Conflict Intelligence

Brought to you by Penguin. From the former director of GCHQ, learn the methodology used by the British intelligence agencies to reach judgements, establish the right level of confidence and act decisively. Intelligence officers discern the truth. They gather information - often contradictory or...

Workaholic Detective Aiden Carlisle isn't looking for love - and certainly not at the law-enforcement seminar she reluctantly agreed to attend. But the first lecturer is not at all what she expected. Psychologist Dawn Kinsley has just found her place in life. After a failed relationship with a police officer, she has sworn never to get involved with another cop again, but she feels a connection to Aiden from the very first moment. Can Aiden keep herself from crossing the line when a brutal crime threatens to keep them apart before they've even gotten together?  

Turn relationship anxiety and workplace stress into grounded emotional intelligence during high-stakes conflict. Whether you are navigating a tense family argument or a difficult discussion with your partner, this practical audio guide delivers real-time tools to keep you calm. Stop defaulting...

The Inner Child Recovery Work with Radical Self Compassion has everything you need to recognize the painful effects of childhood trauma so you can gain emotional intelligence and go from conflict to resolution much easier. Join Don Barlow where he shares with you the proven techniques and exercises to help you understand your unresolved trauma and how to finally break free from it.

In this fifth installment of the highly-acclaimed and best-selling Joe Dillard series, Dillard is hired to represent the parents of a child who has gone missing. As the clock ticks, Dillard desperately tries to find the little girl, but the return of his wife's dreaded disease and the stunning appearance of his father combine to push Dillard to his emotional limit.

Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams. Who is the most complicated person you work with? You probably don’t have to think very hard to answer...

Over 1 million sold in the series! Now updated to address screen time, cyberbullying, and social media. From the authors of the bestselling Parenting with Love and Logic, this teen-specific resource empowers parents to raise responsible tweens, teens, and young adults without anger, nagging, or...

One of AudioFile’s Best Audiobooks of 2019! Named “The Book of the Year” by Lee Child in The Guardian From “master of the genre” (The Washington Post) and author of Leaving Berlin, a heart-pounding and intelligent espionage novel about a Nazi war criminal who was supposed to be dead...

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

Course objectives: Define and discuss the six essential aspects of empathy—a scientifically validated human function that can be cultivated in order to improve our relationships and quality of life Discuss an empathic guide to emotions including the three basic levels of emotions, the...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the...

In The Emotional Intelligence Skills Workbook, psychologists Matthew McKay and Stephanie Catella draw from emotion efficacy therapy (EET) and acceptance and commitment therapy (ACT) to offer a wealth of practical skills you can use to navigate difficult conversations effectively while maintaining your relationships. You'll learn what emotional intelligence (EI) is, and why strengthening it can help you overcome conflict with others.

Whether you're starting a new relationship, finding your way back from headaches and heartaches, or just want to deepen your connection, this book will help equip and empower you. Take the first step in transforming your relationship. Here you'll find helpful and empowering tips that will help you cultivate a stronger connection with your partner. With strategies for understanding yourself and taking responsibility for how you show up, these valuable lessons will lead to an even better bond between you and your partner.

Break Free from the Pain of Your Past and Reclaim Your Emotional Well-Being Were you raised by parents who couldn’t meet your emotional needs? Do you find yourself struggling with self-doubt, setting boundaries, or forming healthy relationships? You’re not alone—and it’s never too late to heal. In Raised by Emotionally Immature Parents: How to Heal from Neglect, Learn to Set Boundaries, and Boost Emotional Intelligence, you’ll discover the tools and strategies to break free from the lasting impact of childhood neglect and emotional immaturity.

The New York Times bestselling author debunks the myths of what makes great leaders and effective teams, revealing the simple habits that help leaders unlock team intelligence. Ever wonder why some of our most effective leaders aren’t known for the skills we’ve been told are essential for...

Master emotional intelligence and conflict resolution to stay calm when tense conversations trigger your stress. Whether you are navigating workplace friction or romantic arguments, this practical audio guide replaces abstract psychology with actionable communication skills. Learn to regulate...

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

Alastair Stone has some rare free time, so he agrees to help Jason with a case of a missing college student with a wealthy father who's desperate to bring her home safely. As often happens when Stone is involved, though, the girl's disappearance soon proves to be only the tip of a much larger and more dangerous iceberg, ultimately leading them to a malevolent megachurch with a lot more than salvation on its agenda.

The Emotional Intelligence Advantage is your guide to understanding and harnessing the power of emotional intelligence (EQ) to transform every aspect of your life. Whether you’re navigating workplace challenges, building stronger personal relationships, or striving for self-awareness, this book offers practical strategies and actionable insights to help you thrive.

Transform workplace stress and personal conflict into calm clarity with actionable emotional intelligence skills. Whether you are navigating a tense office environment or dreading a heated family gathering, these quick, grounding techniques provide an immediate psychological reset. Stop letting...