Showing titles in Conflict Resolution & Mediation

Konflikte meistern mit Fingerspitzengefühl. Hören Sie, wie Sie auch schwierige Kunden in der Apotheke erfolgreich beraten können! Typische Konfliktsituationen und Fallstricke in der Apotheke werden analysiert und Verbesserungen aufgezeigt: Mit drei Grundregeln kritische Situationen erfolgreich meistern, Konfliktpotenziale frühzeitig erkennen und vermeiden. Sicher und kompetent: Ob am Telefon oder im HV Diskussionen mit schwierigen Kunden? Für Sie ab jetzt kein Problem mehr!

Die besten Strategien bei Konflikten. Ob im Meeting, im gemeinsamen Büro oder in der Kantine - im Berufsleben muss man auch mit schwierigen Zeitgenossen zurechtkommen. Dieses Hörbuch zeigt Ihnen, wie Sie Konflikte erkennen und souverän agieren, Grenzen setzen oder auch Abstand gewinnen. Es gibt viel mehr Möglichkeiten, als Sie denken. Die TaschenGuides von Haufe - kompaktes Wissen für Beruf, Studium und Weiterbildung.

Lars-Johan Åge zeigt, wie man in nur fünf Schritten Konflikte löst und erfolgreich verhandelt - beruflich wie privat. Und am Ende sind auch noch alle glücklich! Verhandele nur, wenn du gut drauf bist! Iss die Banane für den optimalen Blutzuckerspiegel. Mach dir vorher klar, was du willst! Du bist nicht du, wenn du dich aufregst. Versteh dein Gegenüber! Nicht akustisch, sondern empathisch, meide Heuchelei. Wähl deine Worte weise! Führ das Gespräch konstruktiv und feilsch nicht: Kompromisse sind doof. Hab einen Plan B. Für den Notfall, wenn du gerade echt nicht weiter kommst.

Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority culture organizations. He unpacks how historical forces shape contemporary realities and what both minority and majority cultures need to know in order to work together fruitfully.

This guide will enable anyone interested in business success to achieve peak performance by learning how to work more effectively with others.

Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose.

As a manager, you tend to walk a tightrope with executives on one side and employees on the other. But while managing personalities, team dynamics, and company culture aren't your only responsibilities, they are vital to the well-being of any company. To help you boost productivity and find the right management style for you, the staff of Entrepreneur helps you tap into the expertise of over 20 contributors and learn how to: delegate the right jobs to the right people; decentralize management and boost employee productivity; promote accountability; and much more.

The news media is replete with stories of corporate scandal, corruption, and misdeeds. The need for effective crisis management and corporate governance strategies has never been greater. Broken Business explains why corporate scandals happen, what to do when scandals arise in your company, and how to prevent their future occurrence.

A high-performing company culture can translate into happy employees, a productive and engaging work environment, and fluid communications. To help you define and create a culture that works in today's competitive world, Entrepreneur's community of small-business owners and entrepreneurs share their battle-tested strategies, hard-won advice, and secrets behind what works and what doesn't.

Using Business Not Battle as a guide, you can engage with your board and effectively support the organization’s mission. You can ignite impact for the entire group. Gain awareness, learn to ask questions, and become the advocate your non-profit needs.

In a time when divisiveness and disinformation dominate our conversations, Eric J. Miller offers a refreshing path forward—one rooted in time-honored, spiritually-centered practices. In Allied We Can Find Common Ground, Miller draws on principles of self-awareness, compassion, and mindfulness, showing how higher-level leaders can use these ancient values to forge connections in today's fractured world.

Effective leaders keep the team focused and motivated, even in adverse situations. They accomplish this by being visible, approachable, and consistently communicating with team members about ongoing issues and developments. Leaders should encourage openness, allowing team members to express their concerns and frustrations safely and constructively.

Even the most talented and well-meaning leaders have blind-spots. Gaps in their awareness impact teamwork, create conflict, lead to a loss of talent. Find, Fix, Fill Your Leadership Gap will enlighten any leader to their gaps, provide strategies for repairing past damage, and teach skills that secure a healthy and successful future for the leader, their teams, and their company. You want a successful team……but challenges come at every turn. Could you lead differently, better?

Do you ever find yourself stumbling over your words in crucial meetings, wishing you could communicate with the confidence and clarity of a true leader? Imagine walking into every interaction knowing what to say, commanding attention effortlessly. Introducing Communicate Like a Leader, a groundbreaking guide by expert Alex M. Thorn. This comprehensive book provides a roadmap for mastering workplace communication. Through real-life examples, practical tips, and actionable strategies, you'll navigate complex professional interactions with ease and impact.

Whether you’re studying enterprise, you’re a new face in the business world, or you’ve been playing the game for a while and you want to brush up on your legal knowledge, knowing how to protect a business from lawsuits and class actions is going to keep you on the right side of the line, protecting both your reputation and your budget.

Konflikte sind unvermeidlich und können plötzlich wie ein Sturm über uns hereinbrechen. Oft entstehen sie aus dem Nichts, entladen sich unerwartet und hinterlassen tiefgreifende Spuren. Aufgebrachte Gemüter, verletzte Gefühle und unausgesprochene Spannungen schaffen eine Atmosphäre, die schnell eskalieren kann.

In times of accelerated change and disruption, peoples’ lagging ability to adapt opens Pandora’s Box for destructive conflict, burnout, and division. In this Black Belt Edition of Spiral Impact: The Power to Get It Done with Grace, Karen Valencic shares how to bring forth your True Power and master the art of conflict to help you foster collaboration, innovation, and civility, greatly impacting your individual sense of freedom and engagement in your life.

Unlock the secrets to powerful communication with "How to Communicate Like a Therapist" by Kevin Berger. In this comprehensive guide, you’ll discover the proven techniques that therapists use to navigate complex conversations, build trust, and foster meaningful connections.

Viele Führungskräfte betrachten regelmäßige Mitarbeitergespräche als reine Zeitverschwendung. Dabei sind Mitarbeitergespräche eine große Chance, um ein Team zu motivieren, Feedback zu geben und Konflikte beizulegen. Doch nicht alle Führungskräfte wissen, was sie in Mitarbeitergesprächen sagen können, um besonders positiv auf die Mitarbeiter einzuwirken. Die schnellen 55 Führungstipps für Mitarbeitergespräche von Deutschlands Top Führungskräfte-Trainer Wladislaw Jachtchenko sind praxistaugliche Anleitungen für souveräne und effiziente Gespräche mit deinen Mitarbeitern.

Discover the ultimate guide to mastering life's challenges with "The Art of Problem Solving: Master Proven Strategies for Effective Decision Making, Critical Thinking, and Creative Solutions." Whether you're tackling complex problems in the boardroom, classroom, or at home, this book is your secret weapon. Perfect for both adults and kids, it transforms daunting problems into opportunities for growth and success.