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Effective Communication Skills
- Narrated by: Dalton Kehoe
- Length: 11 hrs and 53 mins
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Publisher's Summary
From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication.
These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness - especially by overcoming the psychological and biological hard-wiring that too often gets in the way.
Professor Kehoe offers a trove of practical techniques for successful communication, from everyday interactions in the home or workplace to managing your reactions and speaking effectively in conflict- and tension-laden situations.
You'll learn how early cultural learning and deeply learned patterns of reaction in our unconscious mind enhance or undermine your ability to communicate effectively; how your sense of self develops in everyday talk during your childhood; the specific styles of talking you use in most situations; and the basic techniques of perhaps the most important and neglected aspect of human conversation, the art of active listening.
When you consider the complexities of conversation, it's a wonder that things ever work out as well as they do. But with the knowledge, strategies, and skills offered by this course, that hard-to-find effectiveness will be only a conversation away.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
What listeners say about Effective Communication Skills
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Overall
- Luke
- 05-05-2017
seriously eye opening
great lessons, completely changes your perspective of things, situations, and people. definitely worth a few listens
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5 people found this helpful
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- Andrew Dawkins
- 09-08-2016
Good, so good
Was looking for an interesting, practical communication reference. This series of lectures combines scientific research with interesting anecdotal references and practical techniques for effective communication. I've just finished it and am about to go through it again. A real eye opener.
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1 person found this helpful
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- Fiona Smallwood
- 24-11-2018
What you want when you are looking to learn
A couple of reasons I purchased this book. Firstly, the length was appealing to listen to on the commute to a from work. It aligned with a lecture per trip. The fact that you are listening to lectures felt like it was more engaging. Less perfect in the narrative in that it was not the perfect 'narrator' voice, and that format made the content more real. Considering the topic of the book, it aligned really well with the subject matter. The second was that I like the idea that the book was a live recording of a University lecture (or set of lectures) and found this appealing. I think the idea that it was less about profit and more about content was comforting. For me, it conveyed a sense of authority.
There were a lot of references to studies done on the topic, so it was easy to validate the information. It is not a self help style of book, but more, real information presented in a way to educate and enable you to make your own conclusions. Since listening to this book I feel more confident in communication. Not just my own but understanding the greater scope of communication and enabling me to understand other people better.
I will be listening to it again shortly to allow the concepts to be ingrained further.
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3 people found this helpful
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- Ben
- 07-08-2019
Took My Marriage Away From Disaster
Particularly chapters 14 - 17.
Perfectly useful for workplace environment as well.
Speaker is clearly a subject matter expert and clear enthusiastic about his topic.
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1 person found this helpful
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- Anonymous User
- 17-10-2018
Eye opening!
I learned more about what communication is and how to use it effectively. This was a very good series of lectures and the accompanying pdf was good to have on hand.
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1 person found this helpful
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- jaise
- 08-03-2018
wish I had read this years ago
fantastic audio book.I will.Listen to.this many times as there is so much that is relevant to life. Maybe understanding this content would save many many relationships.
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- Brendon
- 20-01-2016
content is explained & delivered exceptionally
an excellent set of lectures with lots of practical advice to keep practicing , highly recommend
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- Mark
- 28-11-2021
A book with great potential
Whilst I'm sure it has some amazing content, the delivery was difficult to follow.
I wonder if an American would be able to listen with ease.
But, as an Australian it it was difficult to follow with the manner in which it was read.
I feel I gave up before I even started.
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- hayden conmee
- 11-07-2018
Covers a broad subject very well
The lectures covered a broad range of topics. First the foundations of communication were laid and the lectures culminated in applications to various real world situations.
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- Howard Tampling
- 23-10-2017
Do yourself a favour, get what you want.
I have learnt much from these insightful lectures about communication. It is my belief that the Great Courses series is one of the best resources available to me for private education. I now feel that I am better prepared to navigate the world around me as an effective communicator. Fully recommended.
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