• #47: Incident Manager vs. Incident Command vs. Emergency Manager- What's The Differences?

  • Feb 19 2024
  • Length: 15 mins
  • Podcast
#47: Incident Manager vs. Incident Command vs. Emergency Manager- What's The Differences? cover art

#47: Incident Manager vs. Incident Command vs. Emergency Manager- What's The Differences?

  • Summary

  • Episode Breakdown:

    1. Introduction to Incident Management

    2. EAP vs. ERP: Decoding the Basics
    Explore the fundamental differences between Emergency Action Plans (EAP) and Emergency Response Plans (ERP) to establish a solid foundation for understanding incident management.

    3. Navigating Industry-Specific EAPs (2:20 - 3:45):
    Address the confusion surrounding industry-specific EAPs, like the refrigeration side's version, and examine how they tailor responses to unique challenges such as chemical leaks.

    4. The Crucial Role of Training
    Delve into the significance of training in incident management, emphasizing the necessity of preparing Instant Managers for a variety of scenarios.

    5. Audience Considerations and Stress Management
    Highlight the importance of assessing the audience's background and stress-handling capabilities when designing incident management training, drawing parallels with real-life managerial scenarios.

    6. Beyond Basic First Aid: Managing the Scene
    Explore the role of Instant Managers in managing scenes beyond basic first aid and CPR, addressing the complexities of decision-making, liability, and the distinction between managing and performing physical tasks.

    7. Realistic Training Scenarios
    Examine the necessity of realistic training scenarios, bridging the gap between theoretical knowledge and hands-on experience to ensure effective incident response.

    8. Selecting and Training Managers
    Discuss the criteria for selecting individuals for incident management training, emphasizing the need for comprehensive training regardless of prior experience.

    9. Incident Command and Liability
    Unpack the language of OSHA Code concerning incident command, highlighting the liabilities associated with managing hazardous material scenes and the need for specialized training.

    10. Training Duration and Feasibility
    Address the practicalities of training duration, emphasizing the importance of realistic scheduling that accommodates managerial responsibilities.

    11. What Incident Management Training is NOT
    Clarify misconceptions by outlining what incident management training is not, including dispelling the notion of a three-day intensive training for all managers.

    12. Site-Specific Training Challenges
    Explore the challenges of providing site-specific training and why generic online courses may not suffice in preparing managers for real-world incidents.

    13. Advancing Beyond Awareness Level
    Emphasize the need for advanced training beyond awareness level, especially when dealing with scenarios that require instant managerial decisions.

    14. Target Audience and Good Samaritan Distinctions
    Specify the target audience for incident management training, highlighting the distinctions between workplace training and Good Samaritan acts.

    15. Physiological Responses and Practice
    Explore the physiological responses during crisis situations and stress the importance of practicing responses to ensure managers can act effectively in high-pressure situations.

    Key Topics Discussed:
    Incident Management
    Emergency Action Plan (EAP)
    Emergency Response Plan (ERP)
    Instant Manager (IM)
    Incident Command (IC)
    Emergency Manager (EM)
    OSHA Code
    Hazardous Material
    Training Strategies
    Realistic Training Scenarios
    Liability in Incident Management
    Site-Specific Training
    Awareness Level Training
    Target Audience for Training
    Good Samaritan Distinctions
    Physiological Responses in Crisis
    Stress Management in Emergency Situations
    Workplace Safety
    Managerial Responsibilities
    Hands-on Training
    Workplace Liability
    EMT (Emergency Medical Technician)
    CPR (Cardiopulmonary Resuscitation)
    Risk Assessment
    First Aid
    Workplace Training

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