Topics discussed in this episode:

1- Where to hear more about the Changing the Conversation series. [0:01:56]

2- My jagged journey background: the reluctant consultant. [0:02:36]

3- Common communication roadblocks in the workplace. [0:04:45]

4- Why the workplace is a microcosm of our society. [0:06:18]

5- Things to establish before going into a conversation in the workplace. [0:08:46]

6- Defining respect and how it can become a communications roadblock. [0:11:50]

7- Confusing intent with impact and how that can influence our conversations. [0:13:06]

8- Why making mistakes is okay, but doing better is best. [0:15:00]

9-  The importance of putting time into building a sufficient level of trust. [0:16:10]

10- Hard conversations: why we need them and how to have them more confidently. [0:19:10]

11- One thing you can do to start making progress in your workplace communication. [0:31:16]

Resources mentioned in this episode:

• Changing the Conversation Series [0:01:56]
• ‘Why So Many Organizations Stay White’ by Victory Ray [0:06:20]
   

Guest information:

• Sandra Neuman on LinkedIn
• Sandra Neuman on Instagram
  
  Sandra Neuman is a Human Resource professional with over 20 years of progressive human resources and leadership experience in the public and private sectors. She is skilled in generalist human resource functions with an emphasis on compensation, benefits, and payroll.
   

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