Do you need everyone on board to lead change efforts? In this week's episode, you'll learn more about:

• The Bell Curve of Change and how it relates to change management
• Creating an equation for change management
• What you do need need to lead change
• 3 Key takeaways to lead change

In this episode we'll explore how treating employees like customers can enhance employee experience and engagement. We'll explore:

• the six stages of the client experience
• treating employees like customers by actively listening to their needs and feedback to improve employee retention
• how you're creating value for your employees and investing in your employee's experiences and their growth

 When the laws around your organization shifts, like policies and the laws that are written are changing, cultural norms in the country are being reshaped, how do you decide who you are and who you stand for? What does it mean to support our employees and how do we do that?

In this episode, you'll find out more information about:

• Kenji Yoshino's framework for assessing what kind of workplace culture you want to have
• Key considerations for determining who you want to be for your people and what you want to be known for
• Exploring how your organization will decide when to take action versus when to remain neutral