In this episode, Mike iarossi talks about how we should be thinking about the creation of our business metrics. When we think about how to create metrics or measures we should first be considering the point of view from our present facing metrics. 

He explains how past metrics should connect with present metrics which should connect to future facing metrics and so on. And each metric should be composed of different dimensions such as employees, operations, or customers, as an example.

Mike talks about how our current COVID metrics seem to be primarily backward facing, focusing on the number of positive cases. 

He then goes on to talk about how to create lead indicators and how to identify COVID measures that could better help us predict and address the number of positive cases. 

Note – Mike is neither an epidemiologist nor a medical professional and none of the information provided in this podcast should be taken as direction on the spread of COVID-19. This podcast and the information provided is purely for entertainment purposes and should not be taken as medical advice. 

In this episode with Mike Iarossi and David Troness, David provides a detailed look at the causal analysis of rear-end collisions. He walks step-by-step through some common approaches to causal analysis while sharing a progression through 5-whys, Fishbone Diagrams, Driver Trees, and then eventually into the Physics Based Cause Tree. 

Eventually he moves past the physics of stopping and begins to uncover the human side of the causal elements implicated in rear-end collisions. He opens up some concepts from Human Factors Engineering and starts to unpack conceptual objects like perception, reaction, and eventually motivation. 

During the conversation David starts to chip away at assumptions and shares his own personal list of the top 20 Bad Assumptions, things like:

1. People will always act in a seemingly logical way in response to their own environment.
2. The “good of the company” is always the main concern of employees. 
3. People always want to do the best they can. 

David then goes on to talk about how once the problem landscape is decomposed into its different component parts we are able to begin using different TRIZ techniques to overcome contradictions and solve some seemingly impossible problems. 

And while this is only a first pass and the overall causal analysis for rear-end collisions is still a work in process, it shows some exciting possibilities for coming up with some new industry leading solutions. 

Transcript

David Troness    00:00:00    But then what that takes you to you’ve set up all of these things are different contradictions that these three boxes for each one, now you can use Tris potentially just say, to look at how have other brilliant inventors or, you know, people really solve impossible problems. How did they overcome that type of dilemma? Not that specific line, but their instance. I wanted a distance to be long for one reason. And I wanted it to be really short for another reason. And I have both, but without just leisurely picking some number halfway in between 

Intro    00:00:52    the insane transformation podcast and who would’ve thought a handful of texters and a pink unicorn sketchbook is all that it would take to disrupt your industry. 

Mike Iarossi    00:01:17    Welcome back to the insane transformation podcast. So you are here with Mike Iarossi and David Troness. So Hey David, how are you 

David Troness    00:01:27    Doing well? Yeah, I’m, uh, uh, boiling over here. It’s super hot in Phoenix. Um, I gotta learn what the conversion is to Celsius for you guys, but anyway, it’s about a hundred degrees here. What is that? 40 or something? 

Mike Iarossi    00:01:43    100 degrees. Yeah, I think it’s probably around 38 or something like that. Um, yeah. Close. It’s pretty hot. Wow. Okay. And you’re wearing a sweatshirt. Yeah, that’s right. I think for us it’s uh, now I’m going to give you, I’m going to give you it in Celsius. I think it’s about 1314, which, uh, jeez, good luck on that. It’s it’s cold. Yeah. 

David Troness    00:02:04    Oh, that’s wonderful. Um, so yeah. Good doing good. Uh, yeah. I’m, I’m, uh, I look forward to this because I think it might be interesting to sort of review is something I’ve been thinking of as sort of an enhancement to the way we look at tough problems. So, yeah. 

Mike Iarossi    00:02:32    So this is you sort of thinking about, we’re looking at how to ta

In this episode, Mike iarossi is joined by David Troness and Don Rossi where they chat about everything from Jiu-Jitsu and Krav Maga to Autonomous vehicles. 

Transcript:

Don Rossi    00:00:00    If everybody had autonomous vehicles. Let’s say we cut down and accidents by, I dunno, 50% or something. I’m just pulling a number out. Okay. Um, economically that’s not very good for the car industry. The automobile industry wouldn’t like that. They like accidents. You destroy cars that way.

Introduction Voice Over    00:00:40    The insane transformation podcast, a paint by numbers approach to service, design, and innovation. 

David Troness    00:00:50    It just occurred to me a way to put it as, uh, uh, difficult contradiction, a young high school kid. Let’s say a freshmen who is being bullied by a larger senior, wants to not take any more crap and wants to keep, you know, the big guy away. Um, but they know if they do anything too extreme to where, you know, if you punch them in the throat or something, it’s going to get back to the hospital or to the principal. And you’re going to be in big trouble here. If they find out even off-campus sometimes if they find out that you’ve been fighting, you can be in trouble at school, which is just amazing to me. Um, but anyway, so how can you, um, or what can you use? How, how can you approach, how could a kid approach that dilemma that I’ve had enough, maybe I even want some revenge and that’s important to keep control over. Yeah. 

Mike iarossi    00:01:54    So from, from a jujitsu, well, I guess, uh, I, I think if you’re thinking about the difference between Krav and jujitsu, I mean, even if you’re using jujitsu and, and don’t get me wrong, I’m, I mean, I’m not really familiar with, I’ve never practiced Krav, so I’ve just seen a lot of cool YouTube videos, but, um, but even what you Jitsi, like you, you still have to put hands on the person. Right. So I guess the question is, is at that point, are you still, like, I guess, are we talking about the difference between if you use Krav and you hit him in the throat, versus if you use jujitsu, you take them down and sort of get in mountain and you sit on top of them and you maybe don’t hurt them, but you can diffuse the situation. I guess the question is, is it, are you still in just as much trouble if you grab the person or is it more about the spectrum of if I punch them and I inflict some serious injury versus if I just take them down relatively gently and then get on top of them, but would you be in the same amount of trouble as a, as a freshman 

David Troness    00:02:56    Kid fighting? Uh, yes. If people decided to report it, however, I even thought about jujitsu and put them in some kind of submission hold or non-BAR something where, you know, if you decide to tighten it up a little more, you’re going to tear their rotator cuff or something. Sure. What you can stop prior to that. And the big guy can tap out, um, and say, okay, okay. Um, and then you won’t leave a mark. Ah, yeah, yeah, yeah, yeah. I 

Mike iarossi    00:03:27    Remember I was in quite a few fights in junior high and high school, quite a few actually. And I, I don’t in a lot of those fights were off campus. There was very few that were on campus, but yeah, that would always be the case. You’re wa you, you basically walk off the school grands grounds and you agree to meet somewhere and then you have the fight. Um, but I guess the only thing I’m thinking of, and I, maybe this is kind of where it gets into this weird thing about jujitsu