Showing titles in Mentoring & Coaching

The Solutions Focus is the definitive guide to this revolutionary yet practical alternative to conventional wisdom. It demonstrates how the unique SIMPLE method of working sidesteps the search for the causes of trouble and heads directly for the solution. Today national solutions focus associations around the world from Sweden to Australia, base their training on the methods explained here.

Most business books provide a one-size-fits-all approach to career advice that overlooks the unique barriers that women of color face. In The Memo, Minda Harts offers a much-needed career guide tailored specifically for women of color. Drawing on knowledge gained from her past career as a fundraising consultant to top colleges across the country, Harts now brings her powerhouse entrepreneurial experience as CEO of The Memo to this book. With wit and candor, she acknowledges "ugly truths" that keep women of color from having a seat at the table in corporate America.

Many leaders who are struggling with burnout, poor performance, and disengaged teams share one common gap in their leadership: humility. While bold and egocentric CEOs are often celebrated, decades of research and centuries of history show humble leaders make better strategic decisions, bring out the best in others, live happier lives, and embrace kindness without sacrificing results.

Elevate your coaching skills and build a successful practice with the Coaching Excellence Bundle, a powerful 2-in-1 audiobook collection. With the Coaching Excellence Bundle, you'll gain the knowledge and skills to not only build a successful coaching business but also to become a coach who inspires and drives real change in others. Embrace the journey to coaching excellence and make a profound difference in the lives of those you work with.

The Tech Nerds’ Guide to Career Success: Seven proven lessons to unlock your growth in an IT service, shares a business parable that is searing, humorous, and filled with wise guidance. The hero Marty is like you: a very capable tech nerd, with a high work ethic and strong desire to contribute. But his career is stalled and he’s frustrated. By chance, Marty meets an industry veteran who agrees to guide him. The seven lessons allow Marty to remove career limiting mistakes—and turn them into advantages.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Speed Cleaning for the Pros is the only employee training manual for professional home cleaners and it could save your residential cleaning business thousands of dollars each year! Adapted from the book Speed Cleaning written by cleaning expert Jeff Campbell, Speed Cleaning for the Pros - written by Campbell with collaborator Debbie Sardone - offers a complete set of cleaning instructions for professional home cleaners to maintain the homes they service.

Unlike other books, this compelling work is not just a collection of advice, but profound wisdom shared through pithy, thought-provoking, and inspiring stories that resonate with listeners on a universal level. The stories encourage, inspire, and bring awareness to patterns so that communication, connection, and self-worth are more accessible.

In Leadership is a Relationship, accomplished founders and authors Michael S. Erwin and Willys DeVoll deliver an insightful collection of interviews with leaders who have succeeded by prioritizing the wellbeing of other people. Perfect for anyone who wants lead both morally and effectively, Leadership is a Relationship provides a concise and convincing argument that leaders who put people first have the best chance of succeeding in the twenty-first century.

Lorsque le légendaire coach Dan Sullivan enseigne à ses entrepreneurs qu’il est exponentiellement plus facile d’atteindre une croissance de x10 que de viser une croissance de x2, nombre d’entre eux se grattent la tête, incrédules, pensant qu’une croissance de x10 signifie 10 fois plus de travail et de difficultés. Dan les aide à comprendre que c’est tout le contraire : x10 ne signifie pas en faire plus et, en fait, exige même d’en faire moins.

Helena Morrissey has run companies and campaigns and learned through both her own experiences and observing other successful women that confident and authentic style and presence is career-enhancing. Many women feel it's all a minefield, that they should just copy men or 'blend in', but Style and Substance explains why that's unlikely to be a recipe for success and shows how you can achieve that next career goal by developing your personal brand, building confidence and letting your personality shine through.

Our leadership development programs teach necessary skills, yet we often train individuals who do not have the character to lead, which is a weakness because a leader with skills but no character can be dangerous. But a leader with character but no skills is useless. In this book, author, consultant, and entrepreneur Tim Clark shows how anyone can develop both character and competence.

The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.

From 6 to 7 Figures isn’t just another book stuffed with semi-useful growth tactics. It’s the playbook for growing your business step-by-step and turning it into a consistent, cash-producing machine to help you live your dream life. This book is designed to sit on your desk and be your go-to resource when you need solutions to get more traction, time, and growth. That’s why you’ll also get free access to my seven-figure toolkit course with the book, with the tools and templates you need to help you implement what you learn.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

Peak performance coach Hugh Blane shares his three guiding principles for converting human potential into inspired performance. He does this by providing a detailed road map for transforming a leader’s results at work and home in unprecedented ways. Lead Boldly makes the compelling case that there are vast levels of untapped potential in every corner and cubicle of organizations.

Today's most dynamic leaders are focused on increasing effectiveness and improving team cohesion. This book demonstrates how creating a culture of feedback enables both of these things.

Whether you're eyeing a specific leadership role, hoping to advance your skills, or simply looking to broaden your professional network, you need to find someone who can help. Wait for a senior manager to come looking for you—and you'll probably be waiting forever. Instead, you need to find the mentoring that will help you achieve your goals. Managed correctly, mentoring is a powerful and efficient tool for moving up.

Everyone today seems to have a drone: Amazon, touting a new high-tech delivery method; YouTubers, with countless aerial videos; your neighbor, who keeps crashing into your tree. But drones are more than a gadget craze. They're a booming business with the potential to change industries ranging from video to agriculture to contracting - and the ability to change your life.

Over the last 15 years, Coaching and Mentoring has become the go-to guide for anyone looking to develop their coaching and mentoring skills at individual, team or organizational level. Clear and accessible, it uses practical tools and best practice to demonstrate how to relate theoretical models to specific situations to gain real benefits. Now in its 3rd edition, Coaching and Mentoring has been fully updated to cover the latest thinking and developments in this area including extended coverage of coaching supervision.