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Welcome to the Medical Money Matters Podcast, brought to you by Health e Practices—where we explore smarter ways to manage the business side of medicine, without losing sight of why we’re here: to provide excellent care.

Today’s episode might make you a little uncomfortable—and that’s a good thing. We’re talking about revenue that slips through your fingers every single day. And here’s the truth: if you’re not watching your revenue cycle closely, you’re very likely seeing patients for free and you don’t even know it.

That’s not hyperbole. We’ve seen it over and over again: practices losing thousands, even hundreds of thousands of dollars annually because of small breakdowns—some of which happen before the patient even walks through the door. Today, we’re going to track down where your money might be hiding, and more importantly, how to keep losing money in the future.

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Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
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Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Welcome back to Medical Money Matters. I’m Jill Arena, and I’m so glad you’re here with me for this very special edition of the podcast. Today, I’m beyond excited to introduce something that’s been in the works for over three and a half years—a course that I truly believe can transform the way physicians engage with the business side of medicine.

This is Physician’s Edge: Mastering Business and Finance in Your Medical Practice. It’s an online, on-demand course designed to give you the practical business and financial training that you never received in medical school. And it’s something I created in response to a need I’ve seen over and over again for decades—and more recently, in response to direct requests from many of the graduates of the Physician Leadership Project. They’ve been asking me, “Where can I go to really dig into finance and business at a level that’s relevant to physicians?” And until today, I haven’t had a good answer. But now, I do.

So if you're wondering how this all came to be—why I felt so compelled to put in the time, the resources, and the effort to build something like this—it all goes back to the very first episode of this podcast. In that episode, I shared a hard truth: our medical education system has done an incredible job of training clinicians to be excellent doctors. But it has completely failed to train you for the realities of business. And in today’s healthcare environment, that knowledge is no longer optional. It’s essential.

Medical schools teach you to be the knower of all things. The one with the answers. And that’s exactly what our patients need in the exam room or the OR. But in the world of business, it’s a very different game. Out here, it’s perfectly acceptable—even encouraged—to say, “I don’t know, but I’ll find out.” Unfortunately, that kind of curiosity is often stifled in your training. And that stifling can have real consequences when you're running or participating in a multi-million-dollar practice without the background to support it. You can purchase the course here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

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Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Send us a text

You walk into the office and feel it right away—something’s off. A nurse is giving the front desk the silent treatment, one of your physician partners is avoiding eye contact, and the clinic administrator looks like they’re about to quit on the spot. And yet… no one says anything. Everyone keeps moving, business as usual.

Sound familiar?

Welcome back to Medical Money Matters, the podcast where we talk about the business side of medicine—without losing sight of the people who make it work. I’m glad you’re here because today we’re diving into something every practice deals with but few want to talk about: conflict.

More specifically, how to have those tough conversations with staff, partners, and even patients—the ones we dread but desperately need to have.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/