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In this episode of Coffee with Sales Engineers, Sandeep Madhavan shares his unique journey into the world of sales engineering, discussing the pivotal moments that shaped his career. He emphasizes the importance of customer engagement, the evolution of the sales engineering role, and the impact of AI on the profession. Sandeep reflects on his leadership experiences and the significance of taking action and making an impact in one's career.

Chapters

00:00
Introduction to Sandeep Madhavan's Journey

03:01
Transitioning from Engineering to Sales Engineering

06:15
Building Customer Relationships and Trust

08:58
Leadership in Sales Engineering

12:02
The Evolution of Sales Engineering and AI Impact

18:10
Future of Sales Engineering and Thought Leadership

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In this episode of Coffee with Sales Engineers, Sachin Wadhawan hosts Dan Chen, founder of Quilt, a company focused on enhancing sales engineering through innovative technology. They discuss the importance of knowledge management in sales engineering, the challenges faced by sales engineers, and the evolving role of AI in the industry. Dan shares insights from his entrepreneurial journey and the significance of understanding the sales engineering process to build effective tools for sales teams.

takeaways

• Quilt aims to stitch together knowledge silos in organizations.
• Sales engineers play a critical role in the sales process.
• Generative AI is transforming how sales engineers work.
• Knowledge management is essential for effective sales engineering.
• AI can automate repetitive tasks for sales engineers.
• Sales engineers often face challenges in software procurement.
• The importance of clean data for AI applications cannot be overstated.
• Sales engineering tools should be designed with SEs in mind.
• Understanding customer needs is vital for sales success.
• The future of sales engineering will heavily involve AI technology.

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In this episode of Coffee with Sales Engineers, Tim Chinchen, a leader in solutions consulting, shares his journey from post-sales to pre-sales, discussing the importance of curiosity, engagement, and storytelling in sales engineering. He emphasizes the evolving role of AI in the industry and how it can enhance the effectiveness of sales engineers. Tim also highlights the significance of building a high-performance team and the characteristics that define top performers in the field.

key takeaways

• Curiosity and engagement are essential traits for top performers.
• Building a high-performance team is an ongoing journey.
• AI will significantly impact the role of sales engineers.
• Storytelling is a powerful tool in sales engineering.
• The importance of networking in career transitions
• High-performing teams focus on continuous improvement and learning.
• AI tools can enhance the efficiency of sales engineers.

Chapters

01:46
Tim's Journey into Solutions Consulting

07:02
Transitioning from Post-Sales to Pre-Sales

11:35
Characteristics of Top Performing Sales Engineers

16:37
The Importance of Curiosity and Storytelling in Sales Engineering

20:46
Balancing Technical Skills and Client Engagement

22:40
Defining Team Excellence and High Performance

26:41
The Journey of Building a High-Performance Team

30:46
The Power of Storytelling in Sales Engineering

32:36
The Impact of AI on Solutions Consulting