Showing titles in Communication & Social Skills

Managing up helps you build the sort of relationships that foster more communication, collaboration, cooperation, and understanding between people at different levels of power, with a variety of perspectives and skills. Managing Up is your personal manual for building this vital skill so you can begin building your best future. Real-world strategies give you a set of actionable steps, supplemented by expert advice from a top leadership consultant that helps you get on track to advancement.

Have you ever felt like your message isn’t landing, your voice isn’t being heard, or your words aren’t creating the impact you want? In The Seven Frequencies of Communication, world-renowned speaker and bestselling author Erwin Raphael McManus unveils a groundbreaking framework to help you master the art of connection and unlock the potential of your words. Every conversation has the power to ignite possibility—or extinguish it.

For more than 25 years, small-talk expert Don Gabor has helped thousands of people communicate with wit, confidence, and enthusiasm with his best seller How to Start a Conversation and Make Friends. This newly revised and updated edition combines classic techniques in the art of conversation with necessary skills for communicating in the 21st century.

John and Paul were more than friends, collaborators or rivals in the sense we normally understand those terms. They were both exceptionally intense young men who had the fabric of their world ruptured at a young age. There have been millions of words written about The Beatles, but this is the first book to focus on what lay at the heart of this phenomenon: the alchemy of two young men. Ian Leslie explores this volatile, madly creative quasi-marriage and misunderstood story. The result is a wildly enjoyable biography, told through the songs, which will make us see and hear John and Paul afresh.

Learn to connect, create rapport, develop trust, and build deep relationships. How to go from stranger to cherished friend in record time. How to Listen with Intention is ultimately an audiobook about relationships. Increase your emotional intelligence and people analyzing skills. Understand people two levels beneath their actual words. If you want to improve the quality of your relationships, understand conflict resolution, hear people’s deepest desires, and jump into people’s inner circles, this is the audiobook for you.

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.

Explanation - conveying meaning - is an art. And the BBC presenter and journalist Ros Atkins, creator of the viral 'Ros Atkins on...' explainer videos, is something of a master of the form. In this book, Ros shares the secrets he has learned from years of working in high-pressure newsrooms, identifying the ten elements of a good explanation and the seven steps you need to take to express yourself as persuasively and accurately as possible.

Emotional Intelligence is the ability to perceive and interpret the reality of life; respond accordingly with the various well-governed emotions; and measure, manage and use those reasonable emotions for communication, leadership, social development, and more. In Essentials of Emotional Intelligence, Dr. John Demartini puts into perspective how your perceptions affect your reality and why Emotional Intelligence is so important in the achievement of your goals and dreams.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

Cats rank among the world's top negotiators. They get humans to do what they want, when they want. So if you could learn to persuade a cat to do what you wanted, then any human - colleague, friend, boss, partner, or even your most cantankerous relative - would bow to your magic. This audiobook teaches you all the tricks you need to get along with even the most stubborn adversary.

From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication. These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness.

You want to make better decisions. You want to be right more of the time professionally and personally. However, being more right consistently is a hard problem because the world is such a complex, evolving place. How do you navigate this complexity? Mental models are decision-making tools that guide our perception of the world and our behaviour in it. They help us understand life, make decisions and solve problems. The best models help us make intelligent investments, develop groundbreaking technologies and even travel to outer space.

We spend so much of our lives talking to each other, but how much are we simply running on automatic - relying on old habits and hoping for the best? Are we able to truly hear others and speak our mind in a clear and kind way, without needing to get defensive or go on the attack? In this groundbreaking synthesis of mindfulness, somatics, and nonviolent communication, Oren Jay Sofer offers simple yet powerful practices to develop healthy, effective, and satisfying ways of communicating.

Up to 40% of people consider themselves shy. You might say you're introverted or awkward, or that you're fine around friends but just can't speak up in a meeting or at a party. Maybe you're usually confident but have recently moved or started a new job, only to feel isolated and unsure. If you get nervous in social situations - meeting your partner's friends, public speaking, standing awkwardly in the elevator with your boss - you've probably been told, "Just be yourself!" But that's easier said than done - especially if you're prone to social anxiety.

Instantly discover what's really going on around you!Know the truth before you ever hear a word! Approximately 80% of communication is expressed nonverbally. When you know how to unlock the secrets of people's nonverbal cues, you'll always have the upper hand in any situation.

What makes “cults” so intriguing and frightening? What makes them powerful? The reason why so many of us binge Manson documentaries by the dozen and fall down rabbit holes researching suburban moms gone QAnon is because we’re looking for a satisfying explanation for what causes people to join - and more importantly, stay in - extreme groups. We secretly want to know: could it happen to me? Amanda Montell’s argument is that, on some level, it already has.

Whether you are looking to position yourself as an industry expert, extend your sphere of influence, or gain the support and backing of vital constituencies, The 7 Principles of Public Speaking will give you the tools you need to achieve your goal.

Penguin presents the audiobook edition of Thank You for Arguing, written and read by Jay Heinrichs - your ultimate guide to the art of winning arguments, in a brand-new edition. Everyone is always trying to persuade us of something: politicians, advertising, the media and most definitely our families. Thank You for Arguing is your master class in the art of persuasion, taught by professors ranging from Bart Simpson to Winston Churchill.

Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.

The first book specifically for daughters suffering from the emotional abuse of selfish, self-involved mothers, Will I Ever Be Good Enough? provides the expert assistance you need in order to overcome this debilitating history and reclaim your life for yourself.