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As landlords, one of the most important and sometimes confusing, responsibilities we face is handling reasonable accommodation requests from tenants. These requests, protected under the Fair Housing Act, ensure tenants with disabilities have equal access and enjoyment of their rental homes. But where do you draw the line between reasonable and unreasonable? And how do you protect yourself while staying compliant?

In this episode, Kevin and I break down everything you need to know. We’ll explain what reasonable accommodations are, who qualifies for them, and how they differ from modifications. We’ll also share examples of requests landlords are most likely to encounter — from service animals to parking adjustments to flexible rent due dates.

You’ll hear best practices for documenting requests, avoiding common mistakes, and protecting both your tenants and your business. We’ll also cover when landlords can say no, how to engage in the “interactive process,” and why empathy and professionalism go a long way in avoiding costly mistakes.

Whether you own one rental unit or ten, this episode will help you approach accommodation requests with confidence, compliance, and clarity.

🔗 Links & Resources Mentioned

Listen to Episode 61: Fair Housing and Emotional Support Animals (ESA’s)

Listen to Episode 73: Senior Aged Tenants, What You Need to Know

Listen to Episode 6: Creating Operating Procedures for Your Rental Property

The Fair Housing Institute, 15% OFF with code YLR2025

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📩Email us at: Stacie@YourLandlordResource.com, Kevin@YourLandlordResource.com

➡️ Review the Podcast on Apple or on Spotify or YouTube

✔️Course Waitlist: From Marketing to Move In, Place Your Ideal Tenant

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As self-managing landlords, one of the toughest parts of the rental process is saying “no” to an applicant. In this episode, Kevin and I break down how to deny a rental application while staying compliant, ethical, and professional.

We cover the legal side, including Fair Housing laws, the Fair Credit Reporting Act, and why an Adverse Action Notice is required when denials are tied to credit or background checks. We also explain the differences between straight denials, conditional acceptances, and partial denials—and when each applies.

We’ll share how to create clear written criteria, apply them consistently, and protect yourself with documentation. You’ll also learn the common mistakes landlords make when denying applicants and how to avoid them.

Denying an application isn’t fun, but it’s a necessary part of running your rental business. With the right systems, you can handle it fairly, confidently, and legally.

🔗 Links & Resources Mentioned

Denial Letter Resource Pack. 3 Denial/Conditional Acceptance templates to use to create your own personal Denial Notices.

Listen to Episode 106: The Benefits of Being a Digital Landlord

The Fair Housing Institute, 15% OFF with code YLR2025

Learn more about Turbo Tenant, Avail, Buildium, and AppFolio.

Tenant Screening Software we recommend: SmartMove, TenantAlert, & RentPrep.

Connect with Us:

🌎 Visit our website

📧 Subscribe to our newsletter.

👆Click HERE for our FREE Landlord Forms and Doc’s

🤳Text Us: 650-489-4447. We love questions and love letters!

📩Email us at: Stacie@YourLandlordResource.com, Kevin@YourLandlordResource.com

➡️ Review the Podcast on Apple or on Spotify or YouTube

✔️Course Waitlist: From Marketing to Move In, Place Your Ideal Tenant

📱 Follow us on Instagram, Facebook, & join our priv...

Send us a text

In this episode of Your Landlord Resource Podcast, Kevin and I are diving into what it really means to be a “digital landlord.” We’ll walk you through how using technology in your rental business can save you hours each month, keep you organized, and improve both your experience and your tenants’ experience.

From e-signing leases to screening tenants in under a minute, we cover the practical tools that make self-managing easier. We’ll compare software options by breaking down their features, costs, and when each might be the right fit.

We’ll also talk about the real differences between paper-based and digital systems—what you gain in efficiency, what you might lose in hands-on control, and how to find the right balance for your style. Plus, you’ll hear our honest take on what we use, why we use it, and even where we still stick to paper.

Whether you own one unit or a growing portfolio, this episode will help you understand the benefits, drawbacks, and opportunities of going digital as a landlord.

🔗 Links & Resources Mentioned

The Fair Housing Institute, 15% OFF with code YLR2025

Learn more about EZ Landlord Forms, Turbo Tenant, Rent Redi, DoorLoop, Hemlane, & Avail.

Tenant Screening Software we recommend: SmartMove & TenantAlert

Our Accounting Software: QuickBooks

Best product for de-icing rental walkways: Safe Paw

Connect with Us:

🌎 Visit our website

📧 Subscribe to our newsletter.

👆Click HERE for our FREE Landlord Forms and Doc’s

🤳Text Us: 650-489-4447. We love questions and love letters!

📩Email us at: Stacie@YourLandlordResource.com, Kevin@YourLandlordResource.com

➡️ Review the Podcast on Apple or on Spotify or YouTube

✔️Course Waitlist: From Marketing to Move In, Place Your Ideal Tenant

📱 Follow us on Instagram, Facebook, & join our priv...