Showing titles in Conflict Resolution & Mediation

In this audiobook, we will discuss the research on generational differences and consider how we might use the knowledge to create more effective communication strategies. At the core of this approach is a humanistic respect for the dignity and worth of each human in your company. This is the companion book to the Online course Bridging the Generational Divide: Millennials and Boomers. It contains transcripts of the course for easy home reference. Individuals and groups can benefit from this course.

Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you’ll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.

Follow along as Dr. Liker explains the Lean Leadership Development Model (LLDM) and how it aligns with the accepted principles of operational excellence. The teaching objectives for this section are to review the Lean Leadership Development Model; discuss the self-development learning cycles in more detail; and point out the triggers that tell you when you are ready for Hoshin Kanri.

This is the companion book to the online course Why Conflict Models Don’t Work When the Problem Is Bullying. In this audiobook, author Jennifer Hancock discusses the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively. Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. Applying a conflict resolution model to a bullying or harassment situation makes the problem worse.

Follow along as Dr. Liker explains the Lean Leadership Development Model (LLDM) and how it aligns with the accepted principles of operational excellence. Learn about the behaviors required to sustain it long term, and understand how leadership must walk the talk of "True North".

This audiobook teaches how to use behavioral conditioning techniques to extinguish unwanted behaviors such as bullying or harassment in the workplace. This program will discuss the science of behavioral conditioning so you can better understand the harassment dynamic and why retaliation occurs so that you can understand what has to happen to make it stop.

In Work with Me, author Gini Graham Scott presents her proven conflict resolution model — first outlined in her popular book Resolving Conflict and later in Disagreements, Disputes and All-Out War. Here she applies this model to the workplace, guiding readers on how tomanage emotions and use logic and intuition to resolve common problems on the job.

Want employees that go the extra mile? Love them or hate them, employee engagement surveys are here to stay. As manager, you're expected to digest the data and come up with a plan for improving the numbers. But it's not just busy work. Raising engagement scores matters because engagement matters. An enthusiastic workforce translates into higher productivity and profitability with less turnover and absenteeism. Fully committed workers will give their all every day - and it's your job to make that happen.

Face it - we are a nation of complainers. We complain when our team loses, when the TV program's dull, when the weather turns on us. We grumble about bad politicians and stupid laws and shoes that pinch. The average American complains an average of 20 times a day! You need to know how to complain effectively, to make your voice heard. A smart consumer will save money, time, and aggravation.

Capacitación 101, es lo “mejor de lo mejor” de Maxwell sobre el tema. Los temas que incluye son: ¿Por qué necesito capacitar a otros? ¿Cuáles son las características de alguien que tiene el potencial para llegar a ser un líder? ¿Cómo puedo invertir en el equipo a largo plazo?...

Negotiation is the middle ground between capitulation and stonewalling, a back and forth between two parties trying to reach agreement. If a price or other term is nonnegotiable, there is no give and take, just "take it or leave it". You may think you are negotiating, but if the other side isn't playing, you aren't either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1. They give ground too easily, and 2. They get nothing in return.

In this audiobook, I will teach you how best to harness your subconscious mind, so that you can achieve anything that you want to achieve in life. As long as you are willing to give these exercises the attention that they deserve, you will find that you start gaining more and more control over your own reality. With these simple exercises, you will learn how to reprogram your subconscious mind and make it work toward achieving your ultimate the goals.

Lernen Sie mit den Macken anderer umzugehen! Natürlich will man es vermeiden, mit komplizierten Menschen in Kontakt zu kommen. Aber häufig ist es unumgänglich. Dann ist es wichtig, die richtige Strategie im Umgang mit schwierigen Personen zu kennen. In diesem Hörbuch zeigen wir Ihnen, wie Sie die Macken anderer am besten ertragen oder sie ignorieren können. Zudem erhalten Sie wertvolle Tipps, wie sich gewisse Verhaltensweisen bei schwierigen Menschen sogar ändern lassen! So können Sie gelassener durchs Leben gehen!

In this audiobook Yossi Sheffi shows why modern vulnerabilities call for innovative processes and tools for creating and embedding corporate resilience and risk management. Sheffi offers fascinating case studies that illustrate how companies have prepared for, coped with, and come out stronger following disruption - from the actions of Intel after the 2011 Japanese tsunami to the disruption in the "money supply chain" caused by the 2008 financial crisis.

"We need to talk." Those four little words have the power to strike fear into the heart of the most experienced business person. Well, not anymore. This practical, step-by-step guide will help you break the silence and open the lines of communication in a new, healthy, productive, and profitable way. It's packed with tested tools proven in real-life scenarios and designed to navigate a full range of difficult business conversations.

Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results.

Most of us fear and dread conflict at home or at work. But conflict can be your ally, not your enemy. Conflict doesn't have to tear your family or organization apart.

Working with a horrible boss can certainly be a challenge. Throughout this book, I will try my best to help you identify and comprehend the reason behind your complicated relationship with your boss. I will then show you ways to manage the situation with your boss.

Talent wins games, but teamwork wins championships. Let John C. Maxwell teach you how teamwork is the heart of great achievement in the game of business. Teamwork is a vital part of success in sports, pop culture, and every other industry--including business. In this essential guidebook, New...

Was man tun kann, wenn andere Menschen Schwierigkeiten und Konflikte verursachen. Wie man sich coacht, wenn man selbst das Problem hat. Und wie man als unbeteiligter Dritter anderen helfen kann, Konflikte konstruktiv und ergebnisorientiert zu lösen.