Showing titles in Policy & Administration

Like the first book, The Covid Murders is a fictional and captivating medical detective story, this time exploring a mysterious death in a hospital in suburban Nashville, Tennessee. But like the first, it also connects this entertaining tale simply and understandably to the very real problems of American health care policy. It explains what has gone wrong with our system historically and now, including the great impact of our recent national experience with the Covid pandemic.

The Coming Healthcare Revolution identifies and describes five top-down macro forces and five bottom-up market forces that have sufficient strength to transform the US healthcare industry from the outside-in. The powerful macro forces are demographic determinants, funding fatigue, chronic pandemics, technological imperatives, and pro-consumer/market reforms.

The Warranty Revolution: How Offering Procedure Warranties Can Transform Your Practice is a game-changing guide for dental practice owners looking to increase patient satisfaction, boost revenue, and reduce financial risk. Drawing on insights from the automotive industry, Max Zanan reveals how offering dental procedure warranties can attract more patients, improve treatment acceptance, and build long-term wealth for your practice.

Mastering Healthcare Excellence offers a comprehensive guide for healthcare leaders aiming to achieve unparalleled results. Through practical insights and strategic frameworks, this book empowers executives to align their teams, priorities, and processes effectively. Discover proven strategies to navigate complex challenges, drive innovation, and lead with excellence in today's dynamic healthcare landscape.

Over the past two decades, medical and therapeutic approaches to transgender patients have changed radically, from treating a supposed pathology to offering gender-affirming care. Based on ethnographic fieldwork in New York City and Buenos Aires, Care without Pathology moves across the Americas to show how trans- health activists have taken on the project of depathologization.

Most consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their service experiences with hotels, resorts, and restaurants. So, what would their experiences be like if healthcare providers served them the same way hospitality providers do? Given that both industries share many common service touchpoints, one wonders whether healthcare service providers could adopt principles of hospitality to enhance the patient experience. The insights shared in this book reveal the answer: yes!

Every organization, whether in healthcare or beyond, relies on key referral sources or centers of influence to grow and thrive. How can you ensure these vital connections are actively driving potential customers or clients your way? Systematic referral source marketing is your untapped advantage.

Life sciences companies deliver the most innovative, life changing products in the world. Period. And yet, when it comes to delivering impactful experiences built around patients and healthcare professionals that leverage omnichannel capabilities to commercialize these therapies, our industry struggles to transform (to put it diplomatically). Why? It's because we never took the time to properly educate ourselves on the basic building blocks of omnichannel capabilities and advanced concepts on customer-driven experiences that address stakeholder needs.

In a world where the practice of medicine is constantly evolving, Physician Reborn offers a lifeline to healthcare professionals seeking clarity, resilience, and fulfillment in their careers. Through a compelling narrative and practical insights, this book serves as a guiding light through the complexities of modern healthcare.

Seeds of Hope is an eye-opening memoir of self-discovery and entrepreneurship against a backdrop of the war on drugs, and a story of the transformative power of medical cannabis and its potential to revolutionize the healthcare industry. Written by Dr. Oludare Odumosu, MPH, PhD, the youngest and first black CEO of a publicly traded global medical cannabis biopharmaceutical company, this book takes listeners through his personal journey from “just say no” to becoming one of the leading voices in the global cannabinoid space today.

Part biography and part clear-eyed examination of a healthcare system in crisis, Hospital, Heal Thyself tells the story of enigmatic healthcare visionary Eugene Litvak, whose research and strategies have already been implemented at many top twelve-ranked hospitals to save hundreds of millions of dollars and countless thousands of patient lives. While US healthcare costs continue to skyrocket, Litvak's program described in this book offers tested, effective methods to trim those costs while simultaneously improving patient outcomes.

"10 Points in Public Health" is a comprehensive audiobook designed to empower public health professionals, policymakers, and students with essential insights and strategies for effective health advocacy and intervention.

Mistakes can be fatal—this reality is all too familiar in the healthcare industry. Do you want better clinical outcomes, fewer errors, increased productivity, and highly reliable patient care? High Reliability Healthcare offers some actionable tips from the safest and most reliable industry ever: the nuclear navy. For over seventy-five years, the nuclear navy has operated highly enriched nuclear reactors with sailors in their twenties at the helm and has never experienced an accident.