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Welcome to the Medical Money Matters Podcast, brought to you by Health e Practices—where we explore smarter ways to manage the business side of medicine, without losing sight of why we’re here: to provide excellent care.

Today’s episode might make you a little uncomfortable—and that’s a good thing. We’re talking about revenue that slips through your fingers every single day. And here’s the truth: if you’re not watching your revenue cycle closely, you’re very likely seeing patients for free and you don’t even know it.

That’s not hyperbole. We’ve seen it over and over again: practices losing thousands, even hundreds of thousands of dollars annually because of small breakdowns—some of which happen before the patient even walks through the door. Today, we’re going to track down where your money might be hiding, and more importantly, how to keep losing money in the future.

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Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Welcome back to Medical Money Matters. I’m Jill Arena, and I’m so glad you’re here with me for this very special edition of the podcast. Today, I’m beyond excited to introduce something that’s been in the works for over three and a half years—a course that I truly believe can transform the way physicians engage with the business side of medicine.

This is Physician’s Edge: Mastering Business and Finance in Your Medical Practice. It’s an online, on-demand course designed to give you the practical business and financial training that you never received in medical school. And it’s something I created in response to a need I’ve seen over and over again for decades—and more recently, in response to direct requests from many of the graduates of the Physician Leadership Project. They’ve been asking me, “Where can I go to really dig into finance and business at a level that’s relevant to physicians?” And until today, I haven’t had a good answer. But now, I do.

So if you're wondering how this all came to be—why I felt so compelled to put in the time, the resources, and the effort to build something like this—it all goes back to the very first episode of this podcast. In that episode, I shared a hard truth: our medical education system has done an incredible job of training clinicians to be excellent doctors. But it has completely failed to train you for the realities of business. And in today’s healthcare environment, that knowledge is no longer optional. It’s essential.

Medical schools teach you to be the knower of all things. The one with the answers. And that’s exactly what our patients need in the exam room or the OR. But in the world of business, it’s a very different game. Out here, it’s perfectly acceptable—even encouraged—to say, “I don’t know, but I’ll find out.” Unfortunately, that kind of curiosity is often stifled in your training. And that stifling can have real consequences when you're running or participating in a multi-million-dollar practice without the background to support it. You can purchase the course here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

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Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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You walk into the office and feel it right away—something’s off. A nurse is giving the front desk the silent treatment, one of your physician partners is avoiding eye contact, and the clinic administrator looks like they’re about to quit on the spot. And yet… no one says anything. Everyone keeps moving, business as usual.

Sound familiar?

Welcome back to Medical Money Matters, the podcast where we talk about the business side of medicine—without losing sight of the people who make it work. I’m glad you’re here because today we’re diving into something every practice deals with but few want to talk about: conflict.

More specifically, how to have those tough conversations with staff, partners, and even patients—the ones we dread but desperately need to have.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Imagine this: It’s July 2026, and your front desk is fielding a wave of calls from patients who've just lost their insurance coverage. Some are angry. Some are confused. And some are simply disappearing from your schedule altogether. At the same time, reimbursements are getting tighter, eligibility verifications more complicated, and your once-predictable payer mix is in freefall.

Welcome to the new healthcare landscape under the One Big Beautiful Bill Act—a sweeping piece of legislation signed into law on July 4, 2025, with far-reaching implications for nearly every medical practice in the country.

In today’s episode of Medical Money Matters, we’re talking about what this bill actually does, how it will affect private practices, and what you—as a medical leader—can do now to position your practice for success.

If you lead a practice, run a medical group, or manage financial strategy in healthcare, this episode is essential listening.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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It’s early August. Your waiting room is half-empty. The phones are unusually quiet. And your front desk staff is asking the question you’ve heard every summer: “Is it always this slow?”

Welcome to the summer doldrums.

If you’ve led or worked in a clinic for any length of time, you know what I’m talking about. The summer months, particularly June through August, often bring a natural lull in patient volume—especially in outpatient settings like primary care, pediatrics, dermatology, and behavioral health.

But what if I told you that this lull isn’t just something to endure—but a strategic opportunity to plan, recalibrate, and even grow?

In today’s episode of Medical Money Matters, we’re exploring how to make the most of slower summer clinic schedules. From measuring capacity to boosting seasonal services, supporting your team, and launching marketing campaigns, we’ll talk about how to turn a seasonal dip into long-term gains.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Today, more than ever, it is critical for medical group leaders to think like a CEO - adopting business strategy, delegation skills and long term vision that ensures that the practice thrives decades from now.

We are facing industry consolidation, margin pressure, burnout and evolving reimbursement models. That's why leadership born of strategic clarity matters now, more than ever.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Join me for a compelling conversation with national subject matter expert on Revenue Cycle for medical groups, Taya Gordon, MBA, FACMPE, CMOM. She outlines how the revenue cycle department in each clinic needs to come out of the shadows, and into the forefront for physician owners and administrators.

We go through why every clinic should have routine "check-ups" for their revenue, or revenue cycle assessments, and exactly what physician owners and leaders should be looking for in that assessment. She gives several high level examples with national benchmarks, and breaks down more of the language of revenue cycle to make it easy for busy physicians to understand.

Taya can be reached via LinkedIn at https://www.linkedin.com/in/tayagordon/ and via email at: taya@healtheps.com.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Today’s episode is a conversation many private practice owners are either having—or avoiding: “Should I sell to private equity?”

If you're a physician-owner, chances are you’ve had at least one conversation with a firm interested in buying your practice. Maybe they promised a lucrative buyout, better back-office support, or rapid expansion. Maybe they positioned themselves as the answer to your administrative headaches.

It all sounds appealing, especially in a challenging reimbursement environment. But here’s the truth: private equity deals are more complicated than they look on paper. There’s what’s pitched, and then there’s what’s really happening inside practices post-sale.

So today, we’re getting honest. This episode is for anyone considering a deal—or just trying to understand what PE involvement could mean for their future. If you’re going through any transition with your practice, our goal is for you to be fully informed up front, and make the best possible decision, so it’s one you’re happy with several years down the road. In considering a deal with PE, there are a lot of moving parts and pieces. We’ll unpack the promises, the pitfalls, and the must-ask questions before signing on the dotted line.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/