In this episode, Joshua interviews Greg Gorgone, the president and co-founder of Pineapple Academy. Pineapple Academy is a training and education platform that focuses on improving the skills and knowledge of employees in the foodservice and hospitality industry. Greg emphasizes the importance of fundamentals in training, such as knife skills and core competencies, and how Pineapple Academy provides short, engaging videos for micro-learning. He explains the concept of time-of-need training, where employees can access training videos when needed, increasing productivity and knowledge transfer. Greg also discusses the benefits of creating brand standards and consistency in operations. Overall, Pineapple Academy aims to improve the experience and skills of employees in the industry through accessible and effective training. For more information, visit www.pineappleacademy.com.

Takeaways

• Fundamentals are crucial in training and should be the foundation of any employee's skill set.

• Short and engaging videos for micro-learning effectively train employees and enhance knowledge retention.

• Time-of-need training enables employees to access videos as needed, boosting productivity and knowledge transfer.

• Brand standards and operational consistency are vital for foodservice and hospitality success.