Let's dive headfirst into the often dreaded but undeniably essential world of mandatory training in healthcare.

Zoe, Michelle, and Karen discuss whether mandatory training truly builds capability or if it's just a checkbox culture driven by regulation and fear of risk.

It's time to move beyond “death by e-learning” and think critically about why we do mandatory training, how it’s measured, and how we can make it meaningful—if not revolutionise it completely.

Contact the show at podcast@ausmed.com.au

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Resources:
Mandatory Training Best Practices | Webinar
Workforce Capability is Everyone's Business
Workforce Capability Starts in the Boardroom
Psychological Risks and Hazards - A Legal Perspective

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Welcome to the first episode of Capability Corner, the podcast where we explore building workforce capability in healthcare! Hosted by Zoe Youl, Dr. Karen Patterson and Michelle Wicky.

Discover the latest trends in healthcare education, the real meaning of triangulation during audits, and how building capability can transform workforce performance and patient care outcomes.

Whether you're in workforce development, education or clinical leadership, this episode offers insights, practical tips and a touch of fun.

Get in touch with the show at podcast@ausmed.com.au

You can watch the video version of this episode on the Ausmed Youtube channel.

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What does it take to navigate the complexities of scope of practice in Australia's healthcare system? Will Egan sits down with Kate Rowan-Robinson, Chair of the Nursing Regulation Faculty at the Australian College of Nursing, to find out.

Kate sheds light on how nurses are expanding their roles and responsibilities while understanding the critical balance between competence, confidence, and authority.

Tune in to learn how evolving frameworks are empowering Australia’s largest health workforce to navigate the ever-changing landscape of healthcare regulation.

Resources and links:

• The Nursing Regulation Faculty

Connect:

• Ausmed website
• Ausmed on Facebook
• Ausmed on LinkedIn
• Will Egan on LinkedIn

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Will is joined by Rebecca Rundle, Head of Learning at Ramsay Healthcare, as they dive into how Ramsay is transforming its learning culture from reactive to proactive!

Bec shares how the CARE Leadership Framework (Coach, Achieve, Relate, Evolve) is empowering leaders at every level to not just learn, but drive real behavioural change.

With over 280 leaders already through the program, Ramsay’s Leadership Academy is shaping a more engaged workforce, improving patient care, and fostering a culture of continuous growth.

Get insights into how leadership and learning go hand-in-hand in healthcare’s future!

Resources and links:

• Rebecca Rundle on LinkedIn
• Ramsay Leadership Academy

Connect:

• Ausmed website
• Ausmed on Facebook
• Ausmed on LinkedIn
• Will Egan on LinkedIn

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In this exciting episode of Outcomes, Will Egan chats with Dr. Jennifer Graebe, Senior Director of Nursing at the American Nurses Credentialing Center (ANCC), about the game-changing shift from time-based learning to an outcomes-based approach that’s transforming the way healthcare professionals grow.

Dr. Graebe dives into the evolution of nursing education in the USA, the rise of Outcomes-Based Continuing Education (OBCE) models, and how this fresh, forward-thinking model is making continuing professional development more impactful and hands-on—ultimately leading to better patient care.

Listen in now and discover how outcomes-based learning is the future of nursing education!

Resources and links:

• American Nurses Credentialing Center website
• Dr Jennifer Graebe on LinkedIn

Connect:

• Ausmed website
• Ausmed on Facebook
• Ausmed on LinkedIn
• Will Egan on LinkedIn

Follow Ausmed Socials: https://lnk.bio/ausmed

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In this episode of Outcomes, Will Egan speaks with LGBTQIA+ advocate Matthew Robert Parsons (they/them), co-author of the updated Rainbow Tick framework. Matthew discusses the importance of challenging the “default script” in healthcare — the outdated assumptions about gender, sexuality, and bodies that exclude LGBTQIA+ individuals from equitable care.

Matthew shares their journey from disability support to LGBTQIA+ advocacy, explaining how the Rainbow Tick accreditation helps organisations create inclusive, safe environments. They highlight the importance of language, representation, and breaking down barriers to access, ensuring that LGBTQIA+ people feel seen and supported.

Tune in to discover how changing the default script can transform healthcare systems, foster inclusivity, and improve outcomes for marginalised communities.

Resources and links:

• Rainbow Health Australia website
• Maropa website

Connect:

• Ausmed website
• Ausmed on Facebook
• Ausmed on LinkedIn
• Will Egan on LinkedIn

Follow Ausmed Socials: https://lnk.bio/ausmed

See omnystudio.com/listener for privacy information.

In this episode of Outcomes, Katie Farrell and Nicole Greig from the South Western Sydney Local Health District join the discussion to explore the challenges and innovations in maternity care within one of New South Wales’ most diverse and rapidly growing regions.

Katie and Nicole are working to help ensure that every expectant mother receives timely and effective care, regardless of their background or circumstances.

As leaders in healthcare, they share their insights on overcoming common barriers to providing inclusive, high-quality maternity care, including financial constraints and health literacy challenges.

They discuss the district’s ongoing efforts to enhance service delivery, including collaborations with community organisations and the integration of technology to reach underserved populations.

Resources and links:

• South Western Sydney Local Health District
• Kate Farrell on LinkedIn
• Complete Birth website (Nicole Greig)

Connect:

• Ausmed website
• Ausmed on Facebook
• Ausmed on LinkedIn
• Will Egan on LinkedIn

Follow Ausmed Socials: https://lnk.bio/ausmed

See omnystudio.com/listener for privacy information.

In this episode Outcomes, Will Egan is joined by Bernadette O'Connor, the former Director of Allied Health at the Royal Children's Hospital in Melbourne. Bernadette brings over four decades of experience in health care, sharing her journey from a speech pathologist to leading major healthcare initiatives. She discusses the Stepped Care Project, a transformative approach to paediatric diagnostic pathways that ensures consistent, accurate, and transparent care for children and their families.

Bernadette delves into the importance of early developmental interventions and the power of rethinking healthcare processes to serve patients better. Her insights provide a valuable template for other healthcare services looking to adopt consumer-centric practices. Tune in to hear practical examples, innovative strategies, and tips from Bernadette's extensive experience in paediatrics and allied health, showcasing how small changes can lead to significant improvements in healthcare outcomes.

Resources and links:

• The Royal Children's Hospital website
• Bernadette O'Connor on LinkedIn

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See omnystudio.com/listener for privacy information.