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Inspector Toolbelt Talk

Inspector Toolbelt Talk

By: Ian Robertson
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About this listen

A weekly home inspection podcast hosted by the founders of Inspector Toolbelt - the premier home inspection software. Get tips, insights, strategies, and more from our hosts and guests to help give your home inspection business a boost. Ian and Beon are property inspection and tech industry veterans with over 20 years of experience each. Sometimes they even stay on point :)

© 2025 Inspector Toolbelt
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Episodes
  • The Golden Age of Commercial Inspections
    Aug 11 2025

    Lance Coffman returns to Inspector Toolbelt Talk to deliver a masterclass on the current state of commercial property inspections and why it remains an exceptional opportunity for inspectors looking to diversify their business.

    While residential markets have struggled over the past two years, commercial inspections continue to thrive. Unlike residential inspections that depend almost entirely on real estate transactions, commercial inspectors serve a diverse clientele including current building owners, maintenance teams, portfolio managers, REITs, and attorneys. This diversity creates stability regardless of market conditions, as commercial property owners consistently need expertise to either make money or avoid losing it.

    One of the most critical success factors Lance emphasizes is creating a dedicated commercial inspection identity. "Commercial leads go to your home inspection website, get shot in the face, dragged into the woods, and buried in a 10-foot deep hole," he explains colorfully. Commercial clients want specialists, not generalists, and perceive tremendous value in a dedicated commercial inspection service. This perception justifies the substantially higher fees - often thousands or tens of thousands of dollars compared to residential's typical $500 range.

    The commercial landscape continues evolving with several hot trends. Data centers are booming due to AI expansion, while former office buildings are being repurposed into multifamily housing as remote work changes demand patterns. Churches, schools, government buildings, and small business properties remain consistently strong sectors. Lance recommends setting up Google Alerts to monitor commercial real estate movements in your region and identify emerging opportunities.

    Rather than attempting to master every commercial property type, successful inspectors find their niche. This specialization allows them to build deep expertise and confidence when consulting with business leaders - a critical skill since commercial inspection is fundamentally consultative rather than merely technical. The fourth quarter presents unique opportunities when businesses plan their annual budgets, making it prime time to demonstrate how preventative inspections save money.

    For those interested in making the transition to commercial work, resources like CCPIA provide vital education, coaching, and community. Lance hosts the "Staying Smart in CRE" podcast and weekly coaching calls to help inspectors navigate this lucrative but different world. The commercial inspection market remains what Lance calls "the golden age" - comparable to residential inspections in the early 2000s when competition was low and opportunity abundant.

    Ready to elevate your inspection business? The commercial market awaits those willing to position themselves as true building consultants rather than just inspectors.

    Check out our home inspection app at www.inspectortoolbelt.com
    Need a home inspection website? See samples of our website at www.inspectortoolbelt.com/home-inspection-websites

    *The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.

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    43 mins
  • Why "Home Inspector Near Me" Are Not Good Keywords
    Aug 6 2025

    Are you a home inspector pouring precious marketing resources into ranking for "home inspector near me" searches? You might be chasing a mirage.

    In this eye-opening episode, we tackle one of the most persistent SEO myths in the home inspection industry. What many inspectors and marketing agencies treat as essential keywords is actually a location-based query trigger that operates completely differently from traditional keyword searches. I break down exactly why two people typing the exact same search can see entirely different results, and why optimizing your website for these terms is fundamentally misguided.

    We explore the reality of how clients actually search for inspection services (hint: it's not while standing in the property they need inspected) and share concrete data on the search patterns that truly drive business. You'll learn why Google's own terms of service prohibit most inspectors from displaying their address on Google Business listings, and how violating this rule puts your online presence at risk.

    Most importantly, you'll discover actionable strategies for targeting genuine location-specific keywords that connect you with clients. From basic optimization techniques anyone can implement to more advanced approaches like schema markup and structured data, we provide a roadmap for building sustainable search visibility without falling victim to ineffective SEO tactics. Whether you handle your own website or work with marketing professionals, this episode will transform how you approach online visibility for your inspection business.

    Check out our home inspection app at www.inspectortoolbelt.com
    Need a home inspection website? See samples of our website at www.inspectortoolbelt.com/home-inspection-websites

    *The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.

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    15 mins
  • AI & The Future of Home Inspections
    Jul 24 2025

    Artificial intelligence is rapidly transforming industries worldwide, and home inspection is squarely in its sights. In this thought-provoking conversation with returning guest Preston Kincaid, we explore the coming AI revolution that threatens to fundamentally alter how home inspections are conducted—and what separates the inspectors who will thrive from those who won't survive.

    The parallels to travel agents in 1999 are striking. When airlines introduced online booking, travel agencies nearly vanished overnight. Yet today, premium travel advisors continue to thrive by providing exceptional, relationship-based services that algorithms can't replicate. Home inspectors face this exact crossroads, with $99 AI inspection services already emerging and technology advancing rapidly.

    Preston and I dig into what truly matters: creating meaningful experiences rather than simply generating reports. We challenge the industry mindset that views client attendance during inspections as a distraction rather than an opportunity to build trust and demonstrate value. Those relationships—not technical expertise alone—will determine which inspectors command premium prices in the AI era.

    The future will likely see a market divided between budget AI-powered services and premium human consultations. Mediocrity won't survive; inspectors must decide whether they're report generators or professional consultants. By focusing on client experience, embracing technology as a tool rather than a threat, and continuously improving their service offerings, forward-thinking inspectors can position themselves to thrive despite—or perhaps because of—technological disruption.

    Whether you're a seasoned inspector concerned about industry changes or a homebuyer wondering about the future of professional home assessments, this episode provides crucial insights into the technological revolution transforming real estate services. Listen now to understand how human connection will remain the ultimate competitive advantage in a world increasingly dominated by artificial intelligence.

    Check out our home inspection app at www.inspectortoolbelt.com
    Need a home inspection website? See samples of our website at www.inspectortoolbelt.com/home-inspection-websites

    *The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.

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    44 mins
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