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J.D. Power Podcasts

By: J.D. Power
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  • Summary

  • J.D. Power is a global leader in consumer insights, advisory services, data and analytics.
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Episodes
  • The Insurance Intelligence Podcast: "Weather Challenges and How to Navigate them"

    The Insurance Intelligence Podcast: "Weather Challenges and How to Navigate them"
    Apr 26 2024
    Insurers can’t control the weather, but they can control how they communicate policy coverage with their customers. In episode 2 of the Insurance Intelligence Podcast, our experts explore how changing weather is affecting insurance carriers and their end customers. Tune in now. **This Episode Covers:** - Evolving weather patterns. - Challenges weather brings to every stage of the customer lifecycle. - Specific KPIs to focus on for improving customer relationships. **Hosted by:** Michael Vermillion, VP and General Manager, Insurance & Healthcare **Featuring:** - Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence - Breanne Armstrong, Director, Insurance Intelligence - Mark Garrett, Director, Insurance Intelligence Tune in wherever you listen to podcasts!
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    21 mins
  • Summer Travel Trends and More || Travel & Hospitality Podcast

    Summer Travel Trends and More || Travel & Hospitality Podcast
    Apr 10 2024
    Is revenge travel still happening in 2024? Join Mike Taylor and Andrea Stokes in the latest Travel & Hospitality Podcast episode where they are unpacking: - Latest updates to the J.D. Power 2024 North America Airline Satisfaction Study - New enhancements on J.D. Power Passenger View - Summer travel trends and the state of business and group travel - Hotel industry insights: Are luxury splurges driven by a YOLO mentality?
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    16 mins
  • The Insurance Intelligence Podcast: "Industry Forecast: Who Will Win and Lose in 2024?"

    The Insurance Intelligence Podcast: "Industry Forecast: Who Will Win and Lose in 2024?"
    Mar 22 2024
    We're excited to announce the premiere of our new podcast series, The Insurance Intelligence Podcast, with our first episode, "Industry Forecast: Who Will Win and Lose in 2024?" Dive into the trends shaping the future of the insurance industry with our expert panel. **This Episode Covers:** - The resurgence of insurance shopping and its impact. - The critical role of trust in customer relationships. - How catastrophic events are reshaping service delivery. - Plus, more insights into the industry's evolving landscape. **Hosted by:** Michael Vermillion, VP and General Manager, Insurance & Healthcare. **Featuring:** - Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence - Breanne Armstrong, Director, Insurance Intelligence - Mark Garrett, Director, Insurance Intelligence Gain valuable insights into what 2024 holds for the insurance sector. Tune in wherever you listen to podcasts!
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    17 mins
Economics
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