Showing results by narrator "A. R. Thorne" in All Categories

A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.

Casidhe followed her conscience. It cost her everything, and Herrick will punish her for deceiving him. After a disastrous mission to the Caucasus Mountains, Daegan is out of mercy for any enemy but discovers important information about his past from an unlikely source. He’s running out of days to locate the second grimoire volume on his own and enters a hostile Tribunal where Loki threatens all the Belador lives if Sen is not found in one day. Reese is given a chance to save everyone, including Quinn, from a demon invasion if she’s willing to do the unthinkable.

In TÅμr Medb’s library, Casidhe discovers she doesn’t know Daegan at all. While Daegan battles to survive a satyr attack, a preternatural being offers him a chance to live, but at a price only a dying man would take. Reese is blindsided by the one person she thought she could depend upon at her worst moment. Atlanta is overrun by demons being created by an unknown supernatural with a hidden agenda, and Daegan’s time to save three Beladors facing execution by a VIPER Tribunal runs out.

Leadership is all about others - inspiring them to believe, then enabling that belief to become reality. That's the essence of Leadership U: it starts with U but it's not about U. Those timeless words are timelier than ever today, as leaders look to accelerate through the crisis curve. As author Gary Burnison observes, "There will likely be more change in the next two years than we have seen in the last 20." Now, in Leadership U, Burnison lays out a framework - his Six Degrees of Leadership - to show leaders how to create change.

You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person. You may not have realized that these individuals not only take their tolls on our emotional psyches, but also the financial outcomes of their organizations. Through this book's many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve it with respect and clarity. Dr. Kusy presents concrete practices that will restore civility and respect into your organization.

The United States is becoming a nation of rich and poor, with few families in the middle. In this book, MIT economist Peter Temin offers an illuminating way to look at the vanishing middle class. Temin argues that American history and politics, particularly slavery and its aftermath, play an important part in the widening gap between rich and poor. Temin employs a well-known, simple model of a dual economy to examine the dynamics of the rich/poor divide in America.

As a former chief human resources officer, head of Global HR Research and Analytics at a Fortune 100, and thought leader on this subject, Salvatore Falletta has witnessed first-hand the emergence of "creepy analytics" as a hot-button issue. In this one-of-a-kind guide, Falletta delivers a proven step-by-step process for establishing HR analytics capabilities that serve employees and organizations alike.

Author David Deamer addresses questions that are the cutting edge of research on the origin of life. In Assembling Life, he provides an overview of conditions on the early Earth four billion years ago and explains why freshwater hot springs are a plausible alternative to salty seawater as a site where life can begin.

Faced with losing the only grimoire volume Daegan has or turning his back on Casidhe, he makes a surprising choice. Time is literally running out of an hourglass for Casidhe to prove her value to Queen Maeve or face never leaving TÅμr Medb, but to hand the crazy queen a grimoire volume would destroy humans and nonhumans. Reese finds a place to stay away from those she cares for in Atlanta while hunting the origin of demons flooding the city, but she’s not as adept at hiding as she thinks.

Casidhe discovers she doesn’t know Daegan at all. While Daegan battles to survive a satyr attack, a preternatural being offers him a chance to live, but at a price only a dying man would take. Reese is blindsided by the one person she thought she could depend upon at her worst moment. Atlanta is overrun by demons being created by an unknown supernatural with a hidden agenda, and Daegan’s time to save three Beladors facing execution by a VIPER Tribunal runs out.

Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesn't come from the top - it comes from your employees on the frontlines who interact with customers and have the ability to see and respond to the shifting landscape before anyone else.

Having spent her life as a captive, Siofra escapes when her power surfaces to save her from an attack, which exposes her as a nonhuman. All she wants to do is find her brother who is also being hunted, then vanish to live free from shifters. That plan would have worked if a golden-eyed jaguar shifter hadn’t stepped between her and a dangerous jackal, throwing a major kink in her escape when she falls for the sexy protector.

Around 250,000 people have had their genomes sequenced, and scientists expect that number to rise to one billion by 2025. Professor Steven J. Heine argues that the first thing we will do on receiving our DNA test results is to misinterpret them completely. Despite breathless (often lightly researched) media coverage about newly discovered "cancer" or "divorce" or "IQ" genes, the prospect of a DNA test forecasting how your life is going to turn out is vanishingly small.

Five brilliant stories from one of the greatest American writers of the 20th century! This audiobook includes the following stories: Head and Shoulders, Bernice Bobs Her Hair, Dalyrimple Goes Wrong, The Curious Case of Benjamin Button, and The Diamond as Big as the Ritz - narrated by Bronson Pinchot and Stephen R. Thorne!

While investigating a report of unusual supernatural activity, Belador Alterant Evalle Kincaid suspects a threat stalking her. She unwittingly races into a trap and faces the impossible - she must fight her dragon king to the death, and win, or condemn everyone she loves to die. As a Skinwalker and unmatched preternatural tracker, Storm regrets his patience in waiting to permanently bond with his mate Evalle when she vanishes and even he can't follow her trail.

Buddhism asserts that we each have the potential to free ourselves from the prison of our problems. As practiced for more than 2,600 years, the process involves working with, rather than against, our depression, anxiety, and compulsions. We do this by recognizing the habitual ways our minds perceive and react - the way they mislead. The lively exercises and inspiring real-world examples Cayton provides can help you transform intractable problems and neutralize suffering by cultivating a radically liberating self-understanding.

Daegan is given an unconscionable task to execute before he’ll be told how to find the last grimoire volume. Casidhe jumps at learning the truth of her bloodline, only to discover a deadly surprise. While running solo, Reese angers the Imortik master who sends two possessed Beladors to drag her to him. Human military lock on Evalle and her Belador team racing to stop preternatural threats. With one last hope of surviving, Cathbad goes all-in and encounters a battle he never planned for. The Imortik master escalates his plans sooner than anyone expected.

Daegan and Casidhe are tested at every turn by angry immortals when they appear uninvited in a place with no exits. An expected change of events devastates Daegan’s hope of gaining the second grimoire volume and shatters Casidhe’s trust. Faced with becoming a monster, Adrianna gambles with the ancient Witchlock power capable of cataclysmic results and becomes collateral damage. Possessed by an Imortik, Reese runs to keep Quinn safe and finds a way to save others even though she can’t save herself.

Casidhe followed her conscience. It cost her everything and she now faces Herrick’s wrath for deceiving him. After a disastrous trip to the Caucasus Mountains, Daegan has no mercy for another enemy, then discovers important information about his past from an unlikely source. He’s running out of days, and now the Tribunal is making Beladors pay until he finds Sen. Reese has to choose between saving millions, including Quinn, from a demon invasion and giving up her baby. Adrianna sees an opening to escape, but nothing is ever as it appears when dealing with monsters.

Tess Janver and Cole Cavanaugh fell deeply in love in college. Then, he disappeared without a word. She feared the worst, or thought she did. After seven years, he returns as a beefed-up version of his former self. That's not the only thing different. As someone working in a preternatural criminal investigation unit and the daughter of a senator determined to rid the world of dangerous shifters, Tess is caught between performing her duty to humans by protecting the only family she has left and risking her heart to a man who, once, destroyed it.