Forget policy binders and bureaucratic buzzwords, Zoe, Michelle and Karen are back with a grounded, challenging and surprisingly relatable take on governance.

They explore the tensions between high-level governance ideals and the reality of applying them down in the weeds.

What emerges is a refreshing discussion about how governance, when it's 'good', supports trust, capability, and clarity at every level of an organisation.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

Resources:

• Strengthening Care with Provider Governance | Thought Leadership
• Governance and Accountability in Aged Care | Guide
• Statement of Rights: Aged Care Governance | Guide
• A Rights-Based Framework in Aged Care Governance | Guide
• Responsible Person Duty in Aged Care Governance | Guide
• Integrating Clinical Governance | Training Requirement
• Partnerships in Healthcare Governance Planning | Training Requirements

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.

A trauma-informed approach is often seen as a specialist skill — but what if it was embedded into the everyday systems that shape how we give feedback, lead teams, and build trust?

In this special bonus episode, Zoe sits down with Dr. Karen-Ann Clarke — a veteran mental health nurse, educator, and academic — to explore how trauma impacts learning, behaviour, and relationships at work. From simple shifts in language to strategies for supporting underperformance, this is a practical and powerful conversation for anyone building capability in others.

Whether you’re designing training, mentoring staff, or shaping team culture — this episode offers new ways to lead with care, build resilience, and create high-trust environments.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

Resources:

• Provider Guide to Trauma-Informed Care | Guide
• Trauma-Informed Care in Aged Care | Ausmed Article
• Psychological Safety in the Workplace | Thought Leadership
• Leading with Empathy | Thought Leadership
• Psychological Risks and Hazards - A Legal Perspective | Guide
• Storytelling in Education - The Power of Supervision | Guide
• Phoenix Australia | Ausmed Partner
• Phoenix Australia - Trauma and Aged Care Training and Information | Ausmed Partner
• Adverse Childhood Experiences (ACEs) | CDC
• What is Complex Trauma? | Blue Knot Foundation

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.

Is your strategy being discussed regularly? or is it just gathering dust in a drawer?

Zoe, Michelle and Karen explore how strategy can support capability, guide decision-making, and bring people into alignment.

They talk about what it takes to make strategy visible, turning it into something people actually use — and how to keep it alive through everyday habits, team culture, and shared understanding.

Because when strategy works, it becomes part of how people think, speak, and work together.

Relevant Articles:

• A Guide to Workforce Strategy | Guide
• Recharge Week - A People and Culture Initiative | Thought Leadership
• The Real Cost of Poor Onboarding in Aged Care | Thought Leadership
• Words Really Matter | Thought Leadership
• How Do I Implement Adaptive Learning Strategies? | Guide
• How Can I Implement Self-Directed Learning Strategies? | Guide
• Creating a 'Learning Culture' in your Team | Guide
• Organisational Leadership in Healthcare: What is it? | Ausmed Article
• Workforce Planning in Aged Care | Ausmed Article

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.