Why AI Fails at Business Decisions | Professor Dan Franks cover art

Why AI Fails at Business Decisions | Professor Dan Franks

Why AI Fails at Business Decisions | Professor Dan Franks

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Dan Franks—professor, data scientist, and co-founder of Optify—joins Paul Fernandez to unpack one of the biggest misconceptions in business right now: AI doesn’t make decisions. Humans do.

In this episode of Mastering Business Growth, Dan explains why over-relying on AI tools like ChatGPT and language models can lead to bad calls in business, especially when context, judgement, and trade-offs are involved.

We dive into pricing optimisation, e-commerce growth, and how to combine AI with real-world insight to scale profitably and stay in control.

🎙️ Key Highlights:

Why AI tools fall short in real business decision-making

The difference between information, context, and action

How Optify is helping brands optimise pricing (without A/B testing)

When AI helps—and when it quietly costs you money

What founders still need to master in an AI-powered world

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