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👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/777

AI is transforming business and society, but most professionals underestimate its impact. Oliver Hartwich explores how culture, education, and practical skills shape our ability to harness AI’s full potential. Learn why curiosity, deep knowledge, and adaptability matter more than ever.

🎙️ What you’ll learn

• How to build practical AI skills for any profession
• Why cultural attitudes affect AI adoption and opportunity
• The importance of deep education in an AI-driven world
• How to experiment and prompt effectively with AI tools
• Strategies for thriving as technology evolves

✅ Highlights

• “Most people really don’t quite know, don’t quite understand what’s happening.”
• “The potential is enormous. We’re just at the beginning of this curve.”
• “Geography doesn’t matter anymore. What’s preventing us is culture.”
• “AI can just get a lot done and a lot faster done.”
• “General purpose technologies are quite rare.”
• “Technology has a wonderful potential to solve some of our problems.”
• “You need deep knowledge. The better educated you are, the more you will get out of AI.”
• “AI works really well for mid-career professionals who already know what they’re doing.”
• “Universities are almost giving up on fighting AI.”
• “Society will fracture between people who know how to use this for their own advantage and others who may not.”
• “AI amplifies what’s already there. It makes some punchier, perhaps it will make dumb people dumber and smart people smarter.”
• “Quantum computing will be completely different.”

🧰 Mentioned

• DeepMind: https://deepmind.google/
• Claude: https://claude.ai/
• Xero: https://www.xero.com/ca/

✅Keywords
ai, technology, productivity, education, culture, regulation, quantum computing, deepmind, chatgpt, xero, skills, opportunity

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

Explore how Merethe Stave demonstrates that building a strong Teams culture is essential for successful AI and Copilot adoption in business. This episode unpacks practical strategies for overcoming resistance, integrating AI into daily workflows, and fostering trust and transparency. Gain actionable insights to help your organisation thrive in the evolving digital landscape.

🎙️ Full Show Notes
https://www.microsoftinnovationpodcast.com/776

👉 What you’ll learn

• How to create a collaborative Teams culture for AI success
• Steps to overcome resistance and guide teams through change
• Practical ways to integrate Copilot and AI into daily work
• The importance of trust and transparency in digital transformation
• How to use data and feedback to drive adoption and improvement

✅ Highlights

• “You need a Teams culture before you can succeed with Copilot.”
• “It is a skill that we need to gain and we need to mature in that skill.”
• “AI is helping you to get quicker from nothing to something.”
• “You have to put your voice on top of that.”
• “We go into Microsoft 365 and check how are they working.”
• “There’s nothing wrong or right in where you are. This is where you are right now.”
• “You have to listen to people and understand what the fear is about.”
• “Moving from private chat in Teams and email into channels and Teams, it challenged the power structure in our organisation.”
• “It’s about building trust and a culture of, yes, we are building each other good.”
• “If you have that in the ground, it’s not a problem with AI.”
• “You need to get order of your stuff, get your stuff in order to work well with Copilot.”
• “You have to start somewhere and then make a roadmap to what’s next.”

🧰 Mentioned

• Microsoft 365 Copilot - https://www.microsoft.com/en-us/microsoft-365-copilot
• Copilot in Teams - https://adoption.microsoft.com/en-us/copilot-in-teams/
• Copilot Studio - https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio/
• Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

✅ Keywords
teams culture, ai adoption, copilot, digital transformation, microsoft 365, organisational change, trust, transparency, resistance, collaboration, viva insights, sharepoint

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

Explore how Microsoft, through the expertise of Aisha Hasan, is evolving governance and agent management in the age of AI. Learn practical strategies for balancing innovation, risk, and compliance as Copilot Studio and Agent 365 reshape enterprise workflows. Discover actionable insights for building, governing, and upskilling in applied AI.

🎙️ Full Show Notes
https://www.microsoftinnovationpodcast.com/775

👉 What you’ll learn

• Define and apply core governance principles for AI and agents
• Shift from reactive to proactive governance in enterprise environments
• Empower users and IT admins to manage agent sprawl and compliance
• Leverage Agent 365 for holistic agent oversight and lifecycle management
• Build a three-pillar governance strategy: product, admin, and user education

✅ Highlights

• “Our principles have not changed, let's say that they have evolved to put more focus on certain things as compared to others.”
• “With AI, the need for proactive governance, I think, is far greater than ever before.”
• “Agent 365 is a starting point and it's a very good starting point in terms of the effort of consolidating that view for an IT admin.”
• “Governance itself is rooted into basic principles. So those principles do not change regardless of the portfolio.”
• “It takes a healthy balance of three pillars. One is what is available out-of-the-box and product.”
• “How are you empowering your admins to be able to fill in those gaps that are there in the product, but you need them now to secure and govern your enterprise?”
• “User education is quite important. Because if the product isn't self-governing, which means that you have gaps that the IT organization needs to fill, but there are some gaps maybe even the IT organization can't fill.”
• “Continue to educate your users through a centre of excellence or sort of a hub, and also use that hub to upskill on how to not just only build agents, but build meaningful, impactful agents and adopt good hygiene practices.”

🧰 Mentioned

• Microsoft Copilot Studio - https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio/
• Agent 365 - https://www.microsoft.com/en-us/microsoft-agent-365
• Microsoft Digital - https://www.microsoft.com/insidetrack/blog/digitally-transforming-microsoft-our-it-journey/

✅ Keywords
ai governance, agent 365, copilot studio, power platform, compliance, enterprise workflows, proactive governance, user education, admin empowerment, agent sprawl, microsoft digital, centre of excellence

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith