Showing results by author "Jessica Wren" in All Categories

Are you living up to your potential clients (AND your current clients) expectations? Are you providing excellent customer service?Let's face it, we are a part of a luxury industry and we are in the business of customer reactions! How your customers react to their service, will ultimately make or break your client retention.Sound like a lot?Don't you worry! I am here to guide you through the ups and downs of everyday salon life and teach you how to have better customer service.

Ceanna is forced to bury her best friend after a sudden illness. Now she's guardian to her best friend's daughter, and Ceanna wonders if she can raise Jalisa and deal with the newly discovered betrayal by Tonya and her husband, Jaceyon. Fighting for a divorce while carrying Jaceyon's twin daughters, Ceanna tries to mask her emotions and deal with her situation. Avantae knows that loving his stepbrother's wife is wrong, but he can't deny his feelings for Ceanna. He is determined to be a better man for Ceanna. Things are finally looking up for him, until Zaria comes back to settle a score.