In this episode of The Evernest Property Management Show, property management owner Trent Ratliff tells host Spencer Sutton how he scaled from 200 to 1,000 doors across Atlanta and Montgomery.

• How Trent accidentally found himself contributing to the 2008 market crash
• The one decision that changed Trent's life and led to 1,000 doors owned
• The type of investors that fueled these industry vets' growth pattern
• The impact of tariffs on the property management industry
• Why most property managers get stuck between 400-600 doors (and how to overcome)
• How Trent leveraged virtual assistance to scale his business
• The importance of creating a positive work environment to promote growth
• Why Trent focuses on long-term relationships
• The need for engaging in your local property management group

• Experts' predictions on AI and the property management industry
• How the "make it right, make it count, make it meaningful" mindset has fueled Trent's business success
• Why industry-specific coaches are like chiropractors

===================================

Connect with Matt and Spencer at Evernest: Evernest.co

Guest: Trent Ratliff

Link: Connect with Evernest

Link: Evernest YouTube Channel (@ThreeHundredToThreeThousand) (Watch this episode and more!)

Visit the Podcast Website: Evernest.co/podcasts

Email the Show: podcast@evernest.co

===================================

Production House: Flint Stone Media

Copyright of Evernest 2025.

In this episode of The Evernest Property Management Show, Spencer Sutton sits down with Courtney Parks, Principal Broker & Director of Operations, Allegiance Property Management, to dive into:

• How Courtney fell into property management and rose to lead her company
• What it means to suddenly be the one setting the vision and culture—even when it’s not “your” company
• Why property management desperately needs better PR—and how Courtney is working to elevate the industry
• The painful (and hilarious) story of the time she accidentally put a new roof on the wrong house—and what it taught her about systems and leadership
• What makes a great property manager (hint: it’s not what you think)
• The challenge of balancing empathy with boundaries when dealing with owners, residents, and vendors
• Why Google reviews and word-of-mouth still rule—and how she wins them over one touchpoint at a time
• How to grow leaders inside your company—even if you’re still figuring it out yourself
• The turning point when she realized it was time to define a mission, core values, and build culture intentionally

===================================

Connect with Matt and Spencer at Evernest: Evernest.co

Guest: Courtney Parks, Principal Broker & Director of Operations, Allegiance Property Management | Meet Courtney on LinkedIn

Link: Connect with Evernest

Link: Evernest YouTube Channel (@ThreeHundredToThreeThousand) (Watch this episode and more!)

Visit the Podcast Website: Evernest.co/podcasts

Email the Show: podcast@evernest.co

===================================

Production House: Flint Stone Media

Copyright of Evernest 2025.

In this episode of The Evernest Property Management Show, Spencer and Matthew sit down with longtime friend and recruiter, Dylan Scroggins — Founder of Kalmar Group and property management’s unofficial headhunter.

They cover:

• Why your “founder story” doesn’t matter to an A-player (and what does)
• The #1 role property managers get wrong when hiring
• When it’s time to stop hiring from your network and start hiring like a pro
• The Grinder: a brutal but brilliant interview technique that exposes true talent
• Why most PMs think they need a “director” before they actually do
• What great storytelling has to do with great recruiting
• How to hire someone that makes you nervous (in the best way possible)
• The mistake of confusing “good at lunch” with “good at the job”
• How Nick Saban built a dynasty using recruiting as his superpower — and how PM owners can do the same
• A step-by-step hiring process for teams under 500 doors (including the exact order of interviews)
  

Plus:

• A hilarious origin story of the term “The Grinder”
• Spencer and Matthew’s keys to finding, landing, and keeping A-players
• Dylan’s worst reason to hire someone — and it’s one most PMs fall for

===================================

Connect with Matt and Spencer at Evernest: Evernest.co

Guest: Dylan Scroggins, Founder of Kalmar Group | Meet Dylan on LinkedIn

Link: Connect with Evernest

Link: Evernest YouTube Channel (@ThreeHundredToThreeThousand) (Watch this episode and more!)

Visit the Podcast Website: Evernest.co/podcasts

Email the Show: podcast@evernest.co

===================================

Production House: Flint Stone Media

Copyright of Evernest 2025.