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Shaping Commerce Podcast

Shaping Commerce Podcast

By: Kuba Zwolinski and Robert Giovannini
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Shaping Commerce Podcast: Igniting Breakthrough Moments in Digital Commerce

Shaping Commerce is a dynamic podcast designed for businesses trapped in digital commerce complexity, delivering candid and powerful insights about eCommerce platforms that challenge conventional thinking and inspire new possibilities. This breakthrough-focused series brings you exclusive conversations with merchants, integration specialists, and forward-thinking leaders who are actively reshaping the digital commerce landscape. Each episode explores how strategic alignment between technology and business objectives empowers companies to stop settling and start excelling.

Why Listen to Shaping Commerce?

In today's rapidly evolving digital commerce environment, success requires more than just having an online presence—it demands strategic platform decisions, seamless integrations, and the ability to navigate complex technical challenges while maintaining growth momentum. Shaping Commerce showcases real stories from seasoned professionals who have faced impossible integration gaps, driven platform transformations, and built scalable commerce solutions that deliver results.

Our podcast is designed for forward-thinking commerce leaders who want to:

• Master complex platform migrations and integrations under pressure • Build scalable commerce architectures that support multi-channel growth • Leverage advanced personalization and AI technologies for competitive advantage • Navigate transitions from simple platforms to enterprise-level solutions • Overcome integration nightmares with ERP, CRM, and custom technology stacks • Implement future-proof commerce strategies that adapt to market changes

With a focus on real-world applications and hard-won wisdom, Shaping Commerce converts complex technical challenges into practical solutions, offering listeners actionable insights to transform their commerce operations and drive measurable growth.

What to Expect from Each Episode

Every episode of Shaping Commerce is a deep dive into modern digital commerce strategy and execution. Our guests represent diverse expertise areas—from global beauty brands to industrial manufacturing, from accessibility compliance to AI implementation—bringing unique perspectives on what it takes to excel in digital commerce. Expect comprehensive discussions on:

Platform Strategy and Migration: Learn how successful merchants recognize when it's time to outgrow platforms like Shopify or BigCommerce, and discover the real costs of poor architecture and checkout performance.

Integration Excellence: Explore solutions for fixing ERP, CRM, and custom stack integration nightmares. Hear from specialists who successfully bridge impossible gaps between enterprise systems for multi-channel retailers.

Advanced Commerce Architecture: Uncover strategies for unifying B2C, B2B, and marketplace channels effectively. Discover how composable commerce and MACH architecture future-proof technology stacks while maintaining performance.

AI and Personalization Implementation: Separate hype from real impact in eCommerce AI applications. Learn how thought leaders apply generative technologies to revolutionize search, personalization, and customer experience.

Performance and Compliance Optimization: From DevOps directors optimizing performance and security at scale to accessibility leads transforming inclusive design into competitive advantage, discover how technical excellence drives business growth.

B2B Commerce Transformation: Navigate complex B2B workflows, product configurations, and regulatory compliance requirements while learning from emerging transformation trends.

This unique combination of technical expertise, strategic thinking, and practical implementation experience makes Shaping Commerce an essential resource for commerce professionals committed to breaking through complexity and achieving exceptional results in the digital marketplace.

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Episodes
  • Shaping Commerce podcast
    Jun 24 2025

    Shaping Commerce Podcast: Real Stories Behind E-commerce Success

    Shaping Commerce recognizes that commerce isn't just about platforms—it's about people, decisions, and the friction in between. This authentic podcast dives deep into the real stories and challenges behind today's e-commerce businesses, exploring everything from scaling pains to tech pivots, customer expectations to internal roadblocks. Each episode unpacks the genuine struggles and triumphs that leaders face as they work to grow smarter and faster in the digital marketplace.

    Why Listen to Shaping Commerce?

    In the fast-paced world of e-commerce, success stories often overshadow the messy realities of building and scaling online businesses. Shaping Commerce cuts through the noise to reveal what's really happening behind the scenes. The podcast showcases honest conversations with professionals who have navigated complex platform decisions, overcome operational challenges, and found innovative solutions to persistent problems.

    The show is designed for commerce professionals who want to:

    • Learn from real-world scaling challenges and solutions • Understand the human side of major platform and technology decisions • Navigate the friction points that slow down e-commerce growth • Gain insights from diverse perspectives across different platforms and industries • Make smarter decisions by learning from others' experiences and mistakes • Stay ahead of customer expectations and market demands

    With a focus on authentic storytelling and practical insights, Shaping Commerce transforms complex business challenges into relatable lessons that help listeners grow their own commerce operations more effectively.

    What to Expect from Each Episode

    Hosted by Kuba Zwolinski and Robert Giovannini, Shaping Commerce brings you candid conversations with founders, operators, and experts from across the entire commerce landscape. The show features voices from Adobe Commerce, Magento, Shopify, BigCommerce, and beyond, ensuring diverse perspectives on the challenges and opportunities in modern e-commerce.

    Each episode explores the real stuff that matters to commerce leaders:

    Scaling Challenges: Discover how businesses navigate the complexities of growth, from infrastructure limitations to team expansion, and learn practical strategies for scaling smarter rather than just faster.

    Technology Pivots: Understand the decision-making process behind major platform changes, system integrations, and technical transformations that can make or break a business.

    Customer Experience Evolution: Explore how changing customer expectations impact business operations and what leaders are doing to stay competitive in an increasingly demanding marketplace.

    Internal Operations: Uncover the organizational challenges, team dynamics, and process improvements that often determine whether e-commerce businesses succeed or struggle.

    Strategic Decision-Making: Learn from the experiences of leaders who have made both successful and costly decisions, gaining insights into better approaches for critical business choices.

    Cross-Platform Insights: Benefit from perspectives across different e-commerce platforms and technologies, understanding the unique challenges and advantages of various approaches.

    This refreshingly honest approach to commerce storytelling makes Shaping Commerce essential listening for anyone looking to understand the real dynamics of building and scaling successful e-commerce businesses in today's competitive landscape.

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