Showing titles in Mentoring & Coaching

Great leaders know that investing in their people boosts results and increases retention. We are mildly obsessed with relationships, organizational culture, learning and development, connection, trust, and team performance. We design and deliver interactive keynotes, team-building retreats, programs, and workshops that have real impact.

Transform into the leader you want to become by helping others to maximize their potential in this new era. No matter what your organization looks like, Balanced Accountability offers a proven framework for getting these results.

Where are you in your life right now? Are you living every day at your highest level? Are you living an abundant life? Wherever you are in your life, this book will give you the roadmap to live your life at the highest levels of existence. Every day, every hour of our lives, we have to make decisions. We have to decide if we are going to live a life of abundance or if we are going to settle for less. In this book, you will learn the formula for living a life of abundance.

Over the years, I've learned to work from a coffee shop out of necessity and my love for coffee. What has happened is something magical and profitable! Clients feel comfortable having meetings, signing agreements, and discussing their business. It is a familiar, professional, safe, creative place to work! A place to come for community. Really, we're on Common Grounds.

Our leadership development programs teach necessary skills, yet we often train individuals who do not have the character to lead, which is a weakness because a leader with skills but no character can be dangerous. But a leader with character but no skills is useless. In this book, author, consultant, and entrepreneur Tim Clark shows how anyone can develop both character and competence.

Based on the authors' extensive experience working with international board-level teams, Challenging Coaching suggests that for too long coaches have shied away from adopting a more challenging stance in their work - a stance that can provoke greater performance and unlock deeper potential in business leaders and their teams. In particular, the authors offer a new coaching approach, FACTS, to help coaches develop this challenging stance.

A practical, entertaining handbook for people who never expected to be bosses. Plenty of managers never asked, expected, or trained to be put in charge of other people. But when it happens, these accidental bosses often find that learning to manage is like learning to swim by being dropped into the deep end of the pool. Hank Gilman knows what that's like. As a top editor for Fortune, Newsweek, and the Boston Globe, he has helped nurture some outstanding talent.

According to studies, we all work for the same thing--and it's not just money. It's meaning. Through our work, we seek a sense of purpose, contribution, connection, value, and hope. Digging down to the meaning of work taps our resilience in hard times and our passion in good times. That's the simple but profound premise behind this groundbreaking book by renowned management expert Dave Ulrich and psychologist Wendy Ulrich.

Do you really need another audiobook on customer service? There are hundreds you could choose from, and you've probably listened to at least a dozen. Why should you take advice from a deli with a funny name in Ann Arbor, Michigan?

Personal Productivity Secrets gives you everything you need to know to be organized, in control, and to get things done. Understand how your brain absorbs, organizes, and filters the daily deluge of information, and learn to trick your brain into being more productive. Appreciate the difference between "time management" and "attention management" and create workflow processes that help you defend your attention.

The performance review is an important part of your job as a manager or coach. But it is only a part. In order to develop team members effectively, you have to be proactive on a daily basis. This means having conversations - and not just about the weather or the game last night. Create ongoing conversations throughout the year. Conversations for Creating Star Performers is a vital tool for keeping team members motivated, engaged, and moving ahead every day - not just the days before an annual review.

Drawing on the latest research in social psychology, Dr Connson Chou Locke will look at why we are prone to miscommunicate and how to overcome these barriers. This practical guide, based on her hugely popular Guardian Masterclass, will help you hone your personal style and enhance your presence and influence with ease.

Teams Unleashed provides a systematic approach for coaching teams to sustainable high performance in organisations. The book describes the essential competencies and specific skills for coaching teams and provides exercises and activities for implementing them. Listeners will find a research-based model and method with a carefully documented track record reinforced with practical tools to create an effective, collaborative team culture, transform team performance and reliably deliver results.

A best seller since 1990 and fully updated in 2010, Professional Writing Skills: A Write It Well Guide provides a step-by-step process for planning business letters, memos, e-mail, and other business documents. Learn how to position your message from the reader's point of view, write persuasively, include the right information, and organize the information logically. Expanded sections on language, punctuation, and grammar offer busy professionals the tools they need to get their message across clearly, concisely, and professionally.

Do you have an idea for a book, course, or coaching program but don’t know if anyone will buy it? Don’t build a massive offer just to hope your ideal customers will come. Validate your ideal customers and product demands first—BEFORE spending months creating content. Inside “Validate Your Offer: A 28-Day Profit Blueprint to Sell Before You Create and Turn Ideas into Income as a Writer, Coach or Speaker” you’ll get a simple 4-part framework to validate any offer type in just 28 days.

Leadership is hard and can be overwhelming. We get triggered, hijacked and derailed under pressure. We overreact. We say something we regret. Sometimes we don’t say what we should. We struggle to recover. We feel perplexed by the emotional and relational complexities of leadership. We wonder whether we’re doing the right things in the right way.

Many people know the benefit of finding a sponsor - someone who goes beyond traditional mentorship to partner with a junior-level employee to help build their skills, advocate for them when opportunities arise, and open doors. But few realize that being a sponsor is just as important to career growth as finding one. Combining powerful new data and rich examples drawn from in-depth interviews with leaders from companies such as Unilever, Aetna, Blizzard Entertainment, and EY, The Sponsor Effect provides a seven-step playbook for how you can become a successful sponsor.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

In a world where change is the only constant, leadership demands courage and clarity. Every organization faces pivotal moments that can either blur their vision or strengthen their resolve. Through insightful storytelling, engaging illustrations, and practical exercises, Bolsinger helps you cut through the noise to hone in on what truly matters—your mission. The Mission Always Wins isn't just about theory; it's packed with real-life case studies and actionable advice, so you can foster alignment and purpose within your team.

In Leading Winning Teams, veteran Major League Baseball coach and internationally recognized speaker Trent Clark delivers an inspirational and exciting new discussion of how to build and lead a winning organization. You'll dive deep into insightful lessons on leadership, teamwork, motivation, strategy, and more as you explore how to overcome the challenges and adversity that lie on the road to ultimate victory and success.