Evernest Property Management Show cover art

Evernest Property Management Show

Evernest Property Management Show

By: Matthew Whitaker and Spencer Sutton
Listen for free

About this listen

 If you’re a property manager looking to scale your business beyond 300, 500, or even 1,000 doors, you’ve come to the right place. You might be asking - Is it worth it? How do I do it? Where do I find the money? What about the people? Trust us, we've made every mistake you can think of...then we made some up. Listen in as we describe what worked and what didn't on our journey from 300 to 3,000 houses.Copyright of Evernest 2025. Economics Leadership Management & Leadership Personal Finance
Episodes
  • Episode 160: Can AI Replace Property Managers? (Bryan Jenkins)

    Episode 160: Can AI Replace Property Managers? (Bryan Jenkins)
    Sep 8 2025
    In this episode, Spencer and Matthew sit down with longtime friend and property management veteran Bryan Jenkins, now President of Gentone Property Management. Bryan brings more than 25 years of experience in the industry, from his early days managing corporate housing for Honda executives in Birmingham to building and selling a regional property management company, leading institutional operations at PURE, and now expanding Genstone’s multi-service real estate ecosystem. Bryan shares his journey, lessons learned from different market cycles, and why he believes relationships will always be at the heart of property management—even as technology and AI transform the industry. The conversation covers everything from institutional investors and build-to-rent to the boutique operator’s future, remote team members, and how AI could reshape the role of property managers. What You’ll Learn in This Episode: How Bryan accidentally fell into property management after leaving the military.The early corporate housing boom in Birmingham and how it fueled business growth.Why diversification into C-class and Section 8 housing became essential.Lessons learned managing through the 2008 housing crisis and institutional cycles.The story behind selling his company to PURE and transitioning into institutional management.How Genstone Property Management integrates property services, construction, insurance, and more under one roof.The challenges and opportunities of managing across multiple states and markets.How AI is beginning to impact property management operations and where it might go next.Why boutique property managers and large-scale operators will both thrive, while the “middle” may struggle.Why, even with AI and technology, property management will always be about relationships. Memorable Quotes: “I’m a relationship guy, so it’s always about relationships. At the and of the day, our business is still about relationships and I don’t think any amount of technology is gonna change that.”“It’s always best to be the second property manager, not the first.”“AI may change the way we operate, but it won’t replace the need for trust and communication.” =================================== Connect with Matt, Spencer, and Gray at Evernest: Evernest.co Guest: Bryan Jenkins, President of Gentone Property Management Link: Connect with Evernest Link: Evernest YouTube Channel (@ThreeHundredToThreeThousand) (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2025.
    Show More Show Less
    51 mins
  • Episode 159: How This PM Company Keeps Churn Low (Scott Hallberg & Jeremy Tallman)

    Episode 159: How This PM Company Keeps Churn Low (Scott Hallberg & Jeremy Tallman)
    Sep 1 2025

    In this episode of The Evernest Property Management Show, host Spencer Sutton interviews Jeremy Tallman and Scott Hallberg of T&H Realty Services to learn how these brothers-in-law have kept their rental property owner churn below 15% while managing 1,200 doors. Looking for one-stop shop property management services in Indiana? Get in touch with T&H Realty Services today.

    You'll learn:

    • Why churn has become such a big problem in the industry
    • How prioritizing the renewal process has expanded T&H Realty Services' opportunities
    • The secret to retaining owners (hint: refocusing on relationships is key!)
    • How educating property owners on the market and maintenance costs retains business

    ===================================

    Connect with Matt, Spencer, and Gray at Evernest: Evernest.co

    Guests: Jeremy Tallman and Scott Hallberg of T&H Realty Services

    Link: Connect with Evernest

    Link: Evernest YouTube Channel (@ThreeHundredToThreeThousand) (Watch this episode and more!)

    Visit the Podcast Website: Evernest.co/podcasts

    Email the Show: podcast@evernest.co

    ===================================

    Production House: Flint Stone Media

    Copyright of Evernest 2025.
    Show More Show Less
    35 mins
  • Episode 158: The Six Brutal Truths of Growing Your Property Management Business

    Episode 158: The Six Brutal Truths of Growing Your Property Management Business
    Aug 25 2025

    In this episode, Spencer Sutton reveals the six brutal truths that he's learned from growing teams so that you can avoid making critical leadership mistakes that could destroy your property management business.

    You'll learn:

    • Why you're the hardest direct report to manage
    • What the Circle of Insanity is - and how to regain control
    • How to develop discipline
    • Why lifting up the rock and looking at the squiggly things sets your team up for success
    • The understated power of leading with your vision first
    • How culture makes or breaks your business' longevity

    ===================================

    Connect with Matt, Spencer, and Gray at Evernest: Evernest.co

    Link: Connect with Evernest

    Link: Evernest YouTube Channel (@ThreeHundredToThreeThousand) (Watch this episode and more!)

    Visit the Podcast Website: Evernest.co/podcasts

    Email the Show: podcast@evernest.co

    ===================================

    Production House: Flint Stone Media

    Copyright of Evernest 2025.
    Show More Show Less
    35 mins
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.