Showing titles in Policy & Administration

In medical charts, the term "N.A.D." (No Apparent Distress) is used for patients who appear stable. The phrase also aptly describes America's medical system when it comes to treating the underprivileged. Medical students learn on the bodies of the poor - and the poor suffer from their mistakes. Rachel Pearson confronted these harsh realities when she started medical school in Galveston, Texas.

Well-heeled American corporations have long had a financial stake in undermining scientific consensus and manufacturing uncertainty. In The Triumph of Doubt, former Obama and Clinton official David Michaels details how corrupt science becomes public policy - and where it's happening today.

Here, for the first time, is a collection of short speeches by the charismatic doctor and social activist Paul Farmer. One of the most passionate and influential voices for global health equity and social justice, Farmer encourages young people to tackle the greatest challenges of our times. Engaging, often humorous, and always inspiring, these speeches bring to light the brilliance and force of Farmer's vision in a single, accessible volume.

The Emerging Healthcare Leader: A Field Guide is an essential resource for those in the early stages of becoming a healthcare leader. Packed with tactics, tips, and illuminating straightforward examples, this book is an indispensable guide to building your career in healthcare leadership.

Patients at Risk: The Rise of the Nurse Practitioner and Physician Assistant in Healthcare exposes a vast conspiracy of political maneuvering and corporate greed that has led to the replacement of qualified medical professionals by lesser trained practitioners. As corporations seek to save money and government agencies aim to increase constituent access, minimum qualifications for the guardians of our nation’s healthcare continue to decline - with deadly consequences.

In most fields the consequences are limited, but in healthcare they can be fatal. Every week in England, there are 150 avoidable deaths. Most tragedies are treated as 'inevitable' when in fact they could be prevented simply and cheaply if we were better at learning from mistakes. By committing to a profession where the consequences of a mistake can be life or death, people in healthcare are braver than most of us.

Patients enter the medical system with faith that they will receive the best care possible, so when things go wrong, it's a profound and painful breach. Medical science has made enormous strides in decreasing mortality and suffering, but there's no doubt that treatment can also cause harm, a significant portion of which is preventable. In When We Do Harm, practicing physician and acclaimed author Danielle Ofri places the issues of medical error and patient safety front and center in our national healthcare conversation.

The Inner Consultation, Second Edition sets out the author’s thoughts on how consulting skills, and methods of teaching them, have evolved in the 17 years since the book’s first publication. It also develops the theme of "curiosity" as the key requirement for patient-centered consulting and provides a practical consultation model with five checkpoints to work to, advice for developing skills, and suggestions for doctors to ensure they know the cues in the consultation that require their full attention.

The author of the highly acclaimed Overdiagnosed describes seven widespread assumptions that encourage excessive, often ineffective, and sometimes harmful medical care. You might think the biggest problem in medical care is that it costs too much. Or that health insurance is too expensive, too uneven, too complicated - and gives you too many forms to fill out. But the central problem is that too much medical care has too little value.

Press Ganey's chief nursing officer Christina Dempsey has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM.

Is your healthcare organization spending too much time on strategy—with too little to show for it? If you read (or listen to) nothing else on strategy, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones for healthcare professionals to help you catalyze your organization's strategy development and execution.

The leader's guide to building a service powerhouse using the approach that made Mayo Clinic the number one health-care system in America.

The psychiatric emergency room, a fast-paced combat zone with pressure to match, thrusts its medical providers into the outland of human experience where they must respond rapidly and decisively in spite of uncertainty and, very often, danger. In this lively first-person narrative, Paul R. Linde takes listeners behind the scenes at an urban psychiatric emergency room, with all its chaos and pathos, where we witness mental health professionals doing their best to alleviate suffering.

Scott Abrahamson compiled case histories from 45 years in practice, malpractice company newsletters, and colleague stories. Copying the sarcastic wit of Mark Twain, he presents these cases as a warning to doctors in a bracing style.

In Denying to the Grave, Sara Gorman and Jack Gorman explore the psychology of health science denial. Using several examples as case studies, they propose six key principles that may lead people to reject "accepted" health-related wisdom. This fully updated new edition reviews the most recent research on health science denial, offering a new chapter on how the contemporary "assault on science" waged by certain political administrations has eroded public trust in national health and science agencies.

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

The incendiary untold story of Ireland’s response to the most significant public health emergency of the past century, woven from a wealth of original research and dozens of interviews with ministers, politicians, public health experts, essential workers and ordinary people on whom the crisis exacted a personal toll.

Fifty-three percent of CPHQ candidates fail the exam. Here’s what successful test-takers do differently. While mastering all the essential concepts and topics can certainly improve your chances of earning your certification, passing the CPHQ has less to do with what you know or even how you apply what you know...and more to do with your overall approach to taking the exam itself.

Kate never expected to become a home care worker. But when she left her senior role in the NHS, burnt-out and disheartened, she thought caring for people in their own homes would be a simpler job. But despite being determined not to become too involved with her 'customers', she soon found herself developing firm friendships, forging deep connections and bearing witness to the extraordinary drama to be found in ordinary lives. With energy, compassion and clarity her memoir gives an astonishing insight into this unsung profession, and into the hidden lives of the housebound and infirm.

Dr. Caleb Slater has a revolutionarily new approach to treating patients. With a slightly different view of the human body, he has been able to achieve groundbreaking results for a wide variety of symptoms, including pain, nausea, dizziness, abdominal discomfort, headaches, and breathing difficulties to name a few. If you have found the current treatments lacking and only managing your symptoms rather than providing a cure, then this book is for you.