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Bringing Business to Retail

Bringing Business to Retail

By: Salena Knight | Retail & Ecommerce Growth Strategist
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About this listen

Tired of putting all the hard work into your retail or ecomemrce business and not feeling like you're getting back as much as you put in? Its time to stop the hustle and instead put your effort into strategic growth. Less ping-ponging, more results. Salena Knight is a Retail & Ecommerce Growth Strategist who founded, built and then sold a multi-award winning chain of stores. Listen in to her proven, no BS strategies, that have helped scale hundreds of retail and ecommerce businesses all around the world.© The Retail Strategists Economics Marketing Marketing & Sales
Episodes
  • Stop Guessing What Will Sell: Do This Instead
    Feb 11 2026

    You know that moment when you place a stock order and feel equal parts excited and anxious. You've done the maths. You've picked the colours. You've crossed your fingers.

    And then the stock arrives… and it doesn't sell the way you hoped.

    In this episode, Salena breaks down why ordering stock on hope is one of the biggest reasons retailers end up with cash stuck on shelves, reactive marketing, and constant discounting. You'll learn why selling should never be the reward for ordering, how treating selling as the starting line changes cash flow, and why most retailers aren't bad buyers – they're just starting in the wrong place.

    This isn't about buying less or playing it safe. It's about flipping the order of operations so you stop guessing what will work and start making buying decisions based on proof, not belief.

    Inside the episode:

    • Why ordering stock first quietly creates cash flow pressure

    • The difference between customer interest and real demand

    • How slow-moving inventory leads to fear-based buying decisions

    • Why discounting trains customers to wait instead of buy

    • How selling before ordering reduces risk and pulls cash forward

    • Why selling is the filter – not the reward – for ordering stock

    Resource mentioned in this episode: https://salenaknight.com/toolkit

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    27 mins
  • Stop Training Customers to Forget You
    Feb 3 2026

    Emma thought she was "doing marketing." She posted. She emailed. She showed up when she could.
    And then everything went quiet.

    When she finally ran a promotion, nobody responded.

    In this episode, Salena Knight breaks down why inconsistent marketing doesn't just slow growth – it actively works against you. You'll learn the three invisible costs of inconsistency that most retailers never factor in, why your promotions fall flat after a quiet period, and how inconsistency trains customers to forget you exist.

    This isn't about posting more or working longer hours. It's about building a repeatable marketing system that keeps you visible, trusted, and top of mind – even when operations get busy.

    Inside the episode:

    • Why inconsistent marketing resets customer awareness back to zero

    • How silence quietly erodes trust with your audience

    • The "abandoned cart of attention" and why your message never sticks

    • Why three posts is never enough (even if it feels repetitive)

    • How to fix inconsistent marketing without adding 20 more hours to your week

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    10 mins
  • 3 Sneaky Ways Your Product Strategy Is Draining Your Cashflow
    Jan 27 2026

    Many store owners assume cashflow problems come from marketing or pricing. In reality, some of the biggest profit leaks are hiding inside your product strategy.

    In this episode, Salena unpacks three subtle but costly mistakes that drain cash even in businesses with strong sales and loyal customers. These issues compound quietly over time.

    You'll learn why premium customers do not buy premium in every category, how to calculate true landed cost properly, and where opportunity cost is silently eroding your profit. This episode is a must-listen as you reorder stock and plan for growth in 2026.

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    16 mins
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