Within the Trenches Ep 601 cover art

Within the Trenches Ep 601

Within the Trenches Ep 601

Listen for free

View show details

About this listen

Ep 601 features Rain, an Emergency Communications Officer and CTO, out of Virginia.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • How Rain transitioned from grocery store manager to 911 dispatcher during the height of the COVID-19 pandemic

  • What it's really like to walk into a dispatch center for the first time and train as a new hire

  • The critical role of de-escalation and giving lifesaving instructions over the phone

  • Challenges of work-life balance and mental health for dispatchers, including handling high-impact calls

  • Why Rain became a CTO and her approach to training the next generation of emergency communicators

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

What listeners say about Within the Trenches Ep 601

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com.au reviews

Amazon Reviews
No Reviews are Available
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.