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The Salon Life Podcast

The Salon Life Podcast

By: Jessica Wren
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About this listen

Are you living up to your potential clients (AND your current clients) expectations? Are you providing excellent customer service?Let's face it, we are a part of a luxury industry and we are in the business of customer reactions! How your customers react to their service, will ultimately make or break your client retention.Sound like a lot?Don't you worry! I am here to guide you through the ups and downs of everyday salon life and teach you how to have better customer service.

© 2024 The Salon Life Podcast Career Success Economics Leadership Management & Leadership
Episodes
  • Season2 Episode 3 | Things your clients Hate

    Season2 Episode 3 | Things your clients Hate
    Nov 29 2024

    In today's episode, I wanted to chat with you about some things you might be doing that is causing you to lose current and potential clients.

    You have to remember that in our industry, the vibe check has to be on point. You and your vibe, and the way you treat your paying customers, also needs to be in check.

    I am going through some tips that could help you or maybe make you realize you might be acting a fool in front of your customers.

    Don't forget to leave a review! It helps me reach more listeners.

    My Website:
    https://www.jessicawrenhairstylist.com/


    Free Resources:
    https://www.jessicawrenhairstylist.com/free-resources


    Check out my salon :
    https://www.juniperhairlounge.com/
    @JuniperHairLounge

    Check out my insta!
    @Jessica_Wren_
    Show More Show Less
    32 mins
  • Season 2 Episode 2 | Hairstylist or Therapist?

    Season 2 Episode 2 | Hairstylist or Therapist?
    Nov 22 2024

    As hairstylists, we get to hang out with our clients for, usually a couple hours at a time. Our clients come armed with all the stories. How do we navigate this?

    I know it can be fun but I also know it's hard for us beauty industry pros to have to absorb so much emotional baggage in a single day.

    I have had some crazy emotional days myself at the salon in the past few months. I know it is because I haven't taken the time to have an emotional release myself.

    This episode I wanted to chat with you about how we can protect ourselves emotionally and some tips on how to do that.

    Don't forget to leave a review! It helps me reach more listeners.

    My Website:
    https://www.jessicawrenhairstylist.com/


    Free Resources:
    https://www.jessicawrenhairstylist.com/free-resources


    Check out my salon :
    https://www.juniperhairlounge.com/
    @JuniperHairLounge

    Check out my insta!
    @Jessica_Wren_
    Show More Show Less
    14 mins
  • Season 2 Episode 1 | Burn it all down

    Season 2 Episode 1 | Burn it all down
    Nov 15 2024

    I cannot believe Season 2 is here!

    Today I'm talking about how I have been overwhelmed and not even wanting to own a salon anymore. It's been a hard year for me this last year. I will be sharing some tips on how to handle frustrating times.

    Don't forget to leave a review! It helps me reach more listeners.

    My Website:
    https://www.jessicawrenhairstylist.com/


    Free Resources:
    https://www.jessicawrenhairstylist.com/free-resources


    Check out my salon :
    https://www.juniperhairlounge.com/
    @JuniperHairLounge

    Check out my insta!
    @Jessica_Wren_
    Show More Show Less
    20 mins

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