Episodes

  • Mine the untapped gold in your ITSM platform (Ep. 56)

    Mine the untapped gold in your ITSM platform (Ep. 56)
    May 22 2025
    Companies spending millions on service management platforms often miss their biggest opportunity: solving critical business challenges outside IT. Host Weston Morris and Nitya Mudaliar, solution architect for Digital Workplace Solutions at Unisys, share practical strategies for maximizing your platf
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    18 mins
  • How a Windows 11 migration can actually save you money (Ep. 55)

    How a Windows 11 migration can actually save you money (Ep. 55)
    Mar 25 2025
    The Windows 10 end-of-support deadline is approaching fast, creating an urgent need for organizations still running this operating system. Host Weston Morris brings together Unisys experts Eric Harris, solution director of device management, and Stefano Izzo, modern workplace architect, to challenge
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    19 mins
  • Why smart offices get better attendance (Ep. 54)

    Why smart offices get better attendance (Ep. 54)
    Mar 6 2025
    "Work is a thing you do, not the place you go," notes Simon Wilson, solution manager of Unified Experience Management for Digital Workplace Solutions at Unisys, in this candid discussion about why so many return-to-office programs miss the mark - and what organizations can do about it. Host Weston
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    29 mins
  • AI at the service desk: What actually works (Ep. 53)

    AI at the service desk: What actually works (Ep. 53)
    Dec 5 2024
    Skip the AI hype and jump into real numbers: service desks using smart AI combinations are seeing 80% self-service success rates and 10% faster resolutions. Aron Meyer, solution manager for Digital Workplace Solutions at Unisys, and Brett Weigl, senior vice president of Product for AI at Genesys,
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    21 mins
  • The perfect swirl: Gen AI meets traditional for better outcomes (Ep. 52)

    The perfect swirl: Gen AI meets traditional for better outcomes (Ep. 52)
    Oct 8 2024
    When an ice cream machine breaks down in a fast-food restaurant, it's more than just a sweet treat at stake-it's about business continuity and customer satisfaction. In this episode of the Digital Workplace Deep Dive podcast, Alan Shen, vice president of Solution Management for Digital Workplace Sol
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    27 mins
  • Behind the mic: Celebrating 50 episodes of digital workplace insights (Ep. 51)

    Behind the mic: Celebrating 50 episodes of digital workplace insights (Ep. 51)
    Aug 22 2024
    In this special 51st episode, we flip the script as Patrycja Sobera interviews our regular host, Weston Morris, about his experiences creating 50 episodes of the Digital Workplace Deep Dive podcast. Weston shares the podcast's most impactful moments, from strikingly accurate pre-pandemic forecasts t
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    30 mins
  • Henkel's award-winning approach to the future of work (Ep. 50)

    Henkel's award-winning approach to the future of work (Ep. 50)
    Jun 20 2024
    Henkel, a global leader in consumer goods in partnership with Unisys, has been turning heads with its bold approach to the digital workplace - an approach so impressive that it was named the Overall Winner in the 2023 IDC Future Enterprise Best in Future of Work Awards in EMEA. Go behind the scenes
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    17 mins
  • Optimizing device life cycles for people, the planet and productivity (Ep. 49)

    Optimizing device life cycles for people, the planet and productivity (Ep. 49)
    Jun 4 2024
    What does it take to create exceptional digital experiences that engage and empower employees throughout their entire technology journey with your company? Find out in this special videocast episode as host Weston Morris consults experts on the Digital Workplace Solutions team at Unisys: Tim Rashk
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    33 mins