What a year it’s been.

In this final episode of the season, Zoe, Michelle, and Karen come together (in person for the very first time!) to reflect on the conversations, challenges, and learnings that shaped their year in capability.

It’s a relaxed, laughter-filled episode that looks back at what’s shifted across the healthcare landscape, how their own thinking has evolved, and what themes they’ll be taking into 2026.

Part reflection, part reset — and a chance to reconnect with what capability building is really all about.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

Resources:

• Subscribe to our weekly newsletter | Ausmed Toolbox
• See what's coming up on the calendar | Ausmed Events
• Hear what others have to say | Customer Stories
• Learn more about Ausmed Perform™ | Workforce Capability System

Thanks for listening! See you next year!

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.

Inclusion isn’t just about what you teach — it’s about what you’re willing to unlearn.

In this bonus episode, Zoe sits down with nurse educator and disability advocate Vanessa Cameron to unpack what inclusion really looks like in education.

Drawing on both lived experience and years of clinical teaching, Vanessa explores how thoughtful design, reflective practice, and unlearning outdated assumptions can help make learning safer and more equitable for everyone.

This is a practical and honest conversation about rethinking educational design — and the real work it takes to build psychologically safe, inclusive spaces where capability can truly grow.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

UPCOMING EVENTS: Building Workforce Capability with AI | Melbourne, VIC

Resources:

• Follow Vanessa Cameron | LinkedIn
• Vanessa Cameron Education & Consulting | Website
• Disruptor Diaries Podcast | Spotify
• Disruptor Diaries Podcast | Apple Podcasts
• Creating an Inclusive Healthcare Workplace | Guide
• Psychological Safety with Rasa Kabalia NP | Capability Corner
• Manager's Guide to Creating a 'Learning Culture' | Guide
• Inclusion Culture to Support Aged Care Workers | Training Requirements
• Inclusion Culture to Support Individuals | Training Requirements

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.

Performance reviews get a bad rap — and for good reason. They’re often rushed, compliance-driven, and disconnected from what really matters: people, capability, and growth.

In this episode, Zoe, Michelle, and Karen are joined by Emma Piercy, Learning Innovations Lead at Ausmed, to explore why performance management often falls short in healthcare — and how it can be redesigned to work better for everyone involved.

Together, they unpack the real reasons reviews get delayed or avoided, the damage that can do to culture and trust, and how a culture of reflection and feedback helps you move from reactive firefighting to proactive capability-building.

Emma also lifts the lid on Ausmed Perform™ — a new performance management tool built specifically for healthcare — and what early pilot results reveal about how it’s saving time, improving quality, and strengthening retention.

Whether you’re still stuck in spreadsheets or already rethinking your approach, this episode offers practical insights, a few rants, and a whole lot of heart.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

EVENT INFO: Building Workforce Capability with AI | Melbourne, VIC
Nov 20, 2025 — Location TBA — Early Registration Now Open

Resources:

• Learn more about Ausmed Perform™ | Workforce Capability System
• Performance Reviews in Healthcare | Emma's Toolbox Guide
• Demo of Ausmed Perform™ | Launch Webinar
• 10 Takeaways from the Gold Coast | AI Event Recap
• Generative Learning Experiences | Ausmed AI Features

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.

The future of learning isn’t static — it’s responsive, reflective, and built for capability.

In this follow-up to our first AI episode, Zoe, Michelle, and Ausmed CEO Will Egan explore the next phase of AI in learning: generative learning — and the governance frameworks that make it safe and useful in real-world healthcare settings.

From rubrics and role-based prompts to closed systems and guardrails, this episode takes a look into how generative AI can personalise learning, support performance, and finally help us bridge the gap between theory and practice.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

Resources:

• AI and Privacy | Guide
• AI Bias and Cultural Safety in Aged Care | Guide
• Using AI in Healthcare Education | Guide
• How AI and Machine Learning Is Impacting Nursing | Guide
• What does AI mean for healthcare in Australia? | Guide
• Why Reflection Matters | Guide
• Thinking Differently About Change (Pt. 1) | Thought Leadership
• Smart Strategies for Healthcare Education | Thought Leadership

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.

A gut feeling can tell you everything — especially when it comes to safety, trust, and team culture.

In this special bonus episode, Zoe sits down with Rasa Kabaila NP to explore what psychological safety really looks and feels like in practice.

From recognising the early signals of unsafe environments to understanding why values only matter once they are tested, this is an honest and grounded conversation about care, connection, and culture.

For anyone trying to hold onto good people and build something that lasts, this one’s for you.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

Resources:

• Rasa Kabalia | LinkedIn
• Psychological Safety in the Workplace | Thought Leadership
• Leading with Empathy | Thought Leadership
• How to Minimise Burnout | Thought Leadership
• Living Through Workforce Pressures | Thought Leadership
• Building a Resilient Workforce | Guide
• Provider Guide to Trauma-Informed Care | Guide
• Storytelling in Education | Guide
• Put Some Concrete in Your Breakfast | Book

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.

Worried about AI stealing your job? ...or are you ignoring it until it goes away? This aversion might be blocking you from pathways to real improvements in workforce capability.

Will Egan (CEO of Ausmed) joins Zoe, Michelle and Karen to outline the three phases of AI adoption: Risks, Opportunities and Governence.

Together, they breakdown the fears around accuracy, bias and job disruption, before shifting into the real, practical opportunities AI offers.

From productivity and augmentation (not replacement), to the reflective, Generative Learning Experiences being developed at Ausmed.

Separate the reality from the hype and start rethinking how Artificial Intelligence could actually strengthen your workforce.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

EVENT INFO: Building Workforce Capability with AI | Gold Coast, QLD
Sept 29, 2025 — evening prior to the Aging Australia National Conference.
*allocation exhausted → join the waitlist here

Resources:

• AI Bias and Cultural Safety in Aged Care | Guide
• Using AI in Healthcare Education | Guide
• How AI and Machine Learning Is Impacting Nursing | Guide
• What does AI mean for healthcare in Australia? | Guide
• Why Reflection Matters | Guide
• Thinking Differently About Change (Pt. 1) | Thought Leadership
• Smart Strategies for Healthcare Education | Thought Leadership

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.

Forget policy binders and bureaucratic buzzwords, Zoe, Michelle and Karen are back with a grounded, challenging and surprisingly relatable take on governance.

They explore the tensions between high-level governance ideals and the reality of applying them down in the weeds.

What emerges is a refreshing discussion about how governance, when it's 'good', supports trust, capability, and clarity at every level of an organisation.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

Resources:

• Strengthening Care with Provider Governance | Thought Leadership
• Governance and Accountability in Aged Care | Guide
• Statement of Rights: Aged Care Governance | Guide
• A Rights-Based Framework in Aged Care Governance | Guide
• Responsible Person Duty in Aged Care Governance | Guide
• Integrating Clinical Governance | Training Requirement
• Partnerships in Healthcare Governance Planning | Training Requirements

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.

A trauma-informed approach is often seen as a specialist skill — but what if it was embedded into the everyday systems that shape how we give feedback, lead teams, and build trust?

In this special bonus episode, Zoe sits down with Dr. Karen-Ann Clarke — a veteran mental health nurse, educator, and academic — to explore how trauma impacts learning, behaviour, and relationships at work. From simple shifts in language to strategies for supporting underperformance, this is a practical and powerful conversation for anyone building capability in others.

Whether you’re designing training, mentoring staff, or shaping team culture — this episode offers new ways to lead with care, build resilience, and create high-trust environments.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

Resources:

• Provider Guide to Trauma-Informed Care | Guide
• Trauma-Informed Care in Aged Care | Ausmed Article
• Psychological Safety in the Workplace | Thought Leadership
• Leading with Empathy | Thought Leadership
• Psychological Risks and Hazards - A Legal Perspective | Guide
• Storytelling in Education - The Power of Supervision | Guide
• Phoenix Australia | Ausmed Partner
• Phoenix Australia - Trauma and Aged Care Training and Information | Ausmed Partner
• Adverse Childhood Experiences (ACEs) | CDC
• What is Complex Trauma? | Blue Knot Foundation

Learn More About Ausmed: https://lnk.bio/ausmed/organisations

See omnystudio.com/listener for privacy information.