Care Management Business

Go from being a good practitioner to being an extraordinary leader of healthcare professionals.

Mintzberg begins in part one by confronting myths about health care, including that we have a system of health care, health care institutions can be fixed with more heroic leadership, the health care system can be fixed by more administrative engineering, and more.

Better Outcomes: A Guide for Humanizing Healthcare outlines the eight changes that organizations and clinicians need to commit to in order to return to the focus of healthcare to where it should be: the patient.

Is your healthcare organization spending too much time on strategy—with too little to show for it? If you read (or listen to) nothing else on strategy, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones for healthcare professionals to help you catalyze your organization's strategy development and execution.

This audiobook is a reference guide for healthcare executives and technology providers involved in the ongoing digital transformation of the healthcare sector. The audiobook focuses specifically on the challenges and opportunities for health systems in their journey toward a digital future. It draws from proprietary research and public information, along with interviews with over 150 executives in leading health systems such as Cleveland Clinic, Partners, Mayo, Kaiser, and Intermountain as well as numerous technology and retail providers.

Human-Centered Leadership in Healthcare is a new leadership model based on the theory of complex systems. It addresses the requirement for healthcare organizations to develop environments that produce market leading outcomes which demonstrate value for patients. Since healthcare is a human-centric industry, it requires care for the leaders, the staff, and the patients. This model embraces the leader's focus on self-care and mindfulness while simultaneously focusing outward on others.

“Leading Healthcare Transformation: Doctors, Nurses, and Managers at the Helm” is an exhaustive analysis of the modern dynamics in the healthcare sector, with a particular emphasis on middle management leadership. It provides a deep dive into the roles, responsibilities, and leadership abilities required by different professionals, including doctors, nurses, and managers.

When you care enough to champion others, the workplace becomes happily infectious and the organization benefits in more ways than one.

101 Proven Ways to Increase Efficiency and Make More Money in Lawn Care from best-selling author Paul Jamison is the completion of a trilogy that began with Cut That Grass and Make That Cash. In Paul’s wildly successful and helpful first book, he shared his personal journey from being broke, busted, and disgusted to eventually running a successful lawn care and landscape company. Inside this book are 101 actionable specifics, the X’s and O’s, to use a football analogy, on how to properly do the work and run your company.

Learn to harness an unconventional tool for leadership success. As the president and chief executive officer of Kindred Healthcare LLC, Ben Breier has witnessed massive disruptions to the healthcare industry. Gaining an early understanding of how to survive disruptions on the baseball field proved to be invaluable when he entered this challenging field. Using techniques honed over the course of his leadership career, Ben has been able to not only survive disruptions but thrive using intentional disruption as a business strategy.

If you have ever worked in a leadership position in healthcare and have found yourself frustrated by the 'difficult behaviour' of a member of your team, then this book is for you. Whether you are a nurse, a doctor, an AHP or a non-clinical manager, leading in healthcare presents unique challenges that are not found anywhere else. From seemingly bizarre HR policies to Trade Union disputes, managers can feel that they have their hands tied behind their backs when trying to deal with under-performance.

Healthcare is a big business and is only continuing to grow. Because of this, technology must adapt and transform to meet the needs of the public. Failed healthcare IT projects are nothing new. However, they surely are something that can be learned from. In every failure is a lesson that can be used for a future project - a lesson that can help to save, or better, someone else's life.

Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that.

Terry Cook, an experienced leader, teacher, and life coach, shares a practical leadership game plan for anyone who leads a company, home, team, service organization, or some other type of group. Proven effective in a vast array of leadership contexts around the world, Lead, Develop, Care is the go-to framework every leader needs and can put to use right away. It's straightforward and simple, but powerful in its impact.

Bob DeKoch and Phil Clampitt draw on their years of innovative practice and research to describe how leading with care enriches people and transforms organizations in our challenging times.

Finding Your Leadership Soul is a series of reflections, framed around letters Carlos writes to three young men whom he had the opportunity to teach and mentor. All three of these young men - Josue, Angel and Shawn - have passed; too young and too common for young men of color these days. Thus, Carlos' letters take the form of lessons he wishes he could have shared, impacts he wishes he could have made.

Dr. Zeev Neuwirth wrote Reframing Healthcare for leaders and organizations interested in understanding what the disrupters in healthcare are doing and, more to the point, for those who want to be the disrupters rather than the disrupted. This audiobook is a step-by-step guide for leadership teams that are intent on improving healthcare at an accelerated pace. It’s written for healthcare organizations that wish to thrive in a customer-centric, community-oriented, value-based healthcare system.

Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.

In an age marked by rapid technological advancements, regulatory reforms, and unrelenting demands for innovation, frontline healthcare teams find themselves at the epicenter of a whirlwind of change. The task of adapting to new protocols, engaging with informed patients, implementing electronic health records, and striving for ever-improving quality is not merely a professional challenge but a profound societal endeavor.

Andy Lazris, MD, is a practicing primary care physician who experiences the effects of Medicare policy on a daily basis. As a result, he believes that the way we care for our elderly has taken a wrong turn and that Medicare is complicit in creating the very problems it seeks to solve. Aging is not a disease to be cured; it is a life stage to be lived. Lazris argues that aggressive treatments cannot change that fact but only get in the way and decrease quality of life.