• Copilot Success Starts with Clean Data
    Nov 2 2025

    Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

    👉 Full Show Notes
    https://www.microsoftinnovationpodcast.com/753

    AI adoption starts with data readiness. Yatindra Ranpura shares a practical framework for deploying Copilot successfully, including how to clean legacy systems, measure adoption, and align with regulations like GDPR and the EU AI Act. Learn how to avoid common pitfalls and build a resilient, scalable AI strategy.

    🎙️ What you’ll learn

    • How to prepare your data for Copilot and AI tools
    • A 3-step framework for successful AI adoption
    • Ways to identify and remove ROT (redundant, obsolete, trivial) data
    • How to align AI rollouts with GDPR and the EU AI Act
    • Techniques for measuring sentiment and adoption across teams

    Highlights

    • “Data quality is a super important topic.”
    • “Establishing the correct guardrails of any Copilot release is fundamental.”
    • “If you don’t need it, you should get rid of it.”
    • “ROT data means you can really focus on what is the key thing.”
    • “We discovered the most popular file was the restaurant menu.”
    • “You want to get something done rapidly, but pull in the right parts of the business.”
    • “GDPR and the EU AI Act are super important.”
    • “You can measure sentiment without needing a formal survey.”
    • “We realised there were three copies of the same information going around.”
    • “Some organisations aren’t even prepared.”
    • “You’ve got to make sure you’ve packed properly.”
    • “We help restructure and break down huge icebergs into smaller ones.”

    🧰 Mentioned

    • Microsoft Copilot - Enjoy an AI Assistant Anywhere with Copilot for PC, Mac, Mobile, and More | Microsoft Copilot
    • Office 365 - Microsoft 365 - Subscription for Productivity Apps | Microsoft 365
    • SharePoint - Safely Collaborate and Share Content | Microsoft SharePoint

    ✅Keywords
    copilot, ai adoption, data quality, office 365, sharepoint, gdpr, eu ai act, rot data, sentiment analysis, power platform, data governance, legacy systems

    Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

    Support the show

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

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    34 mins
  • From Burnout to Breakthrough: Rediscovering Purpose in Tech
    Oct 29 2025

    Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

    👉 Full Show Notes
    https://www.microsoftinnovationpodcast.com/752

    Jared Matfess shares his journey from aerospace to Microsoft MVP, navigating burnout, rediscovering purpose, and diving deep into Microsoft Copilot Studio. With a passion for simplifying complex tech, Jared explains how he helps professionals understand and apply AI tools in real-world enterprise settings.

    🎙️ What you’ll learn

    • How to simplify complex AI tools for business users
    • Lessons from implementing SharePoint under strict compliance
    • Strategies for recovering from professional burnout
    • How to approach writing and publishing a tech book
    • Practical use cases for Microsoft Copilot and Copilot Studio

    Highlights

    • “I found myself having to become a pseudo data security expert really fast.”
    • “Anybody can share their story.”
    • “It felt so good helping other people that I kind of got like that little high.”
    • “I hit the wall hard. I had a hard time getting out of bed.”
    • “Copilot to me was actually a huge catalyst for that.”
    • “They're literally attacking us with Copilots.”
    • “How do you keep up with the Copilots?”
    • “I like to say I’m a Jared of all trades.”
    • “I wrote chapter 14 with having no Copilot Studio experience.”
    • “Microsoft pushed an update, broke everything.”
    • “It was a fun and stressful time being a solo author on an ever-changing book.”
    • “The village kind of lifted me up, which was a pretty cool feeling.”

    🧰 Mentioned

    • Microsoft Copilot - https://copilot.microsoft.com/
    • Microsoft Copilot Studio - https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio/
    • M365 Copilot at Work (Book on Amazon) - https://www.amazon.com/Microsoft-365-Copilot-At-Work/dp/1394258372
    • Sharepoint 2010 - https://www.microsoft.com/en-us/microsoft-365/previous-versions/microsoft-sharepoint-2010
    • Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

    Keywords
    microsoft copilot, copilot studio, sharepoint, ai skills, burnout recovery, enterprise tech, mvp program, data security, power automate, crm integration, tech storytelling, book writing

    Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

    Support the show

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

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    26 mins
  • Delegate to AI: The Skill Every Pro Now Needs
    Oct 28 2025

    👉Full Show notes
    https://www.microsoftinnovationpodcast.com/751

    Hosts: Mark Smith, Meg Smith

    Humans need sharper collaboration and delegation to work with AI agents as digital labour. The episode maps how to brief agents with clear goals, definition of done, checkpoints, and feedback loops, and when to keep humans in the loop by risk. Expect interfaces like Microsoft Teams surfacing agent actions while BPM and process mining reshape workflows. The hosts weigh responsibility, repeatability, and trust, noting variability in large language models and law such as the EU AI Act. Practical exercises and consumer examples show how to build these skills now.

    Join the private WhatsApp group for Q&A and community: https://chat.whatsapp.com/E0iyXcUVhpl9um7DuKLYEz

    🎙️ What you’ll learn

    • Define goals, constraints, and a clear definition of done for agent tasks.
    • Set feedback loops, checkpoints, and timeframes to prevent rework.
    • Calibrate human-in-the-loop oversight by risk tier and impact.
    • Use BPM and process mining to prepare and optimise workflows for agents.
    • Practise explicit, testable instructions to improve delegation and collaboration.

    Highlights

    • “what are the human skills that we need to learn to work with AI better.”
    • “software-based labor that partners with humans on specific processes.”
    • “We can't be future-proofed anymore. The best we can hope for is future ready.”
    • “delegation being an important skill for people who are going to be working with and instructing agents to do tasks.”
    • “I think that the human to human collaboration is going to be such an important part.”
    • “What does the definition of done look like?”
    • “Parkinson's Law states that you will stretch out the completion of your task until they fill the time available to complete them.”
    • “how should responsibility be managed when these agents make mistakes?”
    • “communication happens at the listener's ear, not at the speaker's mouth.”

    🧰 Mentioned

    • Business Process Management (BPM) https://en.wikipedia.org/wiki/Business_process_management
    • Bon Appétit YouTube channel https://www.youtube.com/channel/UCbpMy0Fg74eXXkvxJrtEn3w
    • Lisa Crosbie YouTube channel https://www.youtube.com/c/lisacrosbie
    • Parkinson's Law https://en.wikipedia.org/wiki/Parkinson%27s_law
    • The Four Hour Work Week https://en.wikipedia.org/wiki/The_4-Hour_Workweek

    Connect with the hosts

    Mark Smith:
    Blog https://www.nz365guy.com
    LinkedIn https://www.linkedin.com/in/nz365guy

    Meg Smith:
    Blog https://www.megsmith.nz
    LinkedIn https://www.linkedin.com/in/megsmithnz

    Subscribe, rate, and share with someone who wants to be future ready. Drop your questions in the comments or the WhatsApp group, and we may feature them in an upcoming episode.

    Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

    Support the show

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

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    27 mins
  • How AI Is Reshaping Everyday Tech Workflows
    Oct 27 2025

    Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

    👉 Full Show Notes
    https://www.microsoftinnovationpodcast.com/750

    Andrew Wingate shares practical insights on building applied AI capability, managing change, and leveraging the Microsoft Power Platform, especially Business Central, for scalable, efficient business solutions. From blogging and video editing to ISV ecosystems and AI agents, this episode is packed with real-world strategies for tech professionals.

    🎙️ What you’ll learn

    • Use AI to accelerate research, writing, and data analysis
    • Build scalable content workflows with tools like Clipchamp and CapCut
    • Evaluate and integrate ISV solutions for Business Central
    • Apply change management strategies in tech projects
    • Optimise cloud storage and backup for business continuity

    Highlights

    • “I use AI every day to start, support, or finish tasks.”
    • “Clipchamp lets me edit fast with templates and assets.”
    • “CapCut created a polished video in 30 seconds.”
    • “Business Central has nearly 7,000 apps on AppSource.”
    • “Successful ISVs make partners look good.”
    • “You’ve got to build trust—honesty is essential.”
    • “I’ve Googled a problem and found my own blog post.”
    • “AI helps me find market share data and visualise it.”
    • “The real go-live should be boring—everything’s tested.”
    • “If it’s not backed up in two places, it doesn’t exist.”
    • “I use Audible on walks to recharge and learn.”
    • “AI is starting to influence how I speak in real life.”

    🧰 Mentioned

    • Microsoft AppSource (Business Central apps): appsource.microsoft.com
    • Clipchamp (Microsoft video editor): clipchamp.com
    • CapCut (AI-powered video editor): capcut.com
    • Synology NAS (cloud storage solutions): synology.com

    Keywords
    ai productivity, business central, microsoft power platform, isv ecosystem, clipchamp, capcut, automation tools, copilot studio, appsource, change management, synology nas, oneDrive

    Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

    Support the show

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

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    47 mins
  • How One Founder Used AI to Help 30,000 Job Seekers
    Oct 26 2025

    Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

    👉 Full Show Notes
    https://www.microsoftinnovationpodcast.com/749

    Founder Colin McIntosh shares how he built a consumer brand from scratch and launched a free AI-powered resume builder helping thousands navigate a shifting job market. This episode explores the future of work, the rise of solopreneurs, and how AI is reshaping hiring, branding, and business strategy.

    🎙️ What you’ll learn

    • Use AI to optimise resumes and improve job search outcomes
    • Build a brand identity map to guide consistent messaging
    • Navigate AI-driven hiring systems with human-first strategies
    • Scale impressions and conversions in consumer marketing
    • Prepare for a solopreneur future with AI as leverage

    Highlights

    • “I give it away for free to anyone who can't afford it.”
    • “AI won’t take your job, but a capitalist will.”
    • “I realised I’m building a company for people like me.”
    • “We sold $300,000 of pre-orders before shipping a single unit.”
    • “You can’t fake a different brand voice.”
    • “I used to pay $250,000 a year for customer care. Now it’s $26,000.”
    • “People are stuck in stasis—six, nine, 12-month job searches.”
    • “300,000 government workers laid off with no warning.”
    • “Capital can now unlock creativity, scale, and product development.”
    • “I created landing pages that spoke in the voice of the podcast.”
    • “My free resume template’s been used a few million times.”
    • “I think it’ll be a golden era for solopreneurs.”

    🧰 Mentioned

    • Sheets and Giggles - https://sheetsgiggles.com/en-ca
    • Sheets Resume - https://sheetsresume.com/
    • Eventbrite - https://www.eventbrite.com/
    • Techstars - https://www.techstars.com/

    ✅Keywords
    ai resume builder, tech layoffs, solopreneur, brand identity, consumer marketing, job search, sustainable business, lyocell sheets, recruiting tools, impressions strategy, resume optimization, startup growth

    Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

    Support the show

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

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    38 mins
  • Copilot Success Starts with Smart Governance
    Oct 22 2025

    Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

    👉 Full Show Notes
    https://www.microsoftinnovationpodcast.com/748

    Joy Apple shares practical insights on Copilot adoption, governance, and information architecture. She explains how foundational data practices directly impact AI effectiveness, and why adoption must be intentional to succeed. A warm, expert conversation on making AI work in real-world business environments.

    🎙️ What you’ll learn

    • How to structure information for effective Copilot use
    • Why governance is critical for successful AI adoption
    • The risks of oversharing and undersharing in data environments
    • How metadata improves findability and automation
    • Why IT-business relationships shape technology success

    Highlights

    • “It’s governance rebranded.”
    • “The M365 world is built to be flat- that’s where all the goodness happens.”
    • “Copilot was like, sorry about you, no.”
    • “You only get one chance to make a good first impression.”
    • “Under sharing means I’m not getting all the data I need.”
    • “Productivity means less friction for the employee.”
    • “I never met a data I didn’t like.”
    • “Copilot will catch up.”
    • “Thank you Microsoft for including SharePoint Advanced Management with the Copilot license.”
    • “Adoption means the needs of my employees are being met.”
    • “Brenda is amazing at Excel - it’s not her job to be a Microsoft 365 expert.”
    • “The relationship between IT and the business is critical.”

    🧰 Mentioned

    • Viva Suite: https://www.microsoft.com/en-us/microsoft-viva
    • Viva Learn: https://www.microsoft.com/en-us/microsoft-viva/learning
    • Purview: https://www.microsoft.com/en-us/security/business/microsoft-purview
    • Microsoft MVP YouTube Series: How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

    Keywords
    copilot, governance, sharepoint, metadata, microsoft 365, adoption, information architecture, purview, teams, viva, oversharing, productivity

    Support the show

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

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    22 mins
  • Personal Automation with AI
    Oct 21 2025

    🔴 For full Show Notes
    https://www.microsoftinnovationpodcast.com/747

    Hosts: Mark Smith, Meg Smith

    Personal automation that works now. Real examples beat agent hype: observe tasks, optimise setup, and automate recurring work. Scheduling with ICS, daily briefs, shopping lists, and one-off searches show clear time savings and control.

    Join the private WhatsApp group for Q&A and community: https://chat.whatsapp.com/E0iyXcUVhpl9um7DuKLYEz

    🎙️ What you’ll learn

    • Spot hype and choose automations that save setup time.
    • Use observation and RPA-style recording to find repeatable tasks.
    • Build simple, personal apps for health and routines.
    • Auto-schedule learning, news, and entertainment with ICS and prompts.
    • Aggregate niche purchases and compare options without bias.

    ✅Highlights

    • "we're in agent slop land"
    • "they require me to do a whole bunch of work to save myself a whole bunch of time."
    • "It should save me time and that's the time to set it up as well."
    • "an alongside helper that's always looking at how it can make my life more friction free"
    • "that requires you to give over a lot of control"
    • "I built an app that allows me to carry out my fasting"
    • "AI is going to allow people to build the TikTok themselves"
    • "created ICS files for three to four sessions a week"

    🧰 Mentioned

    • Robotic Process Automation (RPA)
    • Signal https://en.wikipedia.org/wiki/Signal_Foundation
    • Meredith Whitaker https://en.wikipedia.org/wiki/Meredith_Whittaker
    • Rebel Finance School https://rebeldonegans.com/finance/rfs/
    • Kimi https://www.kimi.com/en/

    👉 Connect with the hosts

    Mark Smith:
    Blog: https://www.nz365guy.com
    LinkedIn: https://www.linkedin.com/in/nz365guy

    Meg Smith:
    Blog: https://www.megsmith.nz
    LinkedIn: https://www.linkedin.com/in/megsmithnz

    Subscribe, rate, and share with someone who wants to be future ready. Drop your questions in the comments or the WhatsApp group, and we may feature them in an upcoming episode.

    Keywords:
    personal automation, agents, rpa, observation, fasting app, kimi, gemini, ics files, camper van search, news brief, scheduling, privacy, perplexity, whatsapp

    Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

    Support the show

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    Show More Show Less
    29 mins
  • AI Needs Adult Supervision: Why Process Still Matters
    Oct 19 2025

    Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

    AI is transforming business processes, but without strong foundations, organisations risk failure. In this first episode of AI Unfiltered Show, BJ Biernatowski and Jim Sinur explore how process modelling, business architecture, and digital transformation frameworks can guide responsible AI adoption. Learn how to build scalable, trustworthy systems that deliver real value.

    👉 Full Show Notes
    https://www.microsoftinnovationpodcast.com/745

    🎙️ What you’ll learn

    • Apply process modelling to guide AI implementation
    • Distinguish workflows from broader business processes
    • Use BPM to validate and supervise AI decisions
    • Align transformation efforts across business units
    • Build foundational pillars for successful DTX initiatives

    👉 The Packt product - https://packt.link/zAMCU

    • 15% discount on print - use code 'NZ365BPMP'
    • 25% discount on eBook - use code 'NZ365BPME'

    Highlights

    • “AI needs adult supervision.”
    • “Process modelling is exceptionally good at understanding the customer journey.”
    • “The triple crown of process is increased revenue, decreased cost, and happy customers.”
    • “You’re going to start going fast—and if the culture isn’t ready, you’ll hit a curb.”
    • “Process is a lot about action.”
    • “How do you know your AI agents are doing what they’re supposed to?”
    • “Situational analysis used to take months—now it’s done in under an hour.”
    • “The metaphor of a business process doesn’t mean the same thing to everyone.”
    • “Throwing in BPM, Lean Six Sigma, and AI is a lot for people to absorb.”
    • “Use savings from automation to invest in innovation.”
    • “Microsoft went faster than any company I’ve seen.”
    • “You need stability before you scale transformation.”

    🧰 Mentioned

    • Microsoft - https://www.microsoft.com
    • Gartner - https://www.gartner.com/en
    • Copilot - https://www.microsoft.com/en-us/microsoft-365-copilot
    • Process Advisor - https://learn.microsoft.com/en-us/power-automate/process-advisor-overview
    • Lean Six Sigma - https://www.learnleansigma.com/guides/fundamentals-of-lean-six-sigma
    • The Packt product - https://packt.link/zAMCU
      15% discount on print - use code 'NZ365BPMP'
      25% discount on eBook - use code 'NZ365BPME'

    Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

    Support the show

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    Show More Show Less
    35 mins