• "I'm sorry, that price is for new customers only"
    Oct 19 2025

    "I'm sorry, that price is for new customers only"

    A guaranteed way to get my blood BOILING... 😡

    In this snippet from my forthcoming book Retention First, I share the story of a completely fictional broadband company, called "Emerging Media", who decide to tax the loyalty of their best customers, and give the best offers to those people who've never spent a penny with them...

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    7 mins
  • My "favourite" 1-star reviews...
    Oct 12 2025

    Some of my "favourite" 1-star reviews:

    "smug look at how awesome the author is"

    "no help for small business owners unless they're already millionaires"

    "my god you have to wade through an awful lot of pointless rambling to get there"

    My books have attracted more than 2,000 five-star reviews.. yet it's the handful of negative ones that stick with me...

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    6 mins
  • Miracle Morning? 5am Club?
    Oct 5 2025

    Here's what happened when I tried to get up at 5am and follow Hal Elrod's "miracle" morning routine:

    It'd take a miracle for me to follow it again!

    THE morning routine doesn't matter.

    What matters is that you HAVE a morning routine - one that's 💯 designed for YOU...

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    5 mins
  • "It's ALL about time happiness..."
    Oct 2 2025

    Time happiness is about enjoying your work and life. It's essential to be proud of what you do, and understanding what makes you tick is crucial for happiness.

    In this episode of the Ambitious Lifestyle Business podcast, One Percenter Neil Symonds introduces us to "Time Happiness" - the guiding principle that Neil uses to run his business - and TRULY enjoy his life.

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    40 mins
  • "Don't work, Don't Earn"?
    Sep 28 2025

    A few weeks back, I had my left knee sliced open, and was signed off work for two weeks.

    Upon being handed my sick note, I laughed out loud.

    Because I run my own business.

    "If I don't work, I don't earn"

    Only that's not strictly true...

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    5 mins
  • The danger of thinking TOO small...
    Sep 21 2025

    Not long after I started my first business, I was interviewed by my local newspaper. It makes me cringe to read it today:

    I genuinely don't recognise the person I was back then.

    I was thinking WAY too small.

    And 24 years later, I'm lamenting how much that has cost me.

    Especially TWO crucial mistakes I made - that I see others making today...

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    7 mins
  • Vision Boards: Woo-Woo or Science Backed?
    Sep 14 2025

    Do you use vision boards?

    Are they "woo-woo", or a scientifically-proven way to make achieving your ambitious lifestyle business goals more likely?

    I'm VERY much in the second camp.

    Here's why...

    (btw, the One Percent Club doors are open right now for our September intake. Click here for more info)

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    8 mins
  • What's the One Percent Club, and why should you care?
    Sep 7 2025

    What's the One Percent Club, and why should you care?

    I explain everything (including our "no dickheads" policy) in this week's podcast..

    (btw, The One Percent Club doors are open RIGHT NOW >> https://bigidea.co.uk/one-percent-club/)

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    5 mins