In this episode of The Collective Podcast, hosts Shane and Kyle, joined by special guest Justin Brough, an originator and key figure at Cyberbacker, discuss the practical applications and benefits of utilizing virtual assistants in business operations. They share their personal experiences, insights, and tips for effectively leveraging VAs to enhance productivity and business operations.

03:27 - Viewing VAs as Remote Staff

08:06 - Scalability and the Evolution of Entrepreneurship

09:01 - The Mindset Shift for Entrepreneurs

11:27 - Struggles and Misconceptions about Hiring VAs

21:50 - Cultural Differences and Bonuses for VAs

24:08 - Upcoming Webinar on VAs


Takeaways:

Virtual assistants (VAs) should be considered an essential part of your business team. Treat them as remote staff members rather than just contract workers. This perspective fosters a stronger working relationship and increases their commitment to your business goals.

As an entrepreneur, adapting to the evolving business environment is important. Leveraging remote staff, like VAs, can help you scale your business more efficiently. Embrace this shift to stay competitive and responsive to market demands.

Effective delegation and project management are key skills for working with VAs. Learn to delegate tasks appropriately and manage projects systematically to maximize the productivity and effectiveness of your remote team.

Offering bonuses and incentives, such as the 13th-month bonus, can greatly enhance the performance and loyalty of your VAs. Recognizing their hard work with additional compensation can lead to higher motivation and better results.

Quotes:

"You can have the best virtual assistant in the world, but if you can't delegate, communicate, and help manage projects, it's not going to work well."

"This should be the year that you finally step back from doing everything at a, at a poor level and step into just being really what you're good at because you are important."

"One of the things that we pride ourselves on, at least here in Cyberbacker, is we find the best talent throughout the Philippines. In order to do that, we have to offer them great stuff."

"The reality is, my importance has shifted. My time has shifted. My energy has shifted. My focus has shifted. And things that weren't required of me before are now required of me. A big piece of that being delegation, project management."

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