Showing titles in Mentoring & Coaching

Do you really need another audiobook on customer service? There are hundreds you could choose from, and you've probably listened to at least a dozen. Why should you take advice from a deli with a funny name in Ann Arbor, Michigan?

What is the source of the inner peace and self-confidence that allows some people to see each new challenge as an exciting opportunity, while others see only defeat and stress? Is such admirable resilience something you have to be born with, or can anybody learn to have it? Listeners get the answers to these and other profound life questions in The Power of Resilience. In this breakthrough guide, the authors show adults how to call forth and nurture the power of resilience in themselves.  

A best seller since 1990 and fully updated in 2010, Professional Writing Skills: A Write It Well Guide provides a step-by-step process for planning business letters, memos, e-mail, and other business documents. Learn how to position your message from the reader's point of view, write persuasively, include the right information, and organize the information logically. Expanded sections on language, punctuation, and grammar offer busy professionals the tools they need to get their message across clearly, concisely, and professionally.

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

Ego, arrogance and narcissism commonly describe ineffective leadership. Nobody likes a show off, but it also doesn’t work to shrink into the shadows. Ben Fauske had significant confidence issues early in his career and he was miserable. After years of struggle, he discovered a pattern that some of the greatest recording artists have used to overcome confidence issues and find success. He called it Authentic Confidence, and the process dramatically improved his career.

Think you want to be a stripper? This audiobook was written with you in mind. Having over 20 years’ experience as an exotic dancer, I offer my advice and opinions on the industry. I entered the business at 18 with almost no guidance at all and have somehow managed to make it through with most of my sanity. I hope to shed some light on the industry and help the future generation of ass shakers do the same.

In The Power of Authentic Leadership: Activating the 13 Keys to Achieving Prosperity Through Authenticity, authentic leadership and prosperity expert Jeff Davis features life-changing insights from his discussions with more than 20 of the world's most iconic authentic leaders. He directly connected with these history makers, and he's acting as the humble conduit between you and their wisdom.

The US military in general, and its many elite organizations in particular, possesses a culture of high performance. Courage to Execute outlines the six basic principles that operate at the foundation of high performance, which include leadership, organization, communication, knowledge, experience, and discipline, known together as LOCKED. When all are practiced effectively, teamwork emerges. But the most elusive quality that's at the heart of all elite military teams, the element that organizations and businesses desire to perform more efficiently and effectively, is trust.

Granville N. Toogood is a top executive communications expert, as well as an established speaker, trainer, and writer. Before starting his own company in 1982, Mr. Toogood was a television reporter and network news producer for NBC and ABC. Today, he works with a long list of blue-chip clients and has served as a consultant to 38 of the Fortune 500 CEOs, as well as thousands of senior-level executives, elected officials, and diplomats throughout the world. This book is based on his acclaimed corporate workshops in executive communications. 

Strategic leadership is essential to business success: Strong leaders are those who successfully navigate a great shift: from tactical doer to strategic leader. Regardless of your industry, line of business, or sector, your organization desperately needs strategic leaders. A strategic leader is tuned in to the needs of the business, understands how his or her actions impact corporate objectives, and uses data to make smart decisions. Whether you're leading a department team or running your own company, a strategic leader clearly propels business performance.

Mastering the Art of Oral Presentations is your expert guide to delivering memorable and effective speeches and presentations. Whether selling a product, offering a service, or bidding for a contract, your oral presentation skills can often determine success or failure. This invaluable resource delivers real-world advice and proven strategies to elevate your game and close the deal. Comprehensive coverage of preparation procedures, delivery techniques, and presentation strategies provide you with the tools and knowledge to motivate and persuade your audience.

Leadership is both a challenge and an opportunity. It’s a balancing act between personal growth and a responsibility to ensure the growth of those you lead. This is why it requires courage, determination, and a willingness to take risks. In short, you must be fearless.

This book has quickly become the gold standard for improving focus, attention, and concentration. It goes beyond traditional books and advice of “remove distractions” or "pomodoro technique" by offering unprecedented insight into how your mind and body create concentration, and more importantly, how and why they take it away.

Every company and every person sets goals, but the vast majority of those goals are never reached. That's not because the goals were unworthy of effort. It is because conventional wisdom surrounding goal setting does not address the most critical factor in achieving the goal: the human who will do the work to achieve it.

Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum.

You’re in the middle of everything. You are a boss. You have a boss. Being in the thick of it at work, dealing with change, leading your boss and leading your team through it can feel difficult and exhausting. It can also be rewarding. In the Thick of It takes you on a journey of awareness, growth, and purpose to help you master the art of leadership, to become the kind of leader that delivers results while valuing every human being, engendering trust and loyalty, bringing out the best in others, and bringing out the best in yourself at work.

A business start-up planner and toolkit for women in leadership, business, and beyond, Jefa in Training offers women entrepreneurs the female empowerment needed to take a side hustle to the next level. Whether it's learning to define your brand, set up a beta test group, or draft an LLC operating agreement, this compendium of lessons, anecdotes, and quotes teaches the next generation of women in business how to work for yourself and turn your ideas into something much bigger.

I'm Not Yelling is part strategy for savvy black business women navigating a predominantly white corporate America and part vessel empowering black women to find their voices in toxic work environments and be successful business women. Statistical and anecdotal evidence guide the way. Explore the data and hear the accounts of Black women in business who face, work through, and rise above workplace discrimination. Finding your voice as women entrepreneurs. Successful business women use their voice to become strong Black leaders who instill positive change in the workplace culture.

Wise, practical, and profitable letters to entrepreneurs, leaders, managers, and business owners in every field—from a leading executive, investor, and business founder. More than 600,000 new businesses are launched each year. How can a start-up find the funding it needs to survive? When, if...

With practical advice, virtual-selling techniques you can apply immediately, and the latest groundbreaking research, Virtual Selling: How to Build Relationships, Differentiate, and Win Sales Remotely will take you step-by-step through everything you need to do from mastering the medium to sharpening your virtual-selling skills. Discover how to overcome virtual-selling challenges and reach your sales goals without face-to-face meetings.