Conflict Resolution School

No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.

When we are baffled by the insanity of the “other side”—in our politics, at work, or at home—it’s because we aren’t seeing how the conflict itself has taken over. That’s what “high conflict” does. It’s the invisible hand of our time. And it’s different from the useful...

Over the past 12 years, the authors have been developing and practicing tips for managing high-conflict clients in mediation, which is now a fully developed new method called "New Ways for Mediation". Mediating High Conflict Disputes gives all of the little tips that any mediator can use, as well as the step-by-step structure of the New Ways for Mediation method for those who want to have better control of the process in high-conflict cases - or any cases.  

Every parent will have to discipline a child at some stage. No matter how well behaved they are, they all have a moment when behavior lapses and falls below what is expected. In years gone by, it was the custom to use physical force to chastise children, but this has been shown to be ineffective and now parents look for other ways to deal with problems.

Pourquoi se quereller avec les enfants quand il est possible de faire autrement ? Basé sur de récentes prises de conscience en psychologie, ce livre présente des façons innovatrices de résoudre les problèmes qu'on rencontre dans toute relation parent-enfant. Il met de l'avant une approche lucide, sensible et respectueuse, qui entraîne moins de stress et plus de gratification pour les parents comme pour les enfants. On y trouve des techniques à la fois concrètes, pratiques et surtout efficaces. Ça fonctionne, les résultats sont là!

A Harvard MBA shares her revolutionary program for using marketing tactics to find a husband after age 35. This is “Marriage 911”! For many single women over the age of 35, the rules for finding the right mate have changed. There are fewer eligible men and fewer opportunities to meet them...

In this hilarious installment of a #1 New York Times bestselling series, Rafe is finally getting a taste of the cool life—but his problems are red-hot! Rafe Khatchadorian has never been cool. But all that changes when he becomes the guitarist in an awesome rock band and wrangles a part-time...