
Episode 150: Culture > Contracts: Courtney Parks’ Playbook for Growing a Human-Driven PM Business
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from Wish List failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
-
Narrated by:
-
By:
About this listen
In this episode of The Evernest Property Management Show, Spencer Sutton sits down with Courtney Parks, Principal Broker & Director of Operations, Allegiance Property Management, to dive into:
- How Courtney fell into property management and rose to lead her company
- What it means to suddenly be the one setting the vision and culture—even when it’s not “your” company
- Why property management desperately needs better PR—and how Courtney is working to elevate the industry
- The painful (and hilarious) story of the time she accidentally put a new roof on the wrong house—and what it taught her about systems and leadership
- What makes a great property manager (hint: it’s not what you think)
- The challenge of balancing empathy with boundaries when dealing with owners, residents, and vendors
- Why Google reviews and word-of-mouth still rule—and how she wins them over one touchpoint at a time
- How to grow leaders inside your company—even if you’re still figuring it out yourself
- The turning point when she realized it was time to define a mission, core values, and build culture intentionally
===================================
Connect with Matt and Spencer at Evernest: Evernest.co
Guest: Courtney Parks, Principal Broker & Director of Operations, Allegiance Property Management | Meet Courtney on LinkedIn
Link: Connect with Evernest
Link: Evernest YouTube Channel (@ThreeHundredToThreeThousand) (Watch this episode and more!)
Visit the Podcast Website: Evernest.co/podcasts
Email the Show: podcast@evernest.co
===================================
Production House: Flint Stone Media
Copyright of Evernest 2025.
What listeners say about Episode 150: Culture > Contracts: Courtney Parks’ Playbook for Growing a Human-Driven PM Business
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.