Showing results by narrator "Amas Tenumah" in All Categories
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Hold
- The Suffering Economy of Customer Service, And the Revolt That's Long Overdue
- By: Amas Tenumah
- Narrated by: Amas Tenumah
- Length: 5 hrs and 22 mins
- Unabridged
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Let me talk to a human!" We’ve all shouted it. Whispered it. Thought it while rage-pressing zero. In Hold: The Suffering Economy of Customer Service, Amas Tenumah delivers a searing indictment of how modern service was designed—not to help you, but to wear you down. This isn't a how-to. It's a how-dare-you. Tenumah draws from years inside the belly of the corporate beast, where service is measured in KPIs, customers are problems to be deflected, and automation is the holy grail—so long as it keeps complaints quiet and costs lower.
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Hold
- The Suffering Economy of Customer Service, And the Revolt That's Long Overdue
- Narrated by: Amas Tenumah
- Length: 5 hrs and 22 mins
- Release date: 04-05-2026
- Language: English
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