S3 E7: Treating Employees as Customers to Improve Employee Experience and Engagement
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S3 E7: Treating Employees as Customers to Improve Employee Experience and Engagement
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About this listen
In this episode we'll explore how treating employees like customers can enhance employee experience and engagement. We'll explore:
- the six stages of the client experience
- treating employees like customers by actively listening to their needs and feedback to improve employee retention
- how you're creating value for your employees and investing in your employee's experiences and their growth
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.