to think bigger.

19:52 Embracing teamwork, valuing diverse input, and empowerment.

21:32 The Institution's growth is driven by strong customer relationships.

25:52 Technology as an asset, risk analysis evolution in banking.

Connect with Chad Elledge

LinkedIn: https://www.linkedin.com/in/cellag93/

Website: https://www.thnb.bank/about/

In this episode, we delve into Kendall's remarkable leadership journey, including his unexpected challenges when he took over as CEO just nine weeks before the pandemic hit. Kendall shares how his commitment to radical transparency and fee-free banking has revolutionized Amplify, improved employee engagement, and provided better financial solutions for its members.

We also explore his innovative approach to remote work and maintaining a strong company culture.

Tune in for invaluable insights on leadership, financial innovation, and navigating unprecedented times. Let's dive in!

Timestamps

00:00 Praise for Kendall, overview of journey requested.

03:25 Unexpected challenges arose, requiring swift workplace adaptation.

08:04 Amplify embraces radical transparency in communication methods.

12:07 Revolutionizing banking with customer-friendly policies and no fees.

15:48 Dell, technology-oriented, remote-first credit union growth.

19:49 Embraced remote work, expanded to 22 states.

22:15 Downside of remote work and culture conversations.

Connect with Kendall Garrison

LinkedIn: https://www.linkedin.com/in/kendallgarrison/

Website: https://www.goamplify.com

In this episode, we're joined by a very special guest, Steve Afdahl, a CEO of Greenbelt and Trust with a remarkable journey. we'll explore Steve's unique approach to leadership, the challenges of transitioning from a larger network to a singular focus, and his dedication to promoting equality in the workplace.

Steve will also share valuable insights on the financial challenges faced by the bank, the importance of continuous learning, and how he managed to balance professional success with personal sacrifice. Plus, we'll delve into his thoughts on the evolving threats and opportunities in technology and AI.

So, tune in as we uncover the story behind a dynamic leader who turned promises into lasting change.

Timestamps

00:00 Transitioned from economic development to CEO position.

05:40 Uncertain CEO offered chance to run large bank.

06:36 Appreciates call, pursuing other opportunities, meets Rocky.

12:04 The CEO personally meets with every employee.

13:45 Gender disparity in bank executive positions improved.

16:40 Fantastic message emphasizing teamwork and leadership lessons.

21:00 Thank you, It is important to understand, one step at a time.

24:52 Learning to trust and accept others' decisions.

29:43 World changing, leadership growth, valuable knowledge shared.

Connect with Steve Afdahl

LinkedIn: https://www.linkedin.com/in/steve-afdahl-4a4b57a4/

Website: https://www.greenbeltbank.bank/

In today’s conversation, Chris opens up about inheriting the bank at a young age and evolving his role from marketing director to president. He shares insights into the incredible growth of the bank, from $56 million to nearly $700 million in assets, all thanks to a supportive team and dedicated employees who Chris treats like family.

We'll explore how Chris navigates the challenges of modern leadership, the importance of community-focused values, and how technology can either drive us apart or bring us closer together. Chris also reflects on the mentorship of his father and the influential CEO, Steve Aftol, shaping his honest and value-driven leadership style. Tune in as Kendall Raessler, our host, delves deeper into Chris’s unique leadership approach, the bank’s role in the agricultural community, and the evolving expectations of the younger workforce.

This episode is packed with lessons on personal growth, leadership, and the power of connecting through shared values.

Timestamps

00:00 Father converted defunct bank; inherited at 13.

05:09 Father orchestrated CEO succession, shaping the bank's future.

06:24 The Bank owner inherited stock and faced challenges.

10:35 Honesty, challenges, upbringing, contribution, not focused on business.

14:19 Profitability is essential, but a strong culture.

17:28 Deeply involved in Iowa's ag community. Outreach-focused.

20:50 Bank's products evolve, focus on steady service.

24:11 Support and invest in small family businesses.

28:47 Technology should bring people together, and prioritize connections.

31:15 Addressing new employee expectations and promoting autonomy.

Connect with Christopher Weaver

LinkedIn: https://www.linkedin.com/in/christopherwweaver/

Website: https://www.greenbeltbank.bank/

In this episode of Mind Matters, host Kendall Raessler delves into the high-stakes world of CEOs with guest George De La Rosa, CEO of Luminus Financial. George shares his remarkable journey in the credit union industry spanning 30 years, from his early days to becoming one of the youngest CEOs in Canada.

Together, they explore the emotional and business challenges faced by new CEOs, the importance of mentorship, scaling strategies, leveraging technology, and maintaining core values while evolving to meet the needs of underserved markets.

Join us as we uncover valuable insights and practical advice from George's wealth of knowledge and experience.

Timestamps

00:00 Initial doubts about CEO responsibility and impact.

04:24 Promoting teamwork through leading by example.

09:50 Shift from closed bond to open bond.

12:00 Advice for CEO on adapting to change.

16:12 Small organization rebrands to think like larger.

18:46 Credit unions serving underserved markets with niche products.

23:55 Navigating industry innovations requires diligent risk management.

Connect with George De La Rosa

LinkedIn: https://www.linkedin.com/in/georgedelarosa/

Website: https://luminusfinancial.com/

In this episode, we sit down with PJ Wharton, President and CEO of Yampa Valley Bank, who shares his incredible journey from his early days in Pennsylvania to leading a top community bank in Steamboat Springs, Colorado. PJ delves into the importance of community, the value of people in the banking sector, and how he navigated his initial days as CEO, fostering trust and implementing a culture centered on relationships and team success.

We'll explore his strategies for balancing work and life, scaling business operations with remote employees, and utilizing technology to meet customer demands. Whether you're a budding entrepreneur, a seasoned CEO, or someone keen to understand leadership dynamics, this episode is packed with invaluable insights and practical advice.

Join us as we uncover PJ's leadership philosophy, his approach to overcoming challenges, and the key tactics that have driven Yampa Valley Bank's remarkable growth. Stay tuned!

Timestamps

00:00 Blessed to live in Steamboat Springs, Colorado.

03:17 People are important, banks often forget.

06:45 Teamwork, bonuses, and shared success are emphasized.

10:33 John Kerst, inspiring leader and mentor.

14:51 Mountain life, work-life balance, and bringing dogs.

18:33 Remote employees enhance customer service and rehiring.

20:38 Robust online banking system with extensive services.

Connect with PJ Wharton

LinkedIn: https://www.linkedin.com/in/pjwharton

Website: https://www.yampavalleybank.com/

In this episode, we dive into the world of community banking with Crystal Dionne, CEO of Primary Bank. With a dynamic transition from a long career in municipal finance to the high stakes of founding and leading a community bank during a tumultuous economic period, Crystal shares her story.

From building the bank from the ground up to navigating through a global pandemic, fostering a workplace culture, and embracing technology to better serve clients, Crystal offers invaluable wisdom for anyone looking to understand the nuances of leadership and entrepreneurship in the banking sector.

Join us as Crystal unfolds the lessons learned on this extraordinary journey, offering guidance for fellow leaders on empowering teams and navigating change.

Timestamps

00:00 Transition from municipal finance to the banking industry.

06:24 Transitioning roles required different levels of responsibility.

08:06 Culture and training challenges in a small bank.

12:42 Balancing challenges, finding purpose in everyday work.

16:19 Local banks serving small businesses, fueling growth.

18:25 Primary Bank offers creative customized solutions for businesses.

23:18 Youthful financial institutions prioritize modern technology.

25:33 The CEO role is about energizing and empowering people.

Connect with Crystal Dionne

LinkedIn: https://www.linkedin.com/in/crystal-dionne-cpa-7a5b8327

Website: https://www.primarybanknh.com/