In this episode, xLM's ContinuousSM (Service Management) offering is discussed.

Host: Nagesh Nama, CEO, xLM Guests: Chaitanya Vaidya

• In this episode, Nagesh Nama and Chaitanya Vaidya discuss the key features of ContinuousSM (Service Management). They provide micro demos of various functionalities, including Audit Trail, Portal, Workflow Designer, Asset Management, Reports, Change Management, and Automation.
• They highlight the ease of use and customization options available in ContinuousSM, as well as its integration with Power BI and AI capabilities.

Takeaways

1. Continuous SM is a feature-rich platform for service management.
2. The platform offers functionalities like Audit Trail, Portal, Workflow Designer, Asset Management, Reports, Change Management, and Automation.
3. ContinuousSM allows for customization and integration with external applications.
4. Power BI integration enables the creation of comprehensive dashboards and reports.
5. AI capabilities assist in automating processes and creating rules.

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ContinuousSM is built-on Atlassian products and marketplace apps. xLM, LLC incorportes best practices, automation and configuration settings to make it GxP / 21 Part 11 compliant. xLM LLC delivers ContinuousSM as a continuously validated app to its customers.